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Genshin Impact players believe hackers are "bricking" progress by deleting in-game exploration points

"Do not join any stranger's co-op room until the bug is fixed."

Navia standing with arms crossed and her bodyguards to her left and right.
Image credit: Eurogamer/HoYoverse

Genshin Impact fans are reporting that malicious players are using its co-op feature to infiltrate other players' worlds and delete in-game items like seele, chests, and elemental totems, preventing them from progressing.

Right now, the issue is primarily affecting players on the Chinese server, but given the issue appears to permanently "brick" progress – even if you reinstall the game or play on a different device – all players are warned not to join any stranger's co-op game until the issue has been resolved.

Genshin Impact's summer trailer.Watch on YouTube

According to some players affected by the issue, the "destruction is irreversible". This video, for instance, shows how an elemental totem – used to get around the world – was deleted, bricking the player's time-limited challenges and preventing them from progressing.

"There is currently a critical bug that allows third-party software (probably Akebi) to be used to delete interactive objects in the game while online. Beware of malicious online situations," warned one player.

"The destruction based on Kaveh E is irreversible, even if you reinstall, use another device or Cloud Genshin," tweeted another affected player.

"Presently, there's no way to get back the deleted items. Better stop co-op with others until Hoyoverse's official announcement is made."

PSA: There is a major bug in Genshin Impact CN server that can affect your account's exploration progress.
by u/AntonioS3 in Genshin_Impact

At the time of writing, developer miHoYo has yet to formally acknowledge the issue or identify a fix. We'll let you know as and when that changes.

miHoYo was forced to issue a statement recently when Genshin Impact voice actors went public over "inexcusable" lack of pay.

After learning that several of the game's voice actors were still waiting to be paid for work completed months ago, miHoYo responded with a firm statement suggesting it had not been aware of the issue and had "immediately urged" the local recording studio to rectify the missing payments.

miHoYo added that it was "also seeking alternative solutions" to resolve the matter and presumably ensure it never happens again.

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