Bethesda is working on a fix for The Pitt downloadable content for the Xbox 360 version of Fallout 3, which went live today to widespread complaints about crashes and bugs.
"Hang in there guys. We're looking into the issue," writes community manager Gstaff on the official forum. "If I have any specific questions for you guys, I'll shoot you a PM."
The post was made in response to hordes of fans complaining that their post-apocalyptic horizons are awash with giant floating exclamation marks, trees, rubbish and buildings. Game freezes are said to be common occurrences, too. The internet has helpfully posted a video of the bugs on YouTube.
The problem appears to be highlighted by the download size: Xbox Live Marketplace hosts a 492.21MB file whereas successful PC downloads are around 682MB. Even Xbox Live community boss Larry "Major Nelson" Hryb has rolled up his sleeves and emailed Bethesda to see what the problem is.
Meanwhile, angry customers who dished out 800 Microsoft Points (GBP 6.80 / EUR 9.60) for the exclusive content brandish pitchforks and ask how such a build can possibly clear Microsoft certification.
UPDATE: Bethesda has issued the following statement: "We are continuing to look into the issues people are experiencing with The Pitt for Xbox 360. As of now it looks like the file for the English version on Xbox Live was somehow corrupted. We are currently working with Microsoft to remove the existing file off of Live to prevent any further downloads. Our plan is to replace it with a new file as soon as possible. We hope to have another update for you shortly."