UPDATE 7TH JULY 2021: Ubisoft is "currently investigating all available options" after delisting Might & Magic 10: Legacy.
In a statement issued to Eurogamer this morning, the company attempted to explain what had caused the issue, outlined below, that currently prevents owners of the RPG from accessing single-player content.
"We are constantly assessing what's needed to deliver the best possible experience for our players," Ubisoft said.
"On 1st June, we shut down various services for several legacy games on PC, including for Might & Magic 10: Legacy, as they could no longer meet our security standards.
"During that process, we unfortunately encountered an unexpected issue with this title, preventing new and returning players from accessing the game and its DLCs.
"We are currently investigating all available options and will keep players informed as we can share more. In the meantime, we made the decision to remove Might & Magic 10: Legacy from sale until further notice."
Might & Magic 10: Legacy currently remains delisted, but owners of the game are still unable to play single-player. Ubisoft's statement offers no guarantee it will fix the problem.
ORIGINAL STORY 5TH JULY 2021: Ubisoft has pulled Might & Magic 10 - Legacy from sale following a backlash to its server shutdown.
Might & Magic 10: Legacy, a role-playing game released back in 2014, was recently included in a list of older games for which Ubisoft had decided to end online support. By doing so, however, Ubisoft also appeared to shut down DRM servers for the game - leaving some unable to access significant portions of its single-player content and its DLC.
And, as Emma reported last month, despite these issues, the game and its DLC were left on sale. No more.
On Might & Magic 10: Legacy's Steam page is a note to say Ubisoft requested the game be pulled:
While this change means new players won't end up buying a broken game, it does nothing to help existing customers who still do not have access to single-player content and its DLC. The Steam review-bombing has continued - recent reviews are now "very negative" - and Ubisoft has yet to comment on the de-listing (we've asked).