LA Noire dev responds to controversy
Boss McNamara faces talk of exploitation.
Brendan McNamara, boss of L.A. Noire developer Team Bondi, has responded to accusations of exploitative working practices at the Sydney, Australia-based studio.
It's been reported that 130 people who worked on the project were omitted from the game's credits. Former employees blame uncompensated and astronomic overtime, as well as a destructive and thankless working climate.
McNamara didn't pour water on these allegations when speaking to IGN.
"I'm not in any way upset or disappointed by what I've done and what I've achieved," he told IGN, reflecting on the L.A. Noire project, which took seven years.
"I'm not even remotely defensive about it. If people want to do what I've done – to come here and do that – then good luck to them. If people who've left the company want to go out there and have some success, then good luck to them. If they don't want to do that with me, that's fine, too.
"It's like musical differences in a rock and roll band, right? People say they do want to do it; some don't."
"The expectation is slightly weird here, that you can do this stuff without killing yourself," added McNamara. "Well, you can't, whether it's in London or New York or wherever; you're competing against the best people in the world at what they do, and you just have to be prepared to do what you have to do to compete against those people."
IGN heard from 11 former Team Bondi employees. They reported working 60-hour weeks up to 80 and 110-hour weeks around monthly milestones. Those numbers boil down to 12 hours a day for 60 hours a week, 16 hours a day for 80 hours a week and 22 hours a day for 110 hours a week.
"We all work the same hours," McNamara explained. "People don't work any longer hours than I do. I don't turn up at 9am and go home at 5pm, and go to the beach. I'm here at the same hours as everybody else is.
"We're making stuff that's never been made before. We're making a type of game that's never been made before. We're making it with new people, and new technology. People who're committed to put in whatever hours they think they need to."
"If you wanted to do a nine-to-five job, you'd be in another business," he said.
Another former employee described Brendan McNamara as "the angriest person" they'd ever met. Apparently it wasn't uncommon for the Team Bondi boss to "scream" at someone in the middle of the office.
"Am I passionate about making the game?" countered McNamara. "Absolutely. Do you think that I'm going to voice my opinion? Absolutely. But I don't think that's verbal abuse."
L.A. Noire began in 2004 with the formation of Team Bondi, which was built with key staff from Sony's Team Soho - the studio responsible for The Getaway. In 2007, following reports of unfair working practices, a team-building company called Leading Teams was called in.
Leading Teams made McNamara move his desk away from the bulk of the staff force so he was in isolation. But McNamara's pacing up and apparently down proved just as disruptive.
Another Leading Teams exercise involved Team Bondi being given the chance to tell McNamara, en masse, what they thought of him. McNamara couldn't remember the content of people's comments. "Some people said good things and some people said bad things," he said.
Did he take on their feedback? "I don't know, it was 2007."
McNamara maintained that there was "a bonus scheme" in place for overtime work, even though one former employee reported not having seen any in three years and three months. It's there, McNamara said - but his studio didn't have to do it. "I've done 20 years of not getting paid for doing that kind of stuff," he said. "I don't begrudge it. I get the opportunity to make these things."
L.A. Noire ended up taking seven years to make - a process stilted by a high turnover and inexperienced staff having to get to grips with a hodge-podge of other people's work before progress could be made. The result? Eurogamer's L.A. Noire review awarded 8/10 to a fascinating detective game with a great setting and unprecedented facial motion-capture.
The new Electroplating DLC for L.A. Noire.
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Comments (82) Latest comment 11 months ago
Comments for this article are now closed, but please feel free to continue chatting on the forum!
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don't want to do it then go elsewhere.
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Bosses often have to be nasty but anything bosses do that have negative impact on the process, product or aoutcome means they are managing poorly. i see nothing but poor management from him really. 7 years for what, new facial software and a mediocre game.
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if there is such a thing and they haven't joined it then it's pretty much their own fault.
If such a organisation doesn't exist then maybe, at the rate similar cases seem to be coming to light, they should really think about forming one
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About 10 years ago.
We don't work like this any more. It doesn't create good games, it's just terrible management. If the project had been sensibly managed he wouldn't have needed to pour people into the grinder.
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If this is a price everyone thinks is worth paying, then that's fine. But bear in mind there are other options, we don't have to run the world like this. If that means we get less L.A. Noire's, but people dont have to kill themselves to make a living, I'll take that.
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Also, comparing his own 'unpaid' time to that of perhaps less well salaried staff isn't entirely fair.
I can't see any of these 'scandals' - the San Diego RDR one, or this one, ever going away or being disproven, or actually not happening time and time again. When there is lots of work to do, with a limited pot of people, those people are going to get ridden hard.
Which I suppose they sort of signed up for. To then not credit them seems a bit mean, in my humble opinion, even if they have left the project before it finishes.
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Yeah but I bet you sit in ya posh office asleep for half the day tw@.
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Only bad bosses need to be cunts.
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After reading that I'm actually wishing that I hadn't bought the game. No way would I want to support that prick.
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The difference being you got PAID for those long hours.
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Actually you can, with less brute force and a little more actual talent.
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What an arrogant, self-righteous prick!
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agree, i too wish i hadnt bought this game. Strike Team Bondi as a wishlist of places to work for me, great product but would never work at a place like that.
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Probably not a good idea for me to get a job in the games industry then!
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"We all work the same hours," McNamara explained
Except how much did he get paid for those same hours in comparison!
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Kind of reminds me of rich people saying 'money isn't important'. It's always these asshole studio bosses saying the games industry is about passion and love, and 'we work these hours because we want to'.
Here's the thing, though, asshole boss - your underlings don't get a life-altering amount of money if the game is a hit. It's just a job to them, albeit a potentially awesome one.
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Hahaha - you don't work in games I take it
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What a tosser.
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Sounds like a good idea, someone at Rockstar should consider extending that treatment indefinitely.
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- 9am-1am Monday to Saturday
- 10am-midnight on Sundays
It happens, unfortunately.
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I'm sorry Mr. McNamara, but if you have to resort to shouting down your team, which unsuprisingly had a high turnover and expressing frustration in front of everyone, your not doing your job very well. Anyway, you spent 7 years making impressive facial technology, nothing else. I think it's you sir, that belongs in a different industry.
That extends beyond Team Bondi though, but that's already been discussed in the R* threads.
I tell you what though, Hank, I won't be giving your studio another cent of my money.
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Problem is that a fair amount of people involved in the industry are libertarian manchildren (especially in the US) and anyone who sets up a proper union or joins one would be blackballed from the industry post-haste because "SOCIALISM".
Some studios do have workers protection and can strike (In the Scandinavian countries and France in particular) but the rest of the world is a crapshoot.
I'm not sure if they are still going forward with it but the British media union BECTU is planning on allowing people from the video game industry to join and be properly represented soon (AFIAK you can join but the resources are slim on the Video Game side at the minute)
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Games may be my hobby but i not sure i could work in that industry because my passion for it might fade away and the fact that i have no experience lol.
All kind of jobs are tough and they each have there own challenges, i hope that people that worked there that did not have a good experience, will find something they love doing or have a different experience elsewhere.
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I quit the following Monday and have never felt better. How these people get into positions of power within the industry I'll never know.
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People need to know what they actually want. No one is obligated to work this or that job. No one is obligated to breast feed you.
Unless there's proof of verbal or physical abuse, the only real problem here is not acknowledging everyone in the credits.
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Sure do wish I jumped on the iPhone bandwagon while people were paying good money for "fart apps", though.
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and as a business it would be counter productive to ask people to do this since they're productivity would be at an all time low due to being extremely tired.
12 and 16 hour days is believable.
but im sorry 22 hour days is a load of shite.
as for his response to it yeh hes a bit of a dick.
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don't want to do it then go elsewhere.
People need to know what they actually want. No one is obligated to work this or that job. No one is obligated to breast feed you.
Unless there's proof of verbal or physical abuse, the only real problem here is not acknowledging everyone in the credits.
I love ignorance. No one has the right to be abused at their workplace and no one has the right. The unfortunate thing is that due to the economic conditions and need to provide for themselves and their families a lot of people couldn't leave. A lot of Australian studios like Krome and Pandemic have shut down recently and there simply was no other option other than to look for a smaller studio move to Canada or hope a US Studio could pay for a work permit.
The fact that such abuse is handwaved as "HERP SHUT UP AND TAKE YER ABUSE YER LUCKY TO HAVE A JOB" is rather disturbing, really.
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that's the lamest excuse I've ever heard, change your culture, treat people better and manage your projects more effectively
by the way people doing work and not getting paid for it is called slavery
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If you're the boss you have to set a positive example and protect people from themselves, especially the younger ones.
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Accross 7 days a 110 hour week would be around 16 hour days every day. Given these guys are claiming to have not had alot of weekends it sounds entriely realistic to me.
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Tbh I am not in the least bit surprised by this. When I did my MBA on Aus, one of the lecturers was an advocate of Machiavellian management - far from inspiring
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Well it's a fact that capitalism doesn't work just like communism doesn't work.
Mankind is inherently flawed in a way that everybody always want's more, it doesn't matter if somebody has to die for it in extreme cases just like it doesn't really bugs people that while in Africa and other regions people and children at that, die from hunger every day when the world makes so much excess from everything (not just food that) everybody could have almost any item from food to big screen TVs.
Every human has it in them, the capacity for indescribable acts of cruelty that I really mean indescribable but also great potential for reason and kindness unfortunately guess which one is easier to induce in people.
If there is really a God(by the way I don't believe) he/she or it really made some serious flaws in the creation process.
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That is the biggest load of fucking nonsense I think I have ever read on here. Its what makes them bad bosses, and anyone who thinks you have to be a twat to be a boss is clearly lacking the skills to be a good one boss.
And the kicker is, good bosses with good bossing skills get more work done in less time (7 years to produce one game, way over the budget of two publishers - is that a sign that McNamara's approach or skillset works?). Bad bosses not only treat people badly, but they also do their job less effectively and cost their employers more money in the long run.
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I don't think being a libertarian precludes the formation of local unions or the joining of national/trade ones. You have a right to delegate your negotiation power to anyone as you see fit.
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Still, no need to be a dick about it McNamara.
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It's less "Oh you do what you want, we don't mind" and the fact that the industry is more in tune with the "YOU SOCIALIST COMMIE LOOKING OUT FOR YOURSELF. GAMING DOES NOT NEED UNIONS. WE ARE ALL SPECIAL TALENTED SNOWFLAKES. IS A MAN NOT ENTITLED TO THE SWEAT OF HIS BROW? BOOTSTRAPS" kind of arguments and that goes for a lot of workers alongside management. There never will be a strong union like the other entertainment industries for the gaming industry. Especially in the US.
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Someone should knock him off his high horse the pretentious twat!
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Unfortanatly for the noobs into the industry its so easy to exploit them - I've seen people like him many years before destroy a fresh grads confidence to make them think that they are lucky to be doing free overtime for low wage.
My message is other devs for the sake of our industry is not to put up with crap like this - and to avoid rockstar at all costs!
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If people are working 80-100 hour weeks then the company are understaffed, simple as that. The execs of the company are taking the piss. Squeezing blood from a stone.
They should've united and walked out. The guys who made that game are clearly talented and would find work somewhere else.
Power to the people!
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And anyone who's worked in a NYC law firm can say it's not at all unlikely.
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/third world countries declare - "they... tuk r juuurbs!"
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Worst thing is is that the pay was probably still stuck at 40 hours and the clock kept ticking regardless. I worked like that for a while, they can screw themselves, I'd rather be broke but happy than working my ass of for knobs who only care about themselves and their prestige/wallet. Trust me, in the end of the day you get nothing out of it but more work.
I loved LA Noire, but they coiuld have saved themselves 2 years by not building that city as huge as it was. 90% of the time it's windowdressing anyway without having shit to do. Make a sandbox or go linear, not the half assed empty sandbox it tunred out to be. Thank god for fast travel in this game.
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I hope Team Bondi folds and that everyone associated with it dies in freak accidents.
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This 'response' only solidifies the accusations imo. And gives a bit more credence to the RDR ones too.
I'm really sorry I bought LA Noire new now, at least there's the DLC I was going to buy that I will skip, and if I trade my copy in that'll knock their sales back by one (big wow I know but at least I'm casting a small vote rather than none).
Comon Games Industry, if the bloated and beleaguered film industry can manage a union then surely you can too!
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This is not the way to make games.
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What I appreciate is he doesn't back down from it or apologize for it.
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With better work conditions and happier staff, the game would probably take less time to make and maybe a lot of the original staff members would be there 'till the end.
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I can NEVER understand this attitude. We appreciate that someone who acts badly doesn't later apologise for it? Because they are "sticking to their guns"? Because they are too stubborn or ignorant to realise they were wrong?
That is madness or stupidity - pick your favourite.
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McNamara is probably in trouble, but i mean, and i don´t want to sound as an ass by saying this, LA Noire is a pretty good game, i just think that people should not stop buying the game, because buying is not supporting McNamara, it's supporting the people who made this game, besides, if this is true, he should be fired...
I want to add, that Team Bondi is not like R* San Diego, they are independent, don´t blame Rockstar, they just funded the project, or at least i think it was that way, after what happened with RSD i don't think they would do the same mistake, besides, im no expert, but Rockstar shouldn´t be that much of a bad place to work for, otherwise people would had already left, R* has some serious talent, if they left, they would have found jobs easily, think about it...
I'll give a better opinion as the situation develops, until then, lets just try to look at things in an unbiased and fair way, and despite all, im still gonna buy LA Noire, sorry, but it is a great game...
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Honestly, I would get in at 9 and my "producer" would be waiting to ask me how much work I had on my schedule, despite the fact he knew exactly where I was when I finished the previous day.
It's a rotten cunt of an industry that I do not miss one bit. There is no creativity involved at anything but the very top level, and in general you have to be a ruthless/gutless prick to get that far.