If you click on a link and make a purchase we may receive a small commission. Read our editorial policy.

Nintendo 3DS black screen error revealed

Forces hard reboot.

Nintendo 3DS owners have reported an error on the console that forces a hard reboot.

GoNintendo claims no one game causes the error.

When the system crashes a black screen with white writing, below, appears (sourced from NeoGAF). It simply states "an error has occurred" and suggests contacting customer support if the problem persists.

Posters on various forums have found success following the on screen instructions and rebooting the system. Others have solved the issue by reformatting their SD cards.

The 3DS went on sale in the UK last Friday. Nintendo hopes it'll enjoy the biggest hardware launch ever.

Have you encountered the Nintendo 3DS error screen? If so, how did you resolve it?

You're not signed in!

Create your ReedPop ID & unlock community features and much, much more!

Create account
About the Author
Wesley Yin-Poole avatar

Wesley Yin-Poole

Deputy Editorial Director

Wesley is deputy editorial director of ReedPop. He likes news, interviews, and more news. He also likes Street Fighter more than anyone can get him to shut up about it.

Eurogamer.net logo

Buy things with globes on them

And other lovely Eurogamer merch in our official store!

Explore our store
Eurogamer.net Merch