EA and Digital Illusions (DICE) have moved to calm concerns about the current state of Battlefield 2142 after players experienced a number of issues during the game's first few days on sale.
In an update to the game's official forum, DICE said it was aware of issues where stats and awards weren't properly registered, problems with PunkBuster anti-cheat technology and EA Master Server disconnects, and "will continue to update everyone on our status until these issues are resolved".
"Last weekend we made updates that resolved the issues causing some awards or stats to not be properly awarded to players," it said on the first point. "Unfortunately any stats or awards not received before this update can not be replaced."
It also advised players to visit the PunkBuster website and go through the manual update procedure to sort out any lingering issues there, adding, "We are currently working with PunkBuster to resolve player issues and allow for a smoother experience and to eliminate server kick issues that are still affecting some players."
Finally, "We have added additional enhancements to our server infrastructure to eliminate the majority of the disconnection problems. We will be putting forth every effort through the weekend to completely eliminate this issue for all our players."
For more on Battlefield 2142, check out our review.