Riot defends League of Legends EU split
"This is not a perfect solution."
At least "a dozen" alternatives were explored and "extensive research" carried out before the decision was made to carve the European League of Legends territory in half, Riot Games has told Eurogamer.
Riot Games defended its actions as necessary to stabilise and spread out the overcrowded European player base. But the community saw it as an axe crudely severing their pan-European friendship ties.
Riot Games admitted "this is not a perfect solution", but explained it was "by far the best way to offer a consistently stable service and a great player experience in a short time frame".
League of Legends Europe will now become EU West and EU Nordic & East. You will be automatically sorted into either platform depending on your location.
"Statistically, Scandinavian summoners have more friends in Eastern Europe."
Mirko Gozzo, MD Riot Games Dublin
"Before making this decision we took a very hard look at how people were making friends playing League of Legends," Mirko Gozzo, managing director of Riot Games' Dublin office, told Eurogamer.
"From our research – and this was very surprising to us – statistically, Scandinavian summoners have more friends in Eastern Europe. We considered a wide variety of scenarios when planning for this split, and this was the solution that preserved the greatest number of friend connections in Europe.
"We know this is not a universal truth, which is why we decided to offer one free server transfer following the split," he added. "And of course, anyone will be able to join either platform as a new summoner."
Gozzo said "we absolutely empathise" with people whose pan-European friendship groups will be broken. "It’s simply the best possible compromise to do to ensure all players will have a better gaming experience and will have a faster access to their favourite game," he declared.
"Believe me – we understand the cultural intricacies involved here."
Mirko Gozzo, MD Riot Games Dublin
"I’m Italian," added Gozzo, "and I’m in charge of Riot Games’ European office here in Dublin. Here we have people who hail from Germany, France, Italy, England, Poland, Spain and even Argentina! Back home in Riot’s headquarters in the US, there are even more countries and cultures represented.
"Believe me – we understand the cultural intricacies involved here.
"The facts – particularly where friend connections exist amongst our European player base – speak for themselves. And we are giving players the choice by offering a free transfer if they feel we put them on the wrong platform."
Another concern is having fewer countries per server cluster will promote more liberal use of different languages, leading to a breakdown in communication, which is a vital component of the game.
"Actually, if you’re having a look at the split, we have more than ten different countries in each platform," Gozzo pointed out. "There is no real reason for people to start speaking only their own language during matches from one day to the other if they’re playing with summoners from another country.
"We really believe the same existing pattern will apply after the split: players will ask what nationalities you’re from, and will adapt based on that. Of course, if you, as a Polish person, join a team with other Polish players, you’ll probably speak Polish!"
The League of Legends community also worries that a majority of European players will use the free transfer to migrate to EU West. Such a move could drain EU Nordic & East of its top players as well as overcrowd EU West.
But Gozzo said all this had been accounted for: "We actually took into account projected growth when planning our solution. Besides preserving the greatest number of friend connections, this allocation is intended to ensure the player populations on both platforms are roughly equal in size, both immediately and in terms of projected growth.
"The Nordic region continues to be one of our fastest growing areas in Europe, and this distribution is intended to keep growth even on both platforms."
League of Legends Europe will be broken into EU West and EU Nordic & East in the coming weeks. Server hardware will be housed "in a central location in Europe".
League of Legends is a free-to-play online action strategy game inspired by the iconic Defense of the Ancients Warcraft III mod.
Eurogamer's League of Legends review awarded 8/10.
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Comments (10) Latest comment 11 months ago
Comments for this article are now closed, but please feel free to continue chatting on the forum!
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PS. I'm not a networking specialist.
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if dota2 had been out this game would have taken a hammering in lost players. as it is i'm back playing an mmo that, like LoL is free, but unlike LoL you can just log in and play whenever you want.
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There's little to no problems to play the game once you already get it started as games are 6-10 players each. That component can scale well. The problem is with the meta server (the pvp.net) which provides matchmaking, chat, account information (summoner level, runes and masteries) etc. If this server is overloaded the game can't even be started. And you can't solve it by adding extra hardware as some "challenges" involved scale faster then linearly with increasing player base. They need to rewrite quite a lot of software to cope with the number of players they did not expect. That takes a lot of time. Splitting the playerbase is way quicker and buys them more time to optimize their servers.
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@spekingur There's more to it than that. Essentially there is a balance to growth and numbers that we have gone through that should keep Eu West and EU Nordic and East balanced out.
@Swisstony This should really help to remove that problem, likewise EU players won't have to utilise the US based server to cope with our load anymore. Good taste in the name by the way.
@antchuck This is very close to what we've been communicating out on our forums. If we could lob extra servers at the issue and have confident stability on a daily basis then it would make things a lot easier, however the fixes we've made and additional hardware we've added need breathing space in order to run optimally. The main thing is making sure being able to play a game is as smooth a process as possible for people.
Hope that helps to clear a few things up. I 'm usually on our EU English boards, but I'll bookmark here in case there's any questions coming up I can answer.
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can u give us an idea of the timescale for this as the main boards are a bit vague, also good job on staying ontop of thehell hole that is lol europe community boards i only go there to laugh at the raging mouthbreathers.
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Short time frame? Wow, seeing as the problems persist without any improving for many months now, I really wouldn't like to see, what a LONGER time frame means for RIOT.
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As such they are now running in to problems with legacy code / infrastructure, their choices are probably to either recode a lot of the backend service (costly in time and resources), or just "shard" the gaming enviroment.
They are probably recoding the backend as well as sharding, but the development will probably take 6+ months... I dont think DOTA2 will suffer from this problem, which may be an issue for LoL in the long run.