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Blizzard will wipe Heroes of the Storm accounts one last time

Any real money spent will be refunded.

Blizzard will wipe Heroes of the Storm accounts one last time before the multiplayer online battle arena (MOBA) game enters the final phase of technical alpha.

The Heroes of the Storm Shop closes today, 22nd September. Afterwards you can't buy anything with Gold or real money. However, while the shop is offline, all 28 heroes in the technical alpha will be available to play in the free hero rotation.

Next week Blizzard will bring the game offline for more than a week of extended maintenance. The account wipes will occur during this time, and after the game is back up everyone will start fresh.

Leveling progress, unlocks, in-game Gold and all purchases you've made with real-money or Gold prior to the wipe will be reset. However, any real money you have spent will be refunded to your Battle.net balance. As a fillip, anyone who has made a real-money purchase during the technical alpha gets a Wonder Billie mount.

This is the final "planned" Heroes of the Storm account wipe, Blizzard said, but the developer warned it reserves the right to do it again.

"Our goal is to avoid future player and hero progression wipes after we come back online, but we may still need to adjust or wipe player progression with future updates. Don't worry, though, because we'll give you ample warning if that ever becomes necessary."

Even if Blizzard does wipe player progression again, purchases you make in the shop will be permanent, it promised. "So get those Heroes, Bundles, Skins, and Mounts with the confidence that you won't need to acquire them again."

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Wesley Yin-Poole


Wesley worked at Eurogamer from 2010 to 2023. He liked news, interviews, and more news. He also liked Street Fighter more than anyone could get him to shut up about it.