FIFA Ultimate Team is broken, say players

By Robert Purchese Published 1 April, 2009

EA forum flooded with complaints.

EA's official FIFA 09 forum is flooded with complaints about the recently-released Ultimate Team add-on mode.

There are 124 pages of fans listing problems that range from game-crashes to disappearing data. And that's just one thread. In short: Ultimate Team is broken.

Unfortunately, however, EA appears to be ignoring both us and the community. We can only hope these problems are being secretly addressed behind the scenes.

Ultimate Team adds a card-trading management mode to FIFA 09 where players can steadily buy and swap their way to glory.

Head over to our FIFA 09: Ultimate Team review to see if it's worth the 800 Microsoft Points (GBP 6.80 / EUR 9.60).

Update: EA has been in touch to point out that gamers experiencing problems can refer to the first page of the abovementioned thread for the latest updates on server availability, installation and error reporting. Furthermore, company reps are patrolling the EA forums keeping an eye on comments and replying where possible.

Picture of Robert.

About Robert Purchese

Bertie is Eurogamer's Senior Staff Writer. When he's not hunting down news stories he's often found playing with his kids or gabbling about fantasy games and strange online worlds.

Read more articles from Robert by visiting the Robert Purchese archive page.

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Comments (11) Latest comment 3 years ago

Comments threads automatically close after 30 days, but please feel free to continue chatting on the forum!

  • awb83 #1 3 years ago

    first

  • Widge #2 3 years ago

    DLC/add-on golden era seems to be having a dodgy patch

  • AphoticCosmos #3 3 years ago

    No, it's simply fixing the game to make it about as interesting as real football.

  • Placebo #4 3 years ago

    When it works UT is great fun, unfortunately it doesn't work weekends or evenings when the servers are busy, so great for the unemployed/students or those like me who work from home so can play all day and work all night ;)

  • That_Happy_Cat #5 3 years ago

    Yup, I've played the same game 5 times now, winning each time and I'm not getting any further in the cup. It's irritating but I can see how it'll be fun in the long run once they've fixed it. I'll give it another couple of weeks and then start complaining directly. I know they say "online experiences may vary" but this is taking it a little too far.

  • braydee89 #6 3 years ago

    here's the response i recieved from EA when I complained:


    Thank you for contacting EA Technical Support. I'm sorry to hear you are experiencing difficulties, and apologize for any inconvenience.

    Sometimes certain configurations can conflict with your game. Set any controller, sound, and video settings to their default setting. This can be done deleting the game's settings information from the hard drive. Try playing the game again.

    This could also be an issue involving corrupt game save files. You will need to remove game related save data by following the below given steps.

    1. Power on the Xbox without a game disc inside to display the Xbox dashboard.
    2. Select Memory and press A
    3. Select Hard Disc and press A
    4. Scroll through the save games until you find your specific game.
    5. Press the A button while selecting a files to delete them.
    6. Confirm deletion when prompted.
    7. Repeat until you no longer see any of the game files left on the Xbox hard disc.
    8. Restart system with game inside. Try running your game again.

    This issue can also be due to any NON-OFFICIAL Peripherals connected to your console. Please unplug all non-official peripherals connected to your console. The easiest way to ensure this is to unplug any peripherals except for the official licensed controllers that came with the system. This includes any memory cards or network adaptors. When the console is starting up it will calibrate the controllers. Do not move the thumb sticks or press any of the buttons until the EA logo appears.

    Example of non-licensed equipment manufacturers: Nyko AirFlow, MadCatz MicroCon, Mad Catz Dual Force 2.

    If the issue persists, try clearing console cache, follow these steps:

    1. Locate the System section of the Xbox 360 Dashboard.
    2. Select Memory, select Hard Drive, and then press Y to view the device options screen.
    3. On the Controller, press the X, Left Bumper, and Right Bumper buttons in this order: X, X, LB, RB, X, X
    4. You will be prompted to confirm system maintenance, select Yes by pressing A.

    I hope that resolves the situation. If you have any other questions, then by all means feel free to let us know. You can also refer to our extensive Self Help Knowledgebase at http://support.e lectronicarts.co.uk for common technical questions.

    If there is anything else we can help you with please let us know.

    Best Regards,

    Scott
    EA Support Centre, UK and Ireland



    Seems like they're denying any problem on their part!

  • Placebo #7 3 years ago

    I earned 15,000 by buying badges/kits for 150 and then putting them into my collection, I then bought my first gold pack, got Torres in it and sold him within hours for 50,750 :)

    [link url=http://img7.imageshack.us/img7/7554/oneborneveryminu te01.jpg
    ]http://im g7.imageshack.us/img7/7554/oneb...[/link]
    [link url=http://img18.imageshack.us/img18/7479/onebornevery minute02.jpg
    ]http://im g18.imageshack.us/img18/7479/on...[/link]

    Awesome fun, when it's working ;)

  • Gebadire #8 3 years ago

    It is a great add-on for a great game. It's just a shame that it's got so many faults in it that ruin the experience. I hope that EA are sorting it out, as people have spent a lot of money buying it and expect to be paying for something that works properly!

  • ShakaCarnage #9 3 years ago

    My five month old Manager Mode game save, where i'd invested 40+ hours of gameplay was fucked upon installing ultimate team. I am rather, rather unhappy.

  • zisssou #10 3 years ago

    sort out the gold packs! gold should not consist of half silver and half gold.

  • gaselite #11 3 years ago

    I dunno what to say other than it's been pretty much fine for me and I'm really enjoying it. Sorry to hear it's not been plain sailing for others.