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NGUK bites the dust?

Staff gone, service left to volunteers

A while ago NetGames UK cancelled their 0800 Internet dialup service. Could this, we speculated, be the beginning of the end? Apparently it was, because as forum posts over the last few days indicate, the entire core staff of the company has walked out, and although the servers remain, leagues and tournaments are being placed on hold pending further announcements from the company's managing director. The difficulty is that although voluntary admins remain in theoretical control of NGUK's gaming services, they only have game level administration rights, which limits them to kicking, banning, messaging players and very little else. Community admins have kept control of the IRC channels, but the big problem is that nobody is left who can physically access the servers, or even log in remotely. In the event of a patch (which given that a large number of the 239 NGUK game ports run Half-Life, Counter-Strike and Quake III is extremely likely), nothing can be done to bring the servers up to date, and they are destined to fall into disuse, clogging up the UK Master Servers until somebody decides to block them. The community spirit that surrounded NGUK was extraordinary. Although clearly floundering, the forums and IRC server were often buzzing with activity, painting a picture of a Wireplay or BarrysWorld-like fanbase. It's not all over though. Phillip O'Malley, one of the men who walked, seems confident that something good will come out of the service's failure. Speaking in a public IRC channel he said that the chaps running the service had walked "a while ago", before taking what some might consider a sideways swipe at competitors blueyonder and their complement of former Wireplay staffers, stating that "unlike other organisations our affairs remain silent until we deem the time is right." "Effectively guys consider that we have just surgically removed ourselves from NGUK," he continued. "It's not happened ultra recently as you have all probably guessed and we remained silent, but now it will get in the way of what we wish to do and so we've now made it public. And that's the story. I wish NGUK well, it just won't be serviced by us." After his comments were relayed to the NGUK forums, fans of the service and voluntary admins pledged their support for the future. At least until the service is overtaken by software updates. Update - After feedback from NGUK community members and admins, this article was updated to reflect the fact that the staff walked and were not pushed. Also, comments originally thought to have come from MD Andy Jones in fact originated with his former head of servers Philip O'Malley. We spoke to Jones' secretary, but she was unaware of any problems with the company. He has made himself unavailable for comment. It is expected that NGUK the company will be wound up fairly soon. Related Feature - NGUK drop 0800 service

Source - NGUK Forums

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About the Author
Tom Bramwell avatar

Tom Bramwell


Tom worked at Eurogamer from early 2000 to late 2014, including seven years as Editor-in-Chief.

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