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Genshin Impact Manage Shop customer cycle solutions for Charity and Creativity event

How to get the most business earnings from each customer cycle.

Charity and Creativity is a mini-event included in the overarching Of Ballads and Brews event in Genshin Impact during version 3.1.

After securing funds to open up a shop as part of the Weinlesefest celebrations in Of Ballads and Brews, you'll then have to balance your business funds during multiple customer cycles in the 'Manage Shop' section of the event.

You can get rewards such as Primogems for reaching certain milestones every day when managing the shop, and there's also rewards for obtaining one million business earnings over the course of every day combined. The event throws a lot of information your way, so we've got every customer cycle solution of the Genshin Impact Charity and Creativity event below to help you out.

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Version 3.1 "King Deshret and the Three Magi" Trailer | Genshin Impact.

Genshin Impact Charity and Creativity event explained

To gain access to the Charity and Creativity event as part of Of Ballads and Brews, you need to be at least Adventure Rank 21 and have completed Razor's 'Lupus Minor Chapter: Act 1 - The Meaning of Lupical' Story Quest.

Once you complete 'Sounds From Afar', the first act of this event story quest, you will then gain access to the four mini-events that make up Of Ballad and Brews, including Charity and Creativity, when each becomes available.

The Of Ballads and Brews event runs until Monday, 17th October, and as for the gameplay itself, you'll have to secure funds to open the shop before you can manage it. This involves completing two short quests in which you have to negotiate wine ingredient prices, and selling some of your own personally collected ingredients to the wine sellers at the festival.

If you need some help locating these ingredients, we've got pages on Dandelion Seeds locations and Valberry locations.

Once you've opened the shop and had a conversation with Fischl and Mona, you're free to start making business earnings!

For each day of customer cycles, you'll now have to manage your funds into three different priorities: product quality, business efficiency, and holistic service. Adjusting these three sliders while applying the correct Shop Stratagems until they're just right will result in you getting more 'Business Earnings', and more rewards.

At a certain point you'll also be able to hire your Genshin Impact friends as assistants to help you out, but don't worry, this isn't required in order to unlock every reward.

When 'Charity Alliance' is unlocked, you will then be running three shops. Each share the same Stratagems, so you'll have to balance who needs what the most.

To make sure you get all the rewards you can while managing customer cycles in Charity and Creativity, we've got the correct solutions for each slider and Shop Stratagem below. There are other solutions to the customer cycles, and you may get more cycles depending on how well you managed the shops - but these are the solutions that unlocked every reward for us.

Please note that we're not including shop assistant solutions as they are only available to those who have a lot of players taking part in the event on their friends list. Using them will make the cycles easier, but is not necessary.

Genshin Impact Charity and Creativity Manage Shop customer cycle solutions Day 1

There are ten customer cycle solutions in Day 1 of Charity and Creativity, and you can earn a total of x60 Primogems, x60 Festive Fever, 90,000 Mora, and x15 Ascension materials for getting at least 80,000 business earnings.

Here's every customer cycle solution for Day 1 of Charity and Creativity in Genshin Impact:

Day 1 Charity and Creativity Customer Cycle 1

No Shop Stratagems available yet, so all you have to do is spend your business earnings until they reach the marked bar:

  • Product quality - 800
  • Business efficiency - 800
  • Holistic service - 400

Total business earnings consumed: 2,000.

Day 1 Charity and Creativity Customer Cycle 2

Again, no Shop Stratagems available yet, so just spend your business earnings until they reach the marked bar:

  • Product quality - 800
  • Business efficiency - 400
  • Holistic service - 400

Total business earnings consumed: 1,600.

Day 1 Charity and Creativity Customer Cycle 3

Now that you've unlocked a Shop Stratagem slot, select 'Attentive Service' under the 'Service' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 800
  • Business efficiency - 400
  • Holistic service - 400

Total business earnings consumed: 1,600.

Day 1 Charity and Creativity Customer Cycle 4

Select 'Attentive Service' under the 'Service' tab and 'A Steady Hand' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 450
  • Business efficiency - 800
  • Holistic service - 400

Total business earnings consumed: 1,650.

Day 1 Charity and Creativity Customer Cycle 5

Select 'The Cost of Artisanry' under the 'Quality' tab and 'Attentive Service' under the 'Service' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 900
  • Business efficiency - 1750
  • Holistic service - 1600

Total business earnings consumed: 4,250.

Day 1 Charity and Creativity Customer Cycle 6

For the unexpected situation questions, you can probably answer anything, but if you want to be safe, we answered 'What was he drinking?' and 'Put a Cryo Slime in each of the boxes'. This is the point where you unlock assistants, so if you can use them here, we recommend doing so - but if you can't, you'll still be able to get all the rewards for Day 1 by following the solutions below.

Select 'A Steady Hand' under the 'Quality' tab and 'Freestyle Reception' under the 'Service' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 450
  • Business efficiency - 1,350
  • Holistic service - 450

Total business earnings consumed: 2,250.

Day 1 Charity and Creativity Customer Cycle 7

Select 'Apt Efficiency' under the 'Efficiency' tab and 'Proper Product Quality' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 1,350
  • Business efficiency - 900
  • Holistic service - 2,250

Total business earnings consumed: 4,500.

Day 1 Charity and Creativity Customer Cycle 8

Select 'Focused Management' under the 'Efficiency' tab, then 'Quality Control Margins' under the 'Quality' tab, and 'Freestyle Reception' under the 'Service' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 2,000
  • Business efficiency - 0
  • Holistic service - 0

Total business earnings consumed: 2,000.

Day 1 Charity and Creativity Customer Cycle 9

For the unexpected event, select the 'Better check the package' option when it appears.

If you weren't following along with the solutions above and haven't earned a total of 80,000 business earnings yet, then we actually recommend using the 'Zero-Cost Trial and Error' Stratagem under 'Feedback' in place of one of the noted Stratagems below. This will give you 10,000 extra business earnings for each customer cycle if you are under this business earnings total.

If you have been following along, then you just need to select 'The Price of Speed' under the 'Efficiency' tab, then 'The Cost of Artisanry' under the 'Quality' tab, and 'Attentive Service' under the 'Service' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 0
  • Business efficiency - 450
  • Holistic service - 1,800

Total business earnings consumed: 2,250.

Day 1 Charity and Creativity Customer Cycle 10

Select 'Focused Management' under the 'Efficiency' tab, and 'Proper Product Quality' and 'A Steady Hand' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 1,650
  • Business efficiency - 2,200
  • Holistic service - 900

Total business earnings consumed: 4,750.

If you've followed along with our customer cycle solutions then you'll have around 95,000 business earnings (dependent on how much you carried over from the raising funds quest), which will unlock all the Charity and Creativity Day 1 rewards, and you'll be just under 10% of that one million business earnings total goal for the event.


Genshin Impact 3.2 is coming to a close in preparation for version 3.3, so make sure you finish the Fabulous Fungus Frenzy event to earn rewards like Primogems to Wish with Fate for characters. You can check out the next and current Banners, and for future events, make sure you're the right Adventure Rank. If you're just starting your Sumeru journey, we can help with Sumeru Reputation, Tree of Dreams, and Dendroculus locations. As always, you can visit our tier list, and learn how Pity and 50/50 works. If you want to relax, however, why not try fishing at one of the many fishing spot locations? Remember to also check back regularly for all the latest Genshin Impact codes.


Genshin Impact Charity and Creativity Manage Shop customer cycle solutions Day 2

Day 2 is where things start to get a little tricky in Charity and Creativity, as you'll be simultaneously managing three shops for each customer cycle. Each has their own personal targets, and you'll need to unlock Shop Stratagem slots for each store (which all share the Stratagems between them).

As a reminder, this guide isn't taking Shop Assistants into account, as it requires friends playing the same event in Genshin Impact. So you will be able to spend less business earnings than that noted below if you are using your friends as shop assistants (which we recommend doing so if you can).

Also keep in mind that there are other solutions to the customer cycles in Charity and Creativity, but this is what worked for us, and unlocked all of the event's rewards.

Here's every customer cycle solution for Day 2 of Charity and Creativity in Genshin Impact:

Day 2 Charity and Creativity Customer Cycle 11

Snack Store

Select 'Focused Management' under the 'Efficiency' tab, and 'Proper Product Quality' and 'The Cost of Artisanry' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 2,200
  • Business efficiency - 2,200
  • Holistic service - 550
General Goods

No Shop Stratagems available yet, so all you have to do is spend your business earnings until they reach the marked bar:

  • Product quality - 550
  • Business efficiency - 900
  • Holistic service - 700
Flower Shop

No Shop Stratagems available yet, so all you have to do is spend your business earnings until they reach the marked bar:

  • Product quality - 700
  • Business efficiency - 550
  • Holistic service - 900

Total business earnings consumed: 9,250.

Day 2 Charity and Creativity Customer Cycle 12

Snack Store

Select 'Focused Management' under the 'Efficiency' tab, and 'A Steady Hand' and 'The Cost of Artisanry' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 1,650
  • Business efficiency - 2,500
  • Holistic service - 1,100
General Goods

Still no Shop Stratagems available yet, so all you have to do is spend your business earnings until they reach the marked bar:

  • Product quality - 550
  • Business efficiency - 1,800
  • Holistic service - 5,600
Flower Shop

Still no Shop Stratagems available yet, so all you have to do is spend your business earnings until they reach the marked bar:

  • Product quality - 1,400
  • Business efficiency - 1,100
  • Holistic service - 4,500

Total business earnings consumed: 20,200.

Day 2 Charity and Creativity Customer Cycle 13

Snack Store

Select 'Focused Management' under the 'Efficiency' tab, and 'A Steady Hand' and 'The Cost of Artisanry' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 3,350
  • Business efficiency - 2,100
  • Holistic service - 550
General Goods

For the emergency situation, choose 'How about using Anemograna', then use the currency you get to unlock a Stratagem slot at the General Goods shop.

Select 'Apt Efficiency' under the 'Efficiency' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 550
  • Business efficiency - 900
  • Holistic service - 700
Flower Shop

If you've been following along with the solutions in this guide, then you can now use the currency to unlock a Stratagem for the Flower Shop.

Select 'Proper Product Quality' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 2,800
  • Business efficiency - 0
  • Holistic service - 900

Total business earnings consumed: 11,850.

Day 2 Charity and Creativity Customer Cycle 14

Snack Store

Select 'Focused Management' under the 'Efficiency' tab, and 'A Steady Hand' and 'The Cost of Artisanry' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 3,500
  • Business efficiency - 2,100
  • Holistic service - 550
General Goods

Select 'The Price of Speed' under the 'Efficiency' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 2,350
  • Business efficiency - 1,800
  • Holistic service - 4,500
Flower Shop

If you've been following along with the solutions in this guide, then you can now use the currency you gained for reaching a milestone to unlock a Stratagem for the Flower Shop.

Select 'Attentive Service' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 5,700
  • Business efficiency - 1,100
  • Holistic service - 0

Total business earnings consumed: 21,600.

Day 2 Charity and Creativity Customer Cycle 15

Snack Store

Select 'Focused Management' under the 'Efficiency' tab, and 'Quality Control Margins' and 'The Cost of Artisanry' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 700
  • Business efficiency - 1,400
  • Holistic service - 1,100
General Goods

Use the currency gained to unlock a second General Goods Shop Stratagem.

Select 'Ultimate Workspace' and 'The Price of Speed' under the 'Efficiency' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 1,400
  • Business efficiency - 0
  • Holistic service - 1,800
Flower Shop

If you've been following along with the solutions in this guide, then you can now use the currency you gained for reaching a milestone to unlock a Stratagem for the Flower Shop.

Select 'Attentive Service' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 5,700
  • Business efficiency - 1,100
  • Holistic service - 0

Total business earnings consumed: 15,900.

Day 2 Charity and Creativity Customer Cycle 16

Snack Store

Select 'Focused Management' under the 'Efficiency' tab, and 'A Steady Hand' and 'The Cost of Artisanry' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 8,100
  • Business efficiency - 2,700
  • Holistic service - 700
General Goods

Use the currency gained to unlock a third General Goods Shop Stratagem.

Select 'Apt Efficiency', 'The Price of Speed', and 'Even-Handed Efficiency' under the 'Efficiency' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 0
  • Business efficiency - 0
  • Holistic service - 0
Flower Shop

For the emergency situation, choose 'Go with something that matches your inspiration', then use the currency you get to unlock a second Stratagem slot at the Flower Shop.

Select 'Proper Product Quality' under the 'Quality' tab and 'The Hospitality Levy' under the 'Service' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 0
  • Business efficiency - 1,400
  • Holistic service - 0

Total business earnings consumed: 12,900.

Day 2 Charity and Creativity Customer Cycle 17

Snack Store

Select 'A Steady Hand', 'The Cost of Artisanry', and 'All-Rounded Optimization' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 2,150
  • Business efficiency - 5,400
  • Holistic service - 700
General Goods

Select 'Focused Management' and 'The Price of Speed' under the 'Efficiency' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 4,200
  • Business efficiency - 1,800
  • Holistic service - 1,800
Flower Shop

Select 'The Hospitality Levy' and 'Freestyle Reception' under the 'Service' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 6,100
  • Business efficiency - 700
  • Holistic service - 1,250

Total business earnings consumed: 24,100.

Day 2 Charity and Creativity Customer Cycle 18

Snack Store

Select 'A Steady Hand', 'The Cost of Artisanry', and 'Quality Control Margins' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 3,750
  • Business efficiency - 4,650
  • Holistic service - 2,100
General Goods

Select 'Focused Management', 'The Price of Speed' and 'Ultimate Workspace' under the 'Efficiency' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 5,200
  • Business efficiency - 900
  • Holistic service - 3,400
Flower Shop

Select 'The Hospitality Levy', 'Freestyle Reception', and 'Veteran Servitor' under the 'Service' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 2,500
  • Business efficiency - 1,400
  • Holistic service - 0

Total business earnings consumed: 23,900.

Day 2 Charity and Creativity Customer Cycle 19

If you weren't following along with the solutions above and haven't earned a total of 650,000 business earnings yet, then we actually recommend using the 'High-Stakes Player'' Stratagem under 'Feedback' in place of one of the noted Stratagems below. This will give you 10,000 extra business earnings for each customer cycle if you are under this business earnings total.

Snack Store

Select 'A Steady Hand', 'The Cost of Artisanry', and 'Proper Product Quality' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 3,750
  • Business efficiency - 1,250
  • Holistic service - 700
General Goods

Select 'Focused Management', 'The Price of Speed' and 'Apt Efficiency' under the 'Efficiency' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 0
  • Business efficiency - 3,400
  • Holistic service - 2,500
Flower Shop

Select 'The Hospitality Levy', 'Freestyle Reception', and 'Attentive Service' under the 'Service' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 2,500
  • Business efficiency - 1,400
  • Holistic service - 1,250

Total business earnings consumed: 16,750.

Day 2 Charity and Creativity Customer Cycle 20

If you weren't following along with the solutions above and haven't earned a total of 650,000 business earnings yet, then we actually recommend using the 'High-Stakes Player'' Stratagem under 'Feedback' in place of one of the noted Stratagems below. This will give you 10,000 extra business earnings for each customer cycle if you are under this business earnings total.

Snack Store

Select 'A Steady Hand', 'The Cost of Artisanry', and 'Proper Product Quality' under the 'Quality' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 6,950
  • Business efficiency - 2,500
  • Holistic service - 1,400
General Goods

Select 'Focused Management', 'The Price of Speed' and 'Apt Efficiency' under the 'Efficiency' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 900
  • Business efficiency - 6,250
  • Holistic service - 3,750
Flower Shop

Select 'The Hospitality Levy', 'Freestyle Reception', and 'Attentive Service' under the 'Service' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 3,750
  • Business efficiency - 700
  • Holistic service - 6,250

Total business earnings consumed: 32,450.

Day 2 Charity and Creativity Customer Cycle 21

Snack Store

Select 'A Steady Hand', and 'The Cost of Artisanry', under the 'Quality' tab and 'Going All-Out' under the 'Giveback' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 11,200
  • Business efficiency - 2,500
  • Holistic service - 3,200
General Goods

Select 'Focused Management', 'The Price of Speed' and 'Apt Efficiency' under the 'Efficiency' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 900
  • Business efficiency - 3,750
  • Holistic service - 3,750
Flower Shop

Select 'The Hospitality Levy', 'Freestyle Reception', and 'Attentive Service' under the 'Service' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 4,450
  • Business efficiency - 700
  • Holistic service - 4,800

Total business earnings consumed: 35,250.

Day 2 Charity and Creativity Customer Cycle 22

Snack Store

Select 'A Steady Hand', and 'The Cost of Artisanry', under the 'Quality' tab and 'Going All-Out' under the 'Giveback' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 1,600
  • Business efficiency - 4,100
  • Holistic service - 2,700
General Goods

Select 'Focused Management', 'The Price of Speed' and 'Apt Efficiency' under the 'Efficiency' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 2,700
  • Business efficiency - 4,800
  • Holistic service - 1,600
Flower Shop

Select 'The Hospitality Levy', 'Freestyle Reception', and 'Attentive Service' under the 'Service' tab in Shop Stratagems, then adjust the sliders to:

  • Product quality - 4,800
  • Business efficiency - 900
  • Holistic service - 4,800

Total business earnings consumed: 28,000.

After a short cutscene with Amber and Eula, you will have completed the Charity and Creativity event! Make sure to claim all rewards from it in the 'Events' tab.

If you'd like to know all of the rewards, challenges, and dates during Weinlesefest, then make sure to check out our Of Ballads and Brews page as well!

About the Author

Jessica Orr avatar

Jessica Orr

Guides Writer

Jessica is a guides writer from Northern Ireland who likes screaming at her TV. Often at horror movies, occasionally at a Fortnite win. When not damaging her vocal cords, Jessica likes stressing over her inventory in RPGs, and getting lost in open worlds.

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