Warhammer Online players overcharged

Error results in subs fees of $300 and up. 

Warhammer Online players are complaining they've been massively overcharged for their monthly subscription fee - in many cases to the tune of hundreds of dollars.

The WHO forum is rife with complaints, with one poster writing, "My account I pay my sub from was billed today for over 500 dollars in 16 dollar increments. The account was overdrawn and with fees and overbilling it was 562.73 total."

Another wrote, "My account was charged 22 times at 14.99 that is a total of 329.78 not including overdrafts. Maybe legal action should be taken to show the seriousness of this problem."

A response was issued on the game's official website. It reads, "We have confirmed with our vendor that players who have been charged multiple times for their subscriptions should start seeing a reversal of charges within 24 - 36 hours. We anticipate that once the charges have been reversed, any fees that have been incurred should be refunded as well." EA is advising players who do not receive a refund after 36 hours to contact their bank.

Some players are demanding compensation for the inconvenience - and it looks like they might get it. According to Belford, writing on the forum, "Making this up to our community is a topic of much discussion right now."

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Ellie Gibson

Ellie Gibson

Contributor  |  elliegibson

Ellie spent nearly a decade working at Eurogamer, specialising in hard-hitting executive interviews and nob jokes. These days she does a comedy show and podcast. She pops back now and again to write the odd article and steal our biscuits.

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