PS Vita: Sony defends Uncharted, FIFA price, explains expensive third-party digital games, reveals larger memory cards are coming

UK MD Fergal Gara talks to Eurogamer at last night's launch.

Sony has defended the cost of Vita, its games - both digital and boxed - and revealed plans to bring larger memory cards to the UK.

At midnight last night Sony launched PlayStation's fifth major console, at GAME's flagship store on Oxford Street, London, and Gamestation in Birmingham.

At GAME around 100 gamers turned up to get their hands on the powerful handheld ahead of its general sale today.

At the launch, Eurogamer spoke to Sony Computer Entertainment UK & Ireland VP & Managing Director Fergal Gara to discuss some of the issues surrounding PS Vita, including its price, the cost of games, memory cards and more.

What are your hopes for launch?

Fergal Gara: The most important thing for us right now is we get off to a strong start, and people start to understand the device. But it's at least as important we maintain momentum and have a very strong first year, getting across how the device can be used and getting more games into the market that expand upon the possibilities of PlayStation Vita, in particular in conjunction with PlayStation 3.

That's a strong story that's in the early stages of developing, both in terms of the understanding that's out there and in terms of the games we have on the market right now. The cross-play idea is a multidimensional idea in itself.

So it's at least as important we keep it going and have a very strong first Christmas. We see this as a several year project. Week one is important, but it's not the whole story.

Is that why you've made Vita particularly powerful for a dedicated gaming handheld?

Fergal Gara: PS Vita is a start again project in many respects, in that it's been engineered from the ground up with one primary need in mind, first and foremost, which is, if we don't step-change the portable video gaming experience then it doesn't have a role.

This is now a crowded marketplace. There are many other devices out there, both as dedicated video games machines, but even more importantly, or at least as importantly, we have the smartphone and tablet market to contend with.

So if we're delivering snacking gaming or relatively lightweight gaming, then we don't have a space in that market. It had to be all about 'start from scratch' and make sure that experience was as good as it possibly could be. So yes, the pure processing power, the screen resolution and size, the innovative control, coupled with a full suite of gaming controls, were vital to us delivering that.

Vita is £230 for the Wi-Fi only model and £280 for the Wi-Fi and 3G model. Can you explain your pricing strategy?

Fergal Gara: The primary objective is to bring it into the market at an attractive price point that allows us to reach profitability at some stage in the future. We've priced it as attractively as we could afford to, frankly, for all of the technology we packed in there, in these early stages.

Can we improve upon that over time? We'll certainly try. We can't promise that today. Is it good value? It's available at quite attractive prices. With the competition we have in UK retail it's available at substantially below the numbers you've just quoted. Asda is doing it for £197, and you could argue some of the bundles are at least as good value. So there's some relatively attractive pricing out there, which pegs it in my view, not a lot above an iPod and a hell of a long way below a good tablet.

Is half the price of a good tablet too much to pay for a dedicated device packed full of technology? Consumers will answer that question for us, but that's an interesting positioning to pick rather than, how does it compare to PSP, which is a machine that's done 75 million and is far simpler and longer in the tooth.

So you won't price cut soon?

Fergal Gara: We're not in a place to talk about what happens with future price moves right now, other than we will continue to do our best to make the machine as attractively priced as we possibly can.

Another important price parameter to look at is game pricing. There's been some commentary on that. While, yes, we have some high-end games in the market at the best part of £40, the likes of Uncharted and FIFA, we also have games available below £1, and we have brand new games with cross-play available below £5.

So we're serving consumers' needs both in packaged media and digitally, and we've got a vast system of games there that really do compete well with the smartphone/tablet market, and are very price conscious.

The RRP of Uncharted is £45.

Fergal Gara: It's £45 as an RRP, but it's available cheaper here tonight. One of the great things about UK retail is it's competitive. But yes, that is the top end of the tree, and yes, we're not a million miles off PS3 level pricing here. We think the experience justifies it. Consumers will tell us that for sure shortly.

You've announced the UK and EU pricing for the games to download, so we now know the difference between the digital and retail pricing for Vita games. The games are cheaper than boxed retail RRP, but in reality most won't pay RRP. You can get Uncharted in GAME, for example, for £40, and it's £40 to download. In many cases it's cheaper to buy retail boxed copies from the likes of Amazon and Play than a digital version from the PS Store.

Fergal Gara: Good point. The primary factor in play here is the competition in the retail marketplace in the UK, which is discounting the product maybe more so than some other markets. What we've aimed to do with our pricing is bring the digital product to market at or a bit below where the physical product is.

Competition may mean that comes out differently because we can't control retail pricing in the UK. It is also very important to us to keep the physical retail market well supported. So therefore we don't want to drastically undercut that with digital prices. We need to retain some sort of harmony, but give consumers the choice.

So right now they'll see something round about equal, maybe a little bit cheaper on digital, depending on which country you're in. But they'll also see a vast choice of additional digital games in there. Consumers will choose what's the best way for them to consume.

Third parties set their own prices on the PlayStation Store...

Fergal Gara: They set their cost prices, we set the retail. We're the retailer in that instance.

In that case, what's the thinking behind FIFA being £45 to download and £45 RRP to buy from a bricks and mortar shop?

Fergal Gara: It's probably best for me not to get into commentary around third-party pricing. We will choose the retail, but based on a cost price. They may have chosen a different structure, so I'd rather not comment on that to be honest.

Many of our readers, though, expect games to be cheaper to download than buy in shops.

Fergal Gara: This is a long game. We'll see how it plays out. It's encouraging to see there's quite a reasonable percentage of digital consumption in Japan. So, is this the iPod for video games? It's far too sudden to jump to that conclusion.

Is that how you'd like Vita to be considered, as the iPod for video games?

Fergal Gara: Not necessarily. We just want a vibrant marketplace where consumers buy lots of PS Vitas and consume vast amounts of software on the back of it. How they get to that product is an interesting question. We'd like to see stores like this still able to compete and still able to sell loads of product.

But equally, if digital is the way consumers want to go, we've got to be relevant to those consumption needs, don't we? It's certainly happened harder and faster in music, with some good reasons - the file sizes are tiny by comparison. But we see digital having a bigger role in PS Vita than it does certainly for the core games themselves on PS3, where there's a digital market, but it's predominantly additional DLC based.

Tied to that is the memory card situation with Vita. Why did you decide to use a proprietary format for the memory card and not allow gamers to simply buy the ones they want?

Fergal Gara: Choosing a proprietary format helps limit piracy. You'll all remember the R4 card problem Nintendo experienced. So being able to set some proprietary controls in the design of the chip and what goes in it helps us preserve a vibrant and profitable market both for Sony and the many other publishers and retailers who share in that value chain. That's the key reason.

You've made all games available to download, but memory cards will fill up very quickly, forcing gamers to consider forking out for a new one.

Fergal Gara: It's a very good point, and we've already learnt from the early days in Japan that we probably haven't got big enough memory cards introduced for the UK market. We've already gone to secure bigger size cards to bring them into the UK market.

It's early days. Before it comes to market you just have to guess what people are going to want. We thought they'd want a lot of 4GB cards just as the minimum, and then they buy packaged media. But actually, the way it's going is, many of the early adopters are clearly going to download a bit more, or just want to buy the big chip in case.

It's going to evolve. But we can certainly see they want bigger cards.

Comments (54) Latest comment 3 months ago

Comments for this article are now closed, but please feel free to continue chatting on the forum!

  • ZuluHero #1 3 months ago

    Hmm.. "about 100 people" isn't a lot for a midnight launch, is it?
  • RNX-Lanky #2 3 months ago

    @ZuluHero I think thats mainly due to 32 other places having better deals for the Vita than GAME...so would rather go there, even if it means waiting til the next day. I dont know if some Asda/Sainsburys also did...probably would have a lot more. Shame to see GAME falling so rapidly...

    On the news topic - larger memory cards are a must!
  • BillPoon #3 3 months ago

    Guy's a numpty. Some good questions from EG there.

    Thought this was funny:
    Fergal Gara: Choosing a proprietary format helps limit piracy. You'll all remember the R4 card problem Nintendo experienced.
  • StolenGlory #4 3 months ago

    "But yes, that is the top end of the tree, and yes, we're not a million miles off PS3 level pricing here."

    Look at the ground underneath your feet before you talk Mr. Gara.
    Edited by StolenGlory at 22/02/12 @ 10:39
  • CloudXIV #5 3 months ago

    Well, sure they want bigger cards! I've got a 16 gig memory stick in my psp, why would I want a 4 gig memory card in my ps vita?
  • iamtheoneneo #6 3 months ago

    £230 for the tech isnt that bad to be honest. people seem to forget that in the age of phone contracts that your still forking over £100+ and then being given a £35 contract to pay each month for 18+ months. thats alot of cash.

    Problem with the vita is that the launch line up isnt all that amazing. ok so wipeout/uncharted great but its far cry from the promised PS3 visuals of E3.
    SONY also has a habit of going back on its inititives - so remote play, transfarring etc is still a 'to be continued' afair with Sony offering nothing on the table apart from a bunch of 'maybes'.

    If Sony dont use the tech well they will get punished and faith will be further lost in their products - they dont have the time to sit on their hands aimlessly waiting for units to sell they need to be working hard on the promises they made and making sure that key and interesting features are in these firmware updates and that they dont just become a list of security updates or fixes for the awful browser.
    Edited by iamtheoneneo at 22/02/12 @ 10:42
  • captain_Carl #7 3 months ago

    But actually, the way it's going is, many of the early adopters are clearly going to download a bit more, or just want to buy the big chip in case.
    No shit? 90% of the early adopters will be the "core" market and therefore likely to want to download PSN only games too.
  • roz123 #8 3 months ago

    @ZuluHero No its tiny, the 3DS had over 1000 stores open for the midnight launch in the UK, Vita has 2.
    Edited by roz123 at 22/02/12 @ 10:44
  • wizlon #9 3 months ago

    I'm not buying Vita until I can get a 32GB card for it, minimum. 64GB would be the ideal. PS1 compatibility would also be a must.
  • castertroy #10 3 months ago

  • Vanmunt #11 3 months ago

    Sounded quite fustrated about the RRP of some games.. Last night I downloaded a couple of games already purchased on the PS3 for absolutely nowt, and thats pretty good if you ask me.

    Loving my vita now its all online, though I still could not play Everybodys golf online yet.. great bit of kit, mental amount of games to download from store and games like Vice City Stories are around £7..

    final note, Motorstom RC is a blast.. well until my times get smashed by friends, damn those online leaderboards.
  • weedar #12 3 months ago

    "Fergal Gara: Choosing a proprietary format helps limit piracy. You'll all remember the R4 card problem Nintendo experienced."

    Interesting, considering the fact that the R4 is formed like the proprietary game cartridges of the DS and the retail memory card fitted within this :-)
  • apoc_reg #13 3 months ago

    All I know is when I saw £40 to download uncharted I lost interest in Vita.
  • DefendoCroc #14 3 months ago

    4gb cards? lol , and they want to encourage you to buy digital games, how can a fail this bad not be obvious to them, staggering levels of retarditude @ sony.
  • Frosty840 #15 3 months ago

    @wizlon If it wasn't a stupid proprietary format I could just buy a handful of completely standard memory cards and be done with it.

    Alternatively, a high-speed data port and I could dump all the games to an external device and manage with a single proprietary card.

    Maybe in happy Sony fantasyland (Japan) people can just download stuff when they want to play it. Out here in the sticks in the UK, I need an 2 hour lead time to get my hands on a GB of data, if I'm lucky...
  • Dave52 #16 3 months ago

    @iamtheoneneo - £230 for the tech isnt that bad to be honest.

    This is true. I have the Samsung Galaxy S2 phone. I wanted it Sim free so it cost me about £400. The Vita has a fantastic spec and comes in at half the price (memory cards not withstanding). If they could get the 32g card in at £50 or less, people would be a lot happier.
  • steoconnell #17 3 months ago

    Can you stop calling normal highstreet shops 'bricks and mortar shops'? Just use 'highstreet shop', your term just sounds plain silly.
  • fongy #18 3 months ago

    It was reported that GAME weren't allowed to stock any Ubisoft Vita launch titles, such as the amazing Rayman, Lumines, etc. (the two highest scoring metacritic retail games) so why on earth would you want to wait outside one of those shops for a Vita? (I give Game six months before they're gone)

    In terms of of everything else he said, actually he made sense - PSP piracy was a joke, as was the old Ninty problem...

    As for launch titles, what I love is that there's something for everyone, and the UK PSN (SEN?) was updated last night, with 6 demos loads of trial versions, 3 free games and every launch game available digitally, sometimes cheaper than some retailers... as well as some cool PSN only games (Stardust / Moto RC / Blob) - all cheap as chips...

    There's something for everyone!

    I have 40 minis sitting on PS3 waiting to be played too... wonder what they'll look like tonight on my Vita... (most I suspect would, like me, have bought it from Amazon - easily the best bargain with free 8gb card and Lumines!!!)

    ;)

    Very, very, excited!!!!
    Edited by fongy at 22/02/12 @ 11:07
  • DerpSalad #19 3 months ago

    £45 a game! Fuck me.

    It's going to be a joy skipping the next gen of consoles if this is how it's got to be.
  • yegon #20 3 months ago

    Couldn't help chortling at the headline after paying 79p for Uncharted last night :)
  • crisotunity #21 3 months ago

    So, in conclusion, Mr Gara recommends that we wait for: large-capacity memory cards, the digital distribution model to settle into acceptable pricing and for the retail sector to get really competitive with their prices for Vita games.
    Ok then, I'll take your advice and give it six months before I consider buying a Vita. What a nice, honest man!
  • Toothball #22 3 months ago

    Nice job pressing him on SEN prices, although he still wriggled out of it eventually. I would like them to get 32 Gig memory cards over here pronto though, although I'll probably import one before they do.

    The comment about having a proprietary memory card amused me though. The comparison to Nintendo's woes with R4 cards neglected the fact that Nintendo have been using their own game cards for years and cards like the R4 were made to circumvent that. They've since started including SD slots on their systems, which in some respects can make piracy a bit easier but means the rest of us can still use normal SD cards. Ah well, maybe next time.
  • NotSoSlim #23 3 months ago

    @roz123 That means nothing when everyone was undercutting each other over the 3ds.

    Vita bundles have been known for weeks so why shop in Game for a bundle when you look at say Amazon for comparison
  • Machetazo #24 3 months ago

    Many of our readers, though, expect games to be cheaper to download than buy in shops.

    Fergal Gara: This is a long game. We'll see how it plays out.
    There's already been one anticompetition console digital generation. Cut the crap, you're stalling! I don't think you'll be for much longer in a position to do so.
    And, as for not "drastically undercutting" your retail partners even when you don't have the majority of physical stock costs to factor in, yeah...Because they're thinking of you every time they resell on of your game cards. :rolleyes:

    That just won't wash with me. Sony's stifling advancement, and necessary change, cutting off its nose to spite its face. :mad: I'd throw it in with region restricted software as an anti-consumer, thoroughly antiquated and irritating practice that should not be happening.
    Edited by Machetazo at 22/02/12 @ 11:43
  • NotSoSlim #25 3 months ago

    @yegon Early adopter plus for once in relation to Sony
  • Machetazo #26 3 months ago

    Fergal Gara: Choosing a proprietary format helps limit piracy.
    In another way, it practically encourages it. If a manufacturer/publisher proves unable to offer a reasonable, agreeable solution to something, it's sometimes the case that a way will be found and a choice offered by people not content to pay over the odds, and have entertainment devices they own restricted and mini-managed.
    Why does the quoted view continue to persist?
  • Shikasama #27 3 months ago

    If you're explaining, you're losing
  • natureboy #28 3 months ago

    They will follow Nintendo's lead and cut the price of the games and hardware early this summer. Watch this space
  • KopparbergDave #29 3 months ago

    The argument about £40 being justified cos you're getting a 'quality' product just smells funny to me in this day and age. They seriously need to just admit that games are not worth that anymore, NO games can justify that price, especially if it's on a handheld games console. Thing is I can get GTA3 on my iPhone, a great port, but obviously with duff controls. If they released it on PSV I imagine someone somewhere would try charging at least £15 for it, a decade old game. I got it on my iOS device for a fiver. Console manufacturers seriously need to think about going forward, how many more customers they could get on board with a more sensible pricing structure. £45 RRP for a PSV game is ridiculous and is one of the reasons I'm 99% sure I'm getting an iPad when I get my bonus from work over a PSV, because to enjoy the PSV I'll need to shell out ridiculous extra cash so in the long run the extra expense of the iPad will be worth it.

    Yeah I know I'm not comparing like for like, but in my mind I can either get a great portable gaming device with some half baked features (poor browser and expensive game pricing), or get a large multi-purpose tablet with an awesome screen and access to thousands of awesome multimedia apps and which overall is the thing I most want to get anyway. The PSV I would love, but not if new games and even digital download mini games will cost the high end of any iOS app cost. Sony priced me out of their device for the foreseeable future. I do hope it does well as I see myself getting one some day... unless Apple release a stylish gaming controls add-on of some sort for their devices, in which case Sony and Nintendo lost.
    Edited by KopparbergDave at 22/02/12 @ 11:55
  • Bealsy #30 3 months ago

    Just feel for all the hype surrounding this, Sony will inevitably shoot themselves in the foot with pricing and PR failures
  • AnthonyDaniels #31 3 months ago

    £197 is a good price. It's better than the 4th gen IPOD which is £220 at it's cheapest.

    Should have packed in a mem stick with them though
  • MaxiSleep #32 3 months ago

    The memory card issue is pretty laughable

    If it reduces piracy then there are going to be huge revenue benefits to sony so why not charge them at the price of a 32gb sd card

    Answer

    Because they know it will have feck all effect on revenues lost to piracy so there is no net benefit.
  • bobdebob #33 3 months ago

    Are the physical carts permanently linked to one ps vita?
  • Rev.StuartCampbell #34 3 months ago

    "So, is this the iPod for video games?"

    Um, no. The iPod (along with the iPhone and iPad) is the iPod for video games.
  • xandoodle #35 3 months ago

    @steoconnell but if the shop isn't on a high street? It sounds even sillier...
  • jamieleng #36 3 months ago

    Other than the fear of arrest, how do you resist punching these lying bastardo's? Good job on giving him a decent grilling though.
  • Rev.StuartCampbell #37 3 months ago

    "You'll all remember the R4 card problem Nintendo experienced."

    ...and how disastrously the DS failed as a result, costing Nintendo so much money.
  • Rev.StuartCampbell #38 3 months ago

    "£197 is a good price. It's better than the 4th gen IPOD which is £220 at it's cheapest."

    Um, close. The cheapest 4th-gen Touch is £169 on Amazon. Do you work for BBC News? (Who've been saying all morning that the wifi Vita is £160.)
  • Rev.StuartCampbell #39 3 months ago

    "Thing is I can get GTA3 on my iPhone, a great port, but obviously with duff controls. If they released it on PSV I imagine someone somewhere would try charging at least £15 for it, a decade old game. I got it on my iOS device for a fiver."

    You were had, buddy. GTA3 on iOS has never cost more than £2.99. Last week it was 69p.
  • makeamazing #40 3 months ago

    Good interview, though asking if there is going to be a price cut on launch day is pretty poor imho.
  • Les #41 3 months ago

    Am pretty much done with handheld consoles since the iPhone and iPad arrived. I never played them all that much before and have always been appalled by the ridiculous game prices. At least on the iPhone and iPad I waste just a couple of bucks on games I'll hardly end up playing.
  • Ryze #42 3 months ago

    Loving that headline. Snappy!

    :)

    EDIT:

    FANTASTIC QUESTIONING, however.

    Cheers.
    Edited by Ryze at 22/02/12 @ 15:31
  • Dreamcast_Luvr #43 3 months ago

    Poor Sony , they really do not get it do they. Downloadable games that cost as much as retail ( that at least have a trade in value ) plus you need a hilariously expensive memory card to put your downloads on. When this is the thinking of the competition it's no wonder Apple are eating them alive. Only hardcore gamers will buy Vita , everyone else will stick with iPad , Android , iPhone etc.

    Do they live in an alternate universe where there is no recession ? Good luck selling big numbers of those £40 games....
  • scoop #44 3 months ago

    Fergal Gara: Choosing a proprietary format helps limit piracy. You'll all remember the R4 card problem Nintendo experienced.

    And setting ridiculous RRPs increases your chances of piracy.

    Rule #1. If you're going to try and reduce piracy, don't offset the cost onto your would-be customers.

    I think this has a lot to do with Sony being unable to do anything without involving all parts of the Sony Group (i.e. the part that manufactures memory cards, also available at 20% of the price in non-proprietary form).
  • Tyronne #45 3 months ago

    I can see a major price decrease for this by Christmas this year if not sooner but truth be told it really makes no difference to me as I simply will not be buying one.
  • banjo21 #46 3 months ago

    Same old point from me.
    Dont Sony/MS/Others realise that Digital copies have to be no more than 2/3 the price of retail as I have some equity in my retail copy, i.e. I can nearly always regain 50% of its initial cost by selling it. I can't do that with digital. Thus you need to compensate me that loss of resale value. Bloomin simple. I wouldn't buy a car for £20K if the salesman inserted a clause I could never sell it, I'd want a whopping discount - similarly you have to give me a whopping discount for me to buy digital.
  • JumpinJackFlash #47 3 months ago

    Typical suit answers to these questions.
  • ilmaestro #48 3 months ago

    Not having 32GB cards available at launch in the UK was a disgrace.
  • commuterzombie #49 3 months ago

    Good interview, some challenging questions there.
  • TheBusterMan #50 3 months ago

    @steoconnell Unfortunatelly we live in a sound byte culture.Everything's'Awesome',everything's 'got potential'.Oh and to everyone on XBL,unless your American,stop calling me 'dude'it sounds so stupid coming from a Brit.
  • ZippyNL #51 3 months ago

    The reason that the price for a downloadable title is the same as the RRP (or often higher) is simple - why would a shop stock a title that they couldn't sell?
    If people could buy Uncharted for 25 quid online, why would they go to Game or Tesco to pay 40 quid for it? Paticularly a tech-savvy consumer like the average early adopting gamer. Therefore Sony put it online at the RRP, so that Game and Tesco will buy it from them, knowing full well that the consumer (that's us) will search elswewhere for it. The shops then take a small hit on their margin and retail it for less than the RRP. The result being that the shops make profit (less margin but more turnover can still be more money), Sony make money from the retailer AND the consumer (after all the shop took the hit, not them), and some people even buy the full RRP version online, with the full 15 quid extra profit for Sony.
    If a game was cheaper online than in the shops, none of this would happen.
    I'm not defending this, but that is the way it goes as far as I know.

    Edit: my typing....
    Edited by ZippyNL at 24/02/12 @ 06:52
  • NeoTechni #52 3 months ago

    "Choosing a proprietary format helps limit piracy. You'll all remember the R4 card problem Nintendo experienced. "

    Nintendo's DS game cards were proprietary. That didn't stop the R4 card problem. You've just defeated your own point
  • NeoTechni #53 3 months ago

    @banjo21 Dont you have to realize they cant undercut retailers? It's in the effing article!
  • NeoTechni #54 3 months ago

    @KopparbergDave "NO games can justify that price,"

    Then stop paying for them. I feel quality games are worth paying for. Iphone games arent