THQ asks for "patience" on Metro bug

By Tom Bramwell Published 25 August, 2010

Working with MS to fix DLC problem.

THQ has asked Metro 2033 fans to be patient while it works out what caused a bug that stops Achievements unlocking properly.

Earlier this month THQ released the Ranger Pack on Xbox 360 adding a new harder game mode. Unfortunately though it also made it impossible to redeem Achievements to do with the DLC or the whole game, depending on which forum you believe.

"We understand some people are still experiencing issues with achievements unlocking in the Metro 2033 Ranger Pack DLC," the publisher said in a statement carried by Joystiq.

"We are currently working with Microsoft to ascertain whether this is due to a code related issue with the DLC itself, or an error in the Marketplace process whereby the DLC was added to Xbox Live Marketplace before the new achievement data was added - this exact issue has happened to other games in the past, but we need to be sure that this is what's happening here.

"We realise this is frustrating for those of you who have been waiting to enjoy the Ranger Pack DLC, and we ask for your patience as we try to pinpoint the exact issue and solution."

In the meantime you could always play Metro 2033 again. We rather liked it - it's a gritty, atmospheric shooter set in a post-apocalyptic Moscow subway system.

Picture of Tom.

About Tom Bramwell

Tom is Operations director of Eurogamer Network and Editor-at-Large of Eurogamer.net. He joined the company in February 2000. Follow him on Twitter.

Read more articles from Tom by visiting the Tom Bramwell archive page.

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Comments (16) Latest comment 2 years ago

Comments for this article are now closed, but please feel free to continue chatting on the forum!

  • riceNpea #1 2 years ago

    so let me get this straight.....this has happened to other games in the past, you acknowledge it's been a problem, but you don't see fit to test if it could happen to this one before releasing it?

    yeah i can believe that. sadly.

  • Old_Books #2 2 years ago

    Though it's not ideal most people on the forums just wanted some acknowledgement that it was being dealt with. Love the game so hopefully it will be soon.

  • kinky_mong #3 2 years ago

    8/10 was far too generous for this mundane shooter.

  • muscleblade #4 2 years ago

    This DLC is actually just playing the game again with a new mode and a few new weapons.

  • Raznilof #5 2 years ago

    @muscleblade, true! For me however it is a chance to help support the developer, since I bought the game at a discount (which doesn't help them that much I suppose) and I was very much impressed with it.

    Buying DLC for "small" games like this is a way to tell them I'd like them to do more. It's not like they are asking a very high price for it (in fact it's the lowest possible price).

    That's what always bugged me about Valve (which I love so it's not meant as a stab). They too wanted to do "free" downloads but report that Microsoft won't let them do it. But then when they "do" release DLC instead of the lowest possible price, they go for the one slightly above that. At least this is asking the lowest possible price. Anyway, small diversion.

  • repairmanjack #6 2 years ago

    Frustrating, but this is still one of the very best games released this year.

    Nice to be kept in the loop, at least. It's been two or three weeks of silence.

  • BabyJesus #7 2 years ago

    I have no sympathy for THQ and their dlc problems ( Sound familiar?)

  • MattyD #8 2 years ago

    To be fair to the developers, they can't recreate this bug on their own systems, which tends to suggest a problem on Microsoft's end. It's to do with the way Xbox Live adds new achievements to your gamertag profile, or something.

  • Sharzam #9 2 years ago

    Or just get it on steam, as steam achivments dont appear to be a problem. Althourgh i believe the free ranger pack iis a bit delayed.

    Not to mention this game looks awesome with a decent card.

  • Ninja_Tino #10 2 years ago

    Anyone read the novel? Worth a read?

  • sneetch #11 2 years ago

    @Raznilof
    @muscleblade, true! For me however it is a chance to help support the developer, since I bought the game at a discount (which doesn't help them that much I suppose) and I was very much impressed with it.

    It doesn't hurt them either: they sell the game at a price to retailers and they get the same amount of money per copy regardless of whether or not the retailer chargers you €20 or €200. :)

  • Spunkweazle #12 2 years ago

    In communist Russia, Games patch YOU

  • Raznilof #13 2 years ago

    @sneetch, thanks for the clarification!

  • willberry88 #14 2 years ago

    At least they're fixing it *cough ARMY OF TWO: THE 40th DAY cough*

  • mkreku #15 2 years ago

    So the only problem is that achievements may not work?

    Gee, why on earth would you want to play a game if you're not getting achievements. DAMN YOU, THQ, FOR RUINING SO MANY LIVES.

  • TRUTH #16 2 years ago

    I've never bothered with achievements in games. Loved Metro 2033 though.