If you click on a link and make a purchase we may receive a small commission. Read our editorial policy.

Nintendo and Sony customer support are here to help Fortnite players worried by the Blackout

"Please be assured..."

Can't connect to Fortnite today? Worried there's something wrong? Nintendo's customer support website has you covered.

A new support page covers the issue "Unable to play Fortnite due to Blackout", which provides... well, pretty much the answer you expect.

"The information in this article can help you when you're unable to play Fortnite during the Fortnite Blackout," Nintendo begins.

"Due to the Fortnite Blackout, all game modes are currently unavailable for play. Please be assured that your inventory items and V-Bucks are secure.

"For any other questions or concerns, please contact Epic Games for assistance."

It follows a similar message of reassurance from Sony's Ask PlayStation Twitter account:

Fortnite is, of course, down by design following last night's cataclysmic in-game event which wiped out its island for good. When will Fortnite season 11 start? Nintendo doesn't have an answer for that one, alas.

Will you support Eurogamer?

We want to make Eurogamer better, and that means better for our readers - not for algorithms. You can help! Become a supporter of Eurogamer and you can view the site completely ad-free, as well as gaining exclusive access to articles, podcasts and conversations that will bring you closer to the team, the stories, and the games we all love. Subscriptions start at £3.99 / $4.99 per month.

About the Author

Tom Phillips avatar

Tom Phillips

Deputy Editor

Tom is Eurogamer's deputy editor. He writes lots of news, some of the puns and makes sure we put the accent on Pokémon.

Comments

More News

Latest Articles

Supporters Only

Eurogamer.net logo

Buy things with globes on them

And other lovely Eurogamer merch in our official store!

Eurogamer.net Merch