SSBB discs causing problems in US News • News • Eurogamer.net

News Wii

Nintendo repairing Wiis for free.

Nintendo of America is offering to repair Wiis free of charge if consumers in the US and Canada have problems playing Super Smash Bros. Brawl.

The hiccup is caused by the unit's lens becoming dirty. This prevents it from reading the rather fancy high-capacity double-layer discs the game is stored on.

"A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there is some contamination on the lens of the disc drive," read a Nintendo-issued statement. "Nintendo has specialized cleaning equipment that can resolve this problem. (Please do NOT attempt to clean the lens yourself, as you may damage the system.)"

Returning your disc to the shop will not solve the problem. Nintendo will cover all shipping and repair costs instead. Visit the official site for the order form.

Similar problems with the more sensitive format were reported in Japan when the game went on sale at the end of January. Tobacco and dust build up were blamed; ban smoking and dead skin the answer.

Super Smash Bros. Brawl has yet to be given a date for Europe, and currently lingers in Q2 2008.

The game goes on sale in the US today.

About Robert Purchese

Bertie is Eurogamer's Senior Staff Writer. When he's not hunting down news stories he's often found playing with his kids or gabbling about fantasy games and strange online worlds.

Read more articles from Robert by visiting the Robert Purchese archive page.

Comments (16) Latest comment 4 years ago

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Dizzy #1 4 years ago

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"A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc "

30%?
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Moz #2 4 years ago

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This really is very lame! How cheep is the DVD drive in the Wii!

Just can't be bothered with such hassle think i'll just leave SSBB til they release len cleaning kit you can just use yourself
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Cadence #3 4 years ago

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Just release the god damn game already!
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JackyB #4 4 years ago

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anyone know how well the freeloader works? I was just about to take the plunge, but if the game disc buggers my Wii, I think I'll wait. Anyone playing US No More Heroes through Freeloader? Maybe Eurogamer could advise?
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Killerbee #5 4 years ago

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How dirty does your Wii have to get before this is a problem? Are we taking the sort of people who don't clean - ever - or is this happening almost regardless of the amount of care people take of their machines?
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DonnieDarko333 #6 4 years ago

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Nintendo,Nitnendo,Nintendo it's 2008 ffs! Seriously, why are you having so many problems?!

Saying that, look at Microsoft!
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DAN.E.B #7 4 years ago

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Its probably caused by dust build up!
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Cappy #8 4 years ago

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They blame dust, but I bet Wii's have come straight out of the factory like this.
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Darren #9 4 years ago

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It amazes me how any dust gets inside the Wii as it use a disc slot feeder mechanism that should prevent dust from getting in in the first place!
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gingerlink #10 4 years ago

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correction, the game went on sale in the US YESTERDAY

...sorry, couldn't resist.

I wonder if the whole dual layer thing will affect freeloaders?
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mingster #11 4 years ago

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its not dust .. a large percentage of wiis laser settings aren't correct to get it to read the second layer of the higher capacity discs.
They're misconfigured direct from the factory.
Dust is just an easier thing for people to understand
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toythatkills #12 4 years ago

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Dust isn't dead skin. QI told me so.
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tapper #13 4 years ago

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I want old Nintendo's build quality back.

Edited by 1 at 10/03/08 @ 11:54
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DAN.E.B #14 4 years ago

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ive heard wii,s are well known the world over for collecting dust!!!!!!!!!!!!
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seasidebaz #15 4 years ago

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if they used cartridges you could just blow on the connectors like in the bad old days...

on a another note, the disc won't break the wii, it just won't load beyond a certain point. it doesn't physically do anything to the console.
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smelly #16 4 years ago

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Oh Dear.

360 owners get game patches. Wii owners get console patches.

Hoping my machine isnt fucked.

Still - i've needed 1 360 replacement since i've had it (red ring of death), if i need a wii replacement that'll be one-all.

But i just dont expect this from nintendo.. boo!
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