EA Sports boss Peter Moore has acknowledged that the scale of FIFA 10's early sales success caught the publisher's online service people off-guard, but also said he is "glad our teams have solved many of the capacity issues that plagued some of you in the first few days out of the gate".
"We've been thrilled with the launch of FIFA in Europe and I'm obviously anxious to see how the North American launch goes next week [tomorrow - Ed]," Moore wrote on his blog.
"As we have throughout this summer and early fall, we continue to learn a lot about the changing habits of EA Sports fans and their voracious appetite for online content - so much so that sometimes it threatens the integrity of our robust online servers.
"We asked 'How Big Can Football Get?' throughout our FIFA 10 marketing campaign, and consumers in Europe quickly overwhelmed even our most optimistic projections, shattering online records that we had just set two months ago with Madden. We're thrilled with the interest and I'm glad our teams have solved many of the capacity issues that plagued some of you in the first few days out of the gate."
Elsewhere, on the EA forums, we've been told that the patch promised in a Eurogamer interview last week is now in certification at Sony and Microsoft.
Not everyone's as "thrilled" as Moore about that, however. EA reps on the forum have said they are not yet authorised to release the list of changes in the patch, leading a couple of tinfoil hats to speculate that EA hasn't fixed key bugs and is keeping the changelog out of sight to avoid impacting US pre-orders.
It remains to be seen what's in the patch, then, but you can get a sense of it by looking over EA's comments from last week.