Destiny 2 missing Eris quest bug solution: How to continue the second campaign mission

How to continue playing Shadowkeep's campaign after completing the opening mission.

Early on in Destiny 2 Shadowkeep there is a progress-blocking bug you can encounter.

After you have completed the opening mission, A Mysterious Disturbance, you'll unlock the Moon destination.

From here, you have to visit the destination's vendor, Eris, who will give you the second mission. However, if you were like us, it's possible to not receive this properly due to a missing quest bug. If so, here's how to continue playing.

You can read more about the expansion in our Destiny 2 Shadowkeep guide.

How to solve Destiny 2 Shadowkeep's missing Eris quest bug

When you visit Eris for the first time, you'll be given some story details leading into the second mission, In Search of Answers.


Once you accept, you'll then receive the Quest Step, and are told how to track it, with a banner at the bottom titled 'Shadowkeep Campaign Tracking'.


However, when going to the Director and then your Quests log, it actually won't be there, and the banner will persist because you cannot select it.


Though the banner will go away if you load out of the destination, this next quest won't appear on the Moon.

So how do you solve this Eris missing quest bug? The answer is it's been sent to the Postmaster. Head to the Tower, and it should be there waiting for you.


We assume if you have a certain number of quests or bounties in your inventory this will occur - a problem that we imagine a few long time Destiny 2 players will come across.


Now with the In Search of Answers quest accepted, you can continue playing the Shadowkeep campaign. Phew!

Year 3 has arrived, and with it, the launch of Shadowkeep and New Light content. You can learn more about one of the major new features Armor 2.0 and the Vex Offensive activity. There are plenty of strange locations and items to locate in Year 3 - including K1 Logistics, K1 Revelation, K1 Crew Quarters and K1 Communion locations, the Necromantic Strand location, Raknik's Hatchet location, Captive Cord location and Horned Wreath location and various Nightmare locations for Essence of Pride. Once you are done with the story, you can start the Deathbringer quest and Divinity quest. Earlier in the year we also saw the introduction of Destiny 2 cross saves and various new Exotics, including Lumina, Truth, Bad Juju and Outbreak Perfected.

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Matthew Reynolds

Matthew Reynolds

Guides Editor

Matthew edits guides and other helpful things at When not doing that, he's out and about playing Pokémon Go or continuing to amass his amiibo collection.


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