Zavvi selling Deus Ex PC with wrong keys

Promises solution "ASAP".

Some copies of the PC version of Deus Ex: Human Revolution are being shipped without correct Steam authentication codes - rendering the stealth action title unplayable.

Gamers have reported that copies of the Eidos Montreal-developed game bought from The Hut and Zavvi include codes that Steam does not recognise.

Eurogamer reader "ectotropic" alerted us to the situation, pointing towards a Steampowered thread that reveals a widespread issue.

"I bought a brand new copy of Deus Ex: HR (Limited Edition) from Zavvi," ectotropic said. "It arrived on Saturday but when I went to install on Steam it says, 'Please first activate original game'."

When quizzed by Eurogamer The Hut Group, which runs Zavvi and The Hut, said it had launched an investigation.

"We are investigating this and will have a solution ASAP," a spokesperson promised.

Sometimes we include links to online retail stores. If you click on one and make a purchase we may receive a small commission. For more information, go here.

Jump to comments (18)

About the author

Wesley Yin-Poole

Wesley Yin-Poole

Deputy Editor

Wesley is Eurogamer's deputy editor. He likes news, interviews, and more news. He also likes Street Fighter more than anyone can get him to shut up about it.


You may also enjoy...

FeatureAs Riot bids to take on Blizzard and Valve, the studio faces challenges of its own making

"There are no limits" co-founder Marc Merrill tells us, as a new world order emerges.

Last Oasis pulled offline days after rocky launch

"Our coders have been working day and night."

Long-running Official Xbox Magazine shuts down

Future bosses say they've taken pay cuts to reduce lay-offs.

Final Fantasy 7 Remake street date broken as Square Enix issues release warning

UPDATE: Fans asked not to spoil game as European copies arrive.

Comments (18)

Comments for this article are now closed. Thanks for taking part!

Hide low-scoring comments