Sony defends free PSN games offer
"Hard to offer something for everyone."
Sony has defended its "Welcome Back" offer of free games after users criticised the titles available.
SCEE Head of communications Nick Caplin responded to PlayStation Network users unhappy they already own many - or all - of the games on offer.
"We've tried really hard to put together a list of high quality BD games, rather than simply offering cheaper PSN titles," Caplin said. "The average metacritic rating for these games is over 84 per cent, so these are high quality games."
The full Welcome Back programme is Sony's compensation for gamers left stricken without PSN for 25 days.
PlayStation 3 and PlayStation Portable owners are each entitled to choose two games from a list of five, which includes LittleBigPlanet, Infamous, and Wipeout HD/Fury.
For those who already own or simply do not want one of the free titles, there is no option to swap for others.
"Unfortunately with a user base of 77m people, it is really hard to offer something for everyone," Caplin commented.
PSN users are also entitled to 30 days free PlayStation Plus subscription, although Plus content will then disappear afterwards.
"Unfortunately that is the way PS Plus works," Caplin explained. "But if you look at as access to a lot of free content for a month, you should have a busy month of gaming."
You may also like...
-
Dirt Showdown Review 32
-
Going Hardcore in Diablo 3 82
-
Judge recommends US Xbox 360 ban 164
-
Ghost Recon: Future Soldier Review 128
-
Japan chart: My Little Sister Can't Possibly Be This Cute takes top spot 84
-
Kingdoms of Amalur studio execs jump ship 27
-
Diablo 3 Review 242
-
Sony developing Shadow of the Colossus movie 58
-
Dragon's Dogma Review 129
-
Wii U Darksiders 2 graphics "at least as good" as PS3, Xbox 360 versions' 66
-
Mass Effect Infiltrator launches on Android 7
-
Yakuza 5 screenshots show off city, characters 13
-
Guild Wars 2 Beta Weekend Event 2 held back 7
-
Inside Xbox team set up on their own 37
-
Face-Off: Max Payne 3 146
Comments (142) Latest comment 1 year ago
Comments for this article are now closed, but please feel free to continue chatting on the forum!
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
I thought it was a very decent bunch of games...And sure some might have them already, but it's still a very good move...
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
(Disclaimer: I own 4/5)
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Some people's sense of entitlement is way out of whack.
Comment below viewing threshold Show
Hopefully they will make the PS+ discounts wider than usual offering as everything you buy that is discounted *will* remain available to you (or at least that's what the blog says).
Just giving everyone £50 credit would have been nicer though
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
(I all seriousness I don't own all these games: InFamous and Wipeout for me!)
Comment below viewing threshold Show
Comment below viewing threshold Show
@ProtoformX: they could have used their sales numbers to realize how many people already have the games they are offering ... unless the hackers deleted those
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Why should someone that paid for nothing be entitled to any kind of compensation?
This is like unemployed people believing they should be entitled to thousands of pounds of benefits, without ever actually doing anything for it.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Microsoft in a similar situation (when XBL went down after COD4 launch) was a bit more forthcoming. But then again," Microsift Customer Service" is "Customer Service", while Sony Customer Service" is more like "Sony Service", if you know what I mean...
Comment below viewing threshold Show
They really couldn't win with everyone on this. As was said - they could have gone for games nobody had, but then people would just have complained they were being foisted off with crap nobody wanted. As it is they're giving away what are arguably the best first party titles available digitally (I mean, FFS, WO HD and Quest for Booty are among the best games on PS3 full stop) so I don't really see what more they could do.
Maybe they could have figured it out a different way - given some kind of 'smart voucher' that would allow you do download any two first party titles but, realistically, what else would people have gone for? The only ones I can think of are WarHawk and Flower.
Jon
Comment below viewing threshold Show
Comment below viewing threshold Show
It seems that each region is being handled separately, so this list won't apply to your US or JP accounts. The return of the JP PSN also seems to have been delayed by intervention by the Japanese government, so you'll probably have to wait and see on that one.
Also this only applies to Euro accounts that were active on the 20th of April, so you won't be able to claim on a new account.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
PSP is roughly the same. Shame they didn't say something along the lines of "your next two purchases off PSN will be free", then I could have bought the laughably overpriced Ace Combat for my 'go.
Comment below viewing threshold Show
Comment below viewing threshold Show
You know, if you read the disclaimer you had to sign when signing up there is an article there that says the service could be suspended or be subject to downtimes, etc.
Comment below viewing threshold Show
i also love that they are giving free PSN+ to all PSN users for a month, a very good way to entice PSN users into upgrading to +.
so all in all, been without PSN for weeks due to Sony having such an easy system to hack. had to change my debit card due to said hack and Sony offer me 60 days of free PSN+ and some games i already own.
Comment below viewing threshold Show
Comment below viewing threshold Show
Was kinda hoping for something like Warhawk of Heavenly Sword. Just because I don't own them yet.
But he's right. It's almost impossible to keep everybody happy.
Comment below viewing threshold Show
couldn't give a fluff about dead nation
quest for Booty is half a game
think i might Trade in infamous and get it as the gift
Comment below viewing threshold Show
IMO should have been credit or a set number of games but then I am going to say that when Dead Nation is the only on I don't own (including the PSP games) and that alone does not even come close to the trust and respect that I've lost for Sony from the hacking situation...
Comment below viewing threshold Show
Is it, really? Let me have a go: Killzone 3, Uncharted 2, Little Big Planet 2, Modnation Racers & Motorstorm 3. Not only is it a better list of top (ish) exclusives that show off the platform but every one of them also contributes to the online community which they so desperately need to reinforce. Even if you own most of them already, you can't dispute their worth as excellent freebies.
Comment below viewing threshold Show
followed by...
"No, they could have made it really easy. $50 in each person's PSN account, to spend as they see fit."
followed by...
"$50 * 77m accounts = $3.8bn"
Priceless.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
They couldn't give a toss about your region, didn't give a toss about your data, and don't give a toss if you've been good boys and girls and bought these old games before.
With PSN, you get what you pay for. Peace.
Comment below viewing threshold Show
Comment below viewing threshold Show
"They aren't going to be giving away copies of GT5 or Killzone 3 as it would seriously impact sales when they've lost enough money already."
Comment below viewing threshold Show
Comment below viewing threshold Show
LBP has a sequel out now, Infamous has a sequel due and Ratchet & Clank is ongoing and has been for a good few year now. So offering these titles paves the way for more sales in the long run.
In all fairness Sony didnt have to offer us anything. Their online functionality is free, we get it as part of the PS package unlike Xbox. I am thankful that have made a gesture when in reality they didnt have to do anything for us.
I can understand it being frustrating for some people if they own the games already, but like I said in the other thread. Grab the 2 you enjoy the most and trade the disc versions in. ASDA are giving decent trade in amounts at the moment, minimum £5 for really old games so its not to shabby.
Comment below viewing threshold Show
Comment below viewing threshold Show
In a way you are rewarded the most if you have least supported Sony.
I would add in £5 vouncher as an option so would be meaningful to everyone rather than some feeling left out.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
That there is the problem, life is unfair.
Comment below viewing threshold Show
Besides, if you already have InFamous and LBP, then trade them in for something else then just download the freebies.
Comment below viewing threshold Show
Comment below viewing threshold Show
I think you'd be lucky to a couple of pounds each trade in value.
Comment below viewing threshold Show
...but there's really not anything stopping Sony offering a choice of ANY first party game. It's not like they have to restrict it to a choice of 5.
Comment below viewing threshold Show
Comment below viewing threshold Show
Like others, I've only got the one PSN account shared between a Slim & PSP (Go); but won't be too disappointed if it is two games between them, getting retail titles for free is most definitely “better than a poke in the eye with a stick”.
My PSP options are more limited; Killzone liberation, Modnation, but could take any on PS3, so it will be a tough decision.
I really want more Modnation, so the PSP version is definitely a first pick; but I'm hoping the controls have been patched since the PSP demo. The game looks great, is fast and smooth, but drifting is completely broken and nothing like the awesomeness of the PS3 version sadly.
I really wanted to buy it at launch on PSP; but even tethering a ds3 pad to my PSP Go still couldn't fix the broken drifting in the demo. At least this way I can get it for free to play the game without drifting, and hope for a fix when/if they do a PSP or NGP sequel.
Comment below viewing threshold Show
Publishers wouldn't appreciate Sony giving their games away for free, taking away their profits, especially after several publishers/devs recent comments about how much the PSN downtime was costing them (or did some on here conveniently forget posting in that thread taking shots at Sony).
There would be a headline story (and probably a few detailed articles) about how Sony is now stealing from other companies, followed by pages of people on here lambasting Sony for theft.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Very clever.
Comment below viewing threshold Show
LBP was free for people signing up for a year in July.
Ratchet and Clank was free for people signing up for a year in September.
Wipeout HD "free" for PS+ in July.
Dead Nation had PS+ day one 20% discount.
So the only thing not offered to PS+ subscribers previously would be Infamous and the Wipeout dlc.
Comment below viewing threshold Show
Also just got a £20 PSN card waiting to be used so I'll be making the most of that during my free PS+ subscription :-D
Comment below viewing threshold Show
If you're not interested in games on that list other than ones of which you already own BOXED versions, though, I'd advise trading them in and getting this free copy anyway. Little bit of free cash.
Comment below viewing threshold Show
Now i just need to decide if i want buy psn cards or if i will keep my card details on ps3.
Problem is i cant find many psn cards atm and they more expensive at other sources , but i think i would prefere to use psn cards in future for a number of different reasons.
Comment below viewing threshold Show
I fail to see how you can call this 'suffering'.
Comment below viewing threshold Show
I wasnt bothered about the PSN outage Sony have every right to suspend or even stop PSN, it's free and thems the T&Cs but they have taken liberties with personal data and have come close to, if not have, contravened the data protection act and we all just roll over and say thanks sony when they throws us a couple of old platinum games. Couldn't this set a worrying precedent? Sorry we lost all your personal details because we didnt bother encrypting them, here have something you dont want or need and shut up.
I own 4/5 on both PSP and PS3 lists btw
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
seems to me that it's ended up a pretty average choice of 5 games as it's 3 good offers and 2 sub par ( R&C + Dead nation )
If you don't own infamous , LBP or Wipeout and your not happy with this offer there is something wrong with you !
if you own all three not so much
I was thinking it would be more like Fat princess and calling all cars.
Comment below viewing threshold Show
And I have all 5 of these games already - it is a little frustrating and demoralising, after supporting and throwing a lot of money at Sony over the years since the PS3's release, and generally favouring the first party games (partly as I often get the online third party ones on 360 due to my friends list), basically means nothing when this compensation is concerned.
It'd be nice if they could somehow flag the accounts that have already bought these games, or have trophies for all of them on their account, and at least offer an older game instead or something... anything really. Trading my boxed copies in and picking the Digital version instead isn't an option either, as I have the 60gb drive which is constantly full as it is - there's no way I can clear enough space to install and manage two more games. Besides, if enough people did that, the dev's would be hit by an influx of second hand copies on the market, all over the world, that would surely add up?!
I'm not really complaining, as I have plenty of games to get on with anyway, but after reading there would be compensation, it's a little...deflating, to see it is of no use to me, and evidently, I've given them more money than most here.
Comment below viewing threshold Show
Comment below viewing threshold Show
Don't just make the statement, give it face value, then multiply that amount by 77 million (the financial offer would have to be available worldwide) and ask yourself honestly if any other company in the world would give out that kind of money, especially when it doesn't have to?
Comment below viewing threshold Show
What is PSN Plus?
I know what PS+ is...
Comment below viewing threshold Show
They did. The thing is, you are assuming that they *want* to spend money.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
If it weren't for the PSP offers, I would have been uber pissed.
Comment below viewing threshold Show
They've just wheeled out the free games you could have got when signing up to Plus, haven't they. I know LBP was an early one, and I got Quest for Booty when I signed up for Plus. Sure, it's better than nothing, but it's not good enough to convince me they couldn't have done better.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Although MAG should have been one of the titles - this would have been a great chance to show off a incredible but overlooked online title to a huge audience.
Comment below viewing threshold Show
I did wonder if they would have chosen to make God of War 3 available, but nevermind.
Comment below viewing threshold Show
(Quite clever though putting infamous on given the upcoming launch of infamous 2 - should get a few more people interested in what is an amazing game.)
However, I would like more information about the new security measures before I start to use the PSN video services, which I generally use weekly.
Comment below viewing threshold Show
11m ago
How dare they offer us classic first party titles!? The nerve! I wanted some free fucking wallpapers!
"""""""
Don't panic you get free wallpapers as part of your ps+ gift.
I have plus already and thinks it's good they are giving away plus to everyone for a month as I am happy with it as a service.
I'm also happy with the selection of games as they are good games from the looks of it (I own none). Although I would have preferred seeing MAG up there even though I already own MAG. I just think the online community could do with a boost of new players!
Comment below viewing threshold Show
Comment below viewing threshold Show
Still, not much reward for already having bought all the games on offer, but it is indeed better than a wet fish - assuming they don't take away the free themes when the PS+ account becomes inactive... that would be a slap in the face, with the aforementioned wet fish, that I would not appreciate!
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
I'm not a Sony fanboy but I get so angry when I see people grabbing whatever they can and moaning when life doesn't give the exactly what they want for no effort. Grow up you bunch of cry-babies.
Comment below viewing threshold Show
Comment below viewing threshold Show
I know some people may own all 5 options, but that was always going to be an issue, they needed to offer 1st party stuff as doing this with 3rd party content would have been a chaotic mess at their end and they seem to want to offer good, sizable games which limits their choice as most content of the size and quality we're being offered comes on disk not off the store - in my books this is pretty decent.
Personally I dont own dead nation and Ratchet and Clank off that list and Persuit Force and Mod Nation on the PSP - I own the rest so I'm limited to those games but I'm chuffed to bits to be getting them along with PS+
Perhaps they should also have offered Warhawk as well but other than that I'm not sure how much else they could have offered people - and lets face it, if you own all 5 of the games on the list you probably own Warhawk as well.
If you have all the games on the list, calm down, enjoy PS+ for the month (or 60 days if youre a PS+ subscriber) and enjoy having your PS3 back online (for me it even seems a little quicker online than before though it could be my imagination).
When XBL went down for a prolonged period MS gave away a small downloadable game that some would have already owned which at the time I thought was a pretty good apology, it's not Sony's fault the PSN was hacked - so getting anything as an apology is a bonus and we'll all get something.
Comment below viewing threshold Show
Comment below viewing threshold Show
1. When play.com was hacked did anyone get anything free?
2. When Deus Ex site was hacked and data stolen did anyone get anything for free?
3. When Facebook was hacked and data stolen did anyone get anything for free.
Would love to know, but in most cases when stuff like this happens people get nothing.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
So they could put L.A Noire up there for free and I'd still have nothing to celebrate with. Anyone else got this problem?
Comment below viewing threshold Show
So, essentially, they don't care about the loyal customers like myself who bought loads of games, they just want the masses to carry on buying stuff over PSN, and by signing up again, changing their passwords, and downloading a couple of free games, the chances of them continuing to use the service then are probably a lot higher. The PS+ for a month is probably so more people have an increased likeliness of inputting their new credit card details into PSN again for the PS+ subscription, or even worse, if you have to put your credit card details in to access the free 30 days of PS+, then that's why they are offering that. They're more focussed on making their money back in the long run than being nice, it's all about showing good will and regaining public confidence, they are a business after all.
So to all the people saying, "Sony didn't have to give away free stuff". You're wrong, they do need to give free stuff away if they want their customers to come back en masse, and continue seeing the kinds of profits they were getting before this whole fiasco began.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
That taken into account it is still difficult to understand how people can be SO traumatised even if they are spoilt as much as they are, maybe Xbots trying to stir..?
Comment below viewing threshold Show
Personally, I'm getting Wipeout and Dead Nation, both games I don't own, but have seriously considered at one point or another. Also love PSN+, so two months free essentially means another 12 free games for me (I think we get about 6 per month as members), as I'm not cancelling my subscription anytime soon. Sure, 80% of those free games are minis, but for me that just means I get to play some gems I wouldn't have looked twice at before...
Comment below viewing threshold Show
Comment below viewing threshold Show
I don't think anyone is complaining about people whining in general. People are complaining about people whining about not getting free things or they want better free things...
Comment below viewing threshold Show
"$50 * 77m accounts = $3.8bn.
Let me guess, you don't run a business."
A valid point, if Sony were sending out boxed copies, which of course they're not. The actual cost to Sony of giving someone $50 of free digital downloads = $0.
(Okay, a few pennies on bandwidth costs, but then again they've saved plenty on those in the last few weeks...)
Please note: I'm not complaining about the freebies or the limited selection - I'll be very happy to be picking up Wipeout and Dead Nation for nowt - just about all the idiot dicks on here whining at the whiners. The statement in question being challenged was that it was hard to cater for everyone. But the fact is, no it's not. You could cater to everyone extremely easily by bunging credits onto everyone's account that were only good for Sony-published games, and it would cost effectively nothing.
Comment below viewing threshold Show
Comment below viewing threshold Show
Sony can't offer every single ps3 game to begin with, nor psn or psp games.
Current list consist of older releases, which makes sense when offering games for free, but even if they were to offer some newer games like, let's say LBP2, Killzone 3 or something along those lines, we'd have people crying "BUT I JUST BOUGHT IT, F*** YOU SONY! GIMMEH MAH MONIES BACK!" i bet some people would be even more upset over that.
Offer only small psn games, and we'd have people upset over getting short/small games.
Offer games which didn't sell well, we'd have people crying over them being bad and what not.
Let's go for a moment on pc side of things with steam, they offer massive discounts on games every week and it's not the first nor last time someone buys there games for full price, just to see it on -50% or even -75% discount the next day.
Are you gona cry and throw tantrums even in a situation like that?
No matter what hapens, when someone like sony or valve or even ms were to offer you something for free, or discounted, someone is allways gona be throwing tantrums like a little child saying it's unfair.
You've few choises there, either grow up and accept that not everything goes like you want it, or you can keep on rolling on the floor crying for ever, just like a little child who feels everything should go the way they want it to go.
Comment below viewing threshold Show
Comment below viewing threshold Show
They could easily have offered two more titles. I'm really surprised Warhawk wasn't one (I have that too, but I think as it's an older title quite a few people will have missed it) - it would have boosted player numbers and publicity for Starhawk. Just one first party game, but a choice of any on the store, would have suited everyone I think too.
I haven't been too bothered about this free stuff - credit card security is all I care about going forwards, and you can choose from hundreds of second-hand or even new titles for less than a tenner anyway - but it's a shame that when they've made a good gesture it's the most loyal customers that probably won't get anything out of it.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Uncharted 1
killzone 2
Heavy Rain
and a couple of PSN titles like Super stardust and Fat Princess
Wonder if i could get my PSP linked up to PSN for the free stuff ... not that i'm likely to ever play it.
Comment below viewing threshold Show
I think under these slightly unique circumstances, whilst they didn't really need to offer anything at all, the fairest solution would be for them to ensure that all but the most ardent PSN purchaser would be satisfied. What they have offered - whilst good - is a bit unfair just because being high scoring games, its likely that lots of people own them already and its a rather limited list at that.
Comment below viewing threshold Show
All in all, a very kind gesture from gesture, and if they start to make PSN+ a better service than it currently is, then I might even splash out on that...
Comment below viewing threshold Show
Comment below viewing threshold Show
I only own infamous of the titles listed so it's great for me but I do feel sorry for those who own all the games. Still, if Sony had issued a huge list we all know people with multiple accounts would have cheated and downloaded all of them.
Overall, well done Sony!
Comment below viewing threshold Show
Comment below viewing threshold Show
"Can't see why people are bitching about it. "
To be honest, I think that many of the people who are bitching the loudest don't actually have a PS3.
Comment below viewing threshold Show
LittleBigPlanet: 9/10
WipeOut HD/Fury: 9/10
Ratchet and Clank: 7/10
Infamous: 7/10
Dead Nation: 6/10
Comment below viewing threshold Show
Comment below viewing threshold Show
word.