Developer Infinity Ward has pledged to "do a better job" at cracking down on racist content generated by players in Call of Duty: Modern Warfare.
In a statement posted to Twitter, it wrote, "There is no place for racist content in our game. This is an effort we began with launch and we need to do a better job. We're issuing thousands of bans of racist and hate-orientated names. But we know we have more to do."
Infinity Ward's statement comes as Black Lives Matter protests continue around the globe following the police killing of George Floyd last week. As companies throughout the games industry pledge their support for the movement, Call of Duty fans had once again highlighted Infinity Ward's reported failure to effectively tackle racist content and slurs in Call of Duty: Modern Warfare, particularly in relation to its customisable player names feature.
Now, however, the developer has publicly committed to taking more steps to combat racism in its game, announcing its intention to increase resources to "monitor and ID racist content", to improve and add more in-game reporting systems that will make it easier to report offences and raise the number of bans per hours, to add filters and greater restrictions on player name changes, and to increase permanent bans "to root out repeat offenders".
"We apologise to our players," Infinity Ward concluded in its statement, "This is our commitment to you our fans, thank you". The developer is yet to offer a timescale for implementing its planned improvements.