Jump to navigation

Table of contents

Page Previous 1 2 Next

Advertisement

Digital Survival Article

Article by Rob Fahey

24 October, 2009

Page 2 of 2. <- Page 1

Even more interesting is this week's move by top US bookstore Barnes & Noble, who have joined Amazon in the e-book race with a fantastic-looking combined hardware and digital retail offering. This is what retailers should really be looking most closely at. Barnes & Noble is not a technology company, or it least it wasn't until this week. Its core competence is running a vast network of retail locations, which has pretty much zero relevance to this new business venture. Yet the move into digital distribution makes perfect sense for one simple reason - brand.

In the minds of countless Americans, Barnes & Noble's brand is deeply associated with book-selling. It's probably a slightly painful realisation for a company which operates so many stores and warehouses, employing so many retail and distribution staff in the process, but in the digital world, that's the only asset it has that's worth just about anything - and for its survival in a new world where it will compete not only with Amazon but with Sony, and quite possibly with Google, Apple and Microsoft as well, it needs to pump that brand for everything it's worth.

The same is true of top games retail brands, and some of them, at least, know it. GameStop, probably the biggest games retail brand on earth, is presently in the market for a digital distribution acquisition. Despite the powerful positioning of brands like IGN's Direct2Drive and Valve's Steam, digital distribution is still an open market - a solid service carrying the GameStop brand could take a major foothold.

The companys acquisition options, however, aren’t quite as extensive as one might expect. In fact, there aren't that many major players in the digital distribution space - not least because at present, it's limited to the PC, with other platforms catered for by first-party stores. Direct2Drive is part of IGN, and as such, belongs to media conglomerate News Corp and is not for sale. Smaller players like Stardock/s Impulse could be of interest, but would require that GameStop effectively build a large part of the content catalogue from scratch - I suspect they'd rather hit the ground running.

That effectively leaves two contenders - Valve's Steam and Metaboli, a French service which bought GameTap from TBS last year and operates a variety of branded outlets on the web.

If you wanted to place a bet, my tip would be that we’ll see an acquisition deal between GameStop and Metaboli in the coming months, which will finally give the retail chain a major footprint in the digital distribution market. It'll also serve as a boost to GameStop’s European ambitions, which have plodded along at a rather slower pace than everyone expected when they first set sights on these shores a few years ago.

However, it's also worth watching closely what happens to Steam in the coming months. Unconfirmed industry scuttlebutt suggests that Zenimax - the parent company of Bethesda, which made headlines back in June when it acquired legendary PC studio id Software - is still on the acquisition trail, and has been making eyes at Half-Life creators Valve across the bar.

Whether Bethesda, a hybrid developer/publisher itself, would want to keep Steam on board, or spin it out to a third party, is unclear - as are many other aspects of a potential deal which would once again raise the awkward question of who, exactly, owns which parts of the Half-Life and Counter-Strike IPs.

Either way, however, it suggests that both Metaboli and Steam - two of the three biggest names in digital distribution - are potentially going to change hands in the coming months. How the landscape looks after those changes could have a powerful impact on which games retail brands survive the coming changes in the industry.

For more views on the industry and to keep up to date with news relevant to the games business, read GamesIndustry.biz. You can sign up to the newsletter and receive the GamesIndustry.biz Editorial directly each Thursday afternoon.

Advertisement

Want to comment on this article? Log in, or register!

Comments: 1-31 of 31 in total

Poster
Comment Low-scoring comments hidden. Log in to see them!
superjag86
24/10/09 @ 09:58
#1
+3
You buried this comment
Comment below viewing threshold
Show
Also I find it interesting that Amazon.com has started to sell codes for PSN titles on it's store too. This could easily be made available to other online retailers.
Ryuken
24/10/09 @ 09:59
#2
+3
You buried this comment
Comment below viewing threshold
Show
Euhm, like you say, you're still only talking about digital distribution on PC and even on that platform it's nowhere near as far evolved as plenty of 'experts' have previously predicted. Every DD service has been growing rapidly over the past years yes, but the majority of sold copies on PC still comes from boxed copies according to the PCGA for very logical reasons (no real price differences, a lot of people rightfully don't trust paying over the internet and a box of a game should always be something special).

I don't think I'd like to see Gamestop entering the DD world since that would lead to even more ridiculous pre-order deals which screw consumers (look at the mess that is the Dragon Age pre-order soap opera and weep hard). If there is one thing that brick & mortar shops should do to stop the slow but steady trend of losing some market share to online businesses then it's being more competitive in pricing compared to the online shipping sites and dropping the pre-order deals while at the same time trying to convince publishers to make standard game box contents more worthwhile.

If GS are buying a DD service for their own then that won't change anything about the inadequacies of that service. As a consumer I'd like to see both DD and brick & mortar buying experiences to improve because they all got major flaws.
atomboy
24/10/09 @ 10:48
#3
+3
You buried this comment
Comment below viewing threshold
Show
Regarding Metaboli, shouldn't the article point out the obvious interests that EG have with them?

I hope Steam doesn't get aquired though, and I would think Valve wouldn't want to lose control over their IP like they nearly did with HL2 and Vivendi.
hiddenranbir
24/10/09 @ 11:06
#4
0
You buried this comment
Comment below viewing threshold
Show
Not all acquisition deals have companies losing their IP. CD Projekt still have control of Witcher.
LilithsCurves
24/10/09 @ 11:17
#5
+4
You buried this comment
Comment below viewing threshold
Show
Yes the DD market is growing but when will it reach 50:50 with boxed games... In europe predictions for the DD of music suggest it will break even in 2016 (in south korea it already has surpassed). I think that has also to do with the fact that you don't have to buy a whole album just the songs you like and you don't rely on some form of online activation to play the music (i think you don't need that for the apple service). and i am not sure of that but can you copy these purchased songs as well for other devices?

Anyway, i guess it will still take quite some time for digital distribution of games to get even with the boxed sells, and even much longer to push away boxed games completely. Some people will also fancy a book, a cd, a game box on their shelf in the future, especially books. the whole thing is more about trust, imo. if you have more of a rental, live in the moment attitude then it's not such a big step to DD. If you feel more comfortable with the game around you instead of being on the server somewhere else (i mean not the actual game data but that the service must be online to play it), where you have to rely on other people and services then DD will not be yours.

Making the games playable offline and not binding them to one console (looking at you dsi) would be a step in the right direction.
Edited 2 times, most recently on 24/10/09 @ 12:40
Sharzam
24/10/09 @ 11:39
#6
+1
You buried this comment
Comment below viewing threshold
Show
I highly doubt Valve would sell to any one (althourgh most people have there price), they have often said they like there independance which is why they develop and publish there own games and the whole reason steam came about in the first place was because valve wanted a way to publish there games directly to the consumer with no middle men. As for metaboli i havnt really used it but i do like the gamestap model so if pushed with some big names behind it might do well.
Edited 1 times, most recently on 24/10/09 @ 12:39
metalangel
24/10/09 @ 13:01
#7
+6
You buried this comment
Comment below viewing threshold
Show
Not a fan of DD (and I have purchased a thing or two using it). It's a house of straw. As soon as the internet goes down/your content provider goes bust/insert other catastrophe here, you're left high and dry which doesn't happen with a physical copy. And that's before the whole pricing issue thing.
Shikasama
24/10/09 @ 13:26
#8
+6
You buried this comment
Comment below viewing threshold
Show
If Xbox Lives Games on Demand is anything like the way of the future, we may aswell all give up now.
DodgyPast
24/10/09 @ 15:02
#9
+1
You buried this comment
Comment below viewing threshold
Show
Steam does have a massive edge over other services though since it already has a community aspect.

You can easily see what games friends are playing and then join in.

Since I already have it running and gain some value from that I have avoided all the other channels, the fact that they finally broke into EA is a massive gain for them as well.
Synthesis
24/10/09 @ 15:42
#10
+13
You buried this comment
Comment below viewing threshold
Show
Even if digital distribution methods become a cheaper alternative to buying a physical product they are still going to be less value for money.

When you buy digital you are usually buying a DRM infested piece of sofware that will only work as long as the retailer allows (or lasts), is non transferable (both for borrowing and resale), has no physical manual and relies on you using your own bandwidth to download and install it.

You might be able to buy a digital download game for £29.99 when it's £39.99 in store eventually, but that £39.99 game in store can be lent to your friends, traded back to the store for more than the difference in price between the two, doesn't have to be downloaded and is generally going to work as long as you have the disk and codes. Put simply, it's your game that you bought and can pretty much do what you want with, it's a tangible product.

The digital version of the same product might have cost you less initially (in this example) but you're getting a lot less for your money and if you digital download lovers have an ounce of sense you will not let this method of distribution take over the market.

Digital versions rarely see prices drop over time and the main reason they do right now is because of the retail products having substantial price drops and the need to compete with them. Once there is little threat from the physical market the digital market has even less need to drop their prices and could even hike them should they wish.

This kind of behaviour is especially visible amongst the consoles where each manufacturer has a total monopoly over the market with only retail sector standing between the manufacturers and total control. At least on the PC the digital market currently has a fair bit of competition which helps to keep things healthy for the consumer.

There are two reasons I might buy digital right now:

#1 - The product/bundle of products is only available digitally, which generally applies to small indie type games rather than full on big releases.

#2 - The digital product is substantially cheaper than it's physical cousin to the point where it makes sense to forgo the flexibility of a physical product and all the benefits it entails in order to obtain the game cheaper.

Be careful what you wish for, a digital distribution monopoly is absolutely not in the consumers best interests.
GamesConnoisseur
24/10/09 @ 18:45
#12
0
You buried this comment
Comment below viewing threshold
Show
I suspect there are still many people who doesnt believe that DD will ever replace the physical game retails, sure it will not be as bad as the heydays of 80s games arcades going the way of dodo, due to saturation of the better gaming consoles (PS1 and PS2 the main culprits!).

Howeve, I believe the DD share and presence will increases gradually, and when its reach the tipping point, the quicker will publishers and develops will in majority wants to move lock, stock and barrel over to the DD medium as FOR them, they will see an absolute increases in their shares of profits.

That would not happen until a good few years away, but it is well known that Sony and MS are already increasing their infrastructure for this to happen, PSPGo and X360 games on Marketplace as an example. As in that route both platform holders and Publishers get a better share per unit sold.

Simple maths drive the market, so the economy is unquestionable there to motiviate the creaters and publishers away from the brick and mortar route, the only thing slowing them down is of course the consumers demand.

We do have a great say, but I still believe the tendency is slowly going to give a greater share to DD over the period of time. I put my hand up and say that in each successive year to now, had see me spending more and more on the online contents. So times that to the average gamers?

Seem to me that the books going to be the last medium to go digitial, but even then I got Dan Brown's latest on my iPhone!!!
George Roper
24/10/09 @ 19:08
#13
+13
You buried this comment
Comment below viewing threshold
Show
DD will fuck consumers over, big time. For years now, we've been told that games are expensive because of boxes, manuals, retail distribution, etc, etc, etc, yet here we are with DD and with all that shit cut out of the mix we're being charged MORE.

Fuck them.
Bitkari
24/10/09 @ 19:15
#14
+4
You buried this comment
Comment below viewing threshold
Show
For the love of god, please don't sell-off Steam.
YourMessageHere
24/10/09 @ 20:57
#15
+1
You buried this comment
Comment below viewing threshold
Show
I'm highly alarmed by the prospect of some cockend with "PROFIT" tattooed inside his eyelids taking over Valve, because I like Steam very much on the whole. Very much hope that's not going to happen, or if it does, they realise that Steam is popular and gets custom precisely because it's not run as something that's obviously meant to screw everyone over in the name of a fast buck (I mean, yes, they do silly things now and again but generally they understand that pleasing customers means you keep them in the long term), and thus don't change it.

The reason why I have no qualms about Steam is that what you buy isn't a download but a right to download, so you can get it as many times as you like; if my PC suddenly dies, and it has more than once, I can simply rebuild and redownload. Anything that doesn't work like that, where you pay for that specific download and nothing else, and if your HDD dies you have to buy it again, I will never buy. If my shelves break, I don't have to buy anew all the DVDs that were on there. For this reason I don't buy music other than on CD, thankyou very much iChoonze, and I find the idea of film downloads even more questionable. Add to this the utterly crap usage experience that ebooks offer compared to paper books and I don't see any reason why I would ever buy one.
electrolite
25/10/09 @ 00:47
#16
0
You buried this comment
Comment below viewing threshold
Show
DD will only ever replace retail if either: -

A) They drop the prices and undercut retail

B) Gamers are as monumentally stupid as some of the comments threads on this site suggests.


This is a bizarre article, by the way, as it seems to entirely discount the high street. Given that people get pleasure from going out shopping and buying stuff this is absolutely inexplicable
Tyronne
25/10/09 @ 06:16
#17
+1
You buried this comment
Comment below viewing threshold
Show
Truth be told , I want to see LOADS of digital distributors of games on the net in the near future, I want to see competition for custom from all the various sources otherwise we could end up with a very uneven playing field with little if no competition at all.

And then watch the prices sky rocket.

UncleLou
25/10/09 @ 06:23
#18
+2
You buried this comment
Comment below viewing threshold
Show
DD will only ever replace retail if either: -

A) They drop the prices and undercut retail

B) Gamers are as monumentally stupid as some of the comments threads on this site suggests.


Nothing to do with "stupidity". When I can, I buy DD these days. No more boxes that need space, access to my games from anywhere and anytime, no need to keep a disc in the drive, and I frankly wouldn't really care should it ever happen that one of the DD services of which I bought games goes bust. I buy and play games to have fun at the moment, not to build a collection. With all the craptastic collector's tat editions that often seem to be easier to get hold of than a normal DVD case these days, I am even more pushed to DD.

Then again, I don't live in the UK where retail prices seem to be half of what you pay for digital distribution, so unless I import directly from the UK, the retail/dd prixes are usually pretty much identical.

Wouldn't want books in electronic form as I'd miss the haptics (and nothing beats a paperback when it comes to ease of use - certainly not any electronic device) but I wouldn't be narrow-minded enough to call people who disagree "monumentally stupid".
Edited 1 times, most recently on 25/10/09 @ 06:23
justanotherdave
25/10/09 @ 08:01
#19
0
You buried this comment
Comment below viewing threshold
Show
I can't see downloads taking off until we have a decent broadband speed in the UK, My exchange can handle 2mb/s & this just isn't fast enough to download a 10GB game. The article mentions movies & music downloads & also that music is way ahead of movies, the reason for this is speed, a music track used to take 10 mintues to download on dial up & now takes 10 seconds, its easy, quick & so popular. Before game downloads, or in a lot of cases movies as well really start to rival optical media we're going to have to see speeds of at least 100mb/s avaliable to the vast majority of households in the UK. Imo this isn't going to happen for at least 5 - 10 years.
Gastrian
25/10/09 @ 10:49
#20
+2
You buried this comment
Comment below viewing threshold
Show
@justanotherdave

You are also forgetting that pretty much every British IP imposes data caps, for some of them its as low as 10GB a month and after that you are either paying extra or you are getting dial-up speeds. Others are more flexible like Virgin who'll slow your upload stream if your downloading is "excessive" which is a little over 10 gig a day and even then the penalty only requires you to stop downloading for a day or so.
bad09
25/10/09 @ 14:35
#21
+2
You buried this comment
Comment below viewing threshold
Show
I started as a hater of DD. However now I rent all the console stuff online I rarely visit a games store these days and DD is my only way I buy any PC games now simply because I no longer need cracks to play em without discs.

Problem there is I avoid new PC games because it's never cheaper than retail for pricing. As much as I am becoming a big fan of Steam it needs more competition. Let Play, amazon etc. sell games via DD and the price might come down a bit. I would spend more on Steam then instead of watching whats cheap each weekend!

Speaking of which someone stick Shift on a deal PLEASE! :)
EverAfter
25/10/09 @ 15:07
#22
-3
You buried this comment
Comment below viewing threshold
Show
No one needs hindsight to see that this article has the timescale off by 10 years or more.

Entire article on DD but nothing about the PSP Go, almost certainly because its abject failure makes a mockery of the articles core premise that customers see games as digital items rather than physical items.

No reference to digital pricing models being on par with RRP apart from occasional special offers?

No mention of the fact that large parts of the UK, and the world, have no broadband, let alone fast broadband. The idea that the current broadband pricing can continue, and service these parts, and increase in speed, is laughable and naive. Want better or more access? Pay up.

No mention of the fact that one of the current most popular console makers, Nintendo, has barely embraced online gaming, let alone any kind of meaningful retail game download service (retro and 100mb games is not a standin for a full retail game download). Not to mention the storage issue on the Wii and old 360 models.

No mention that Amazon's MP3 service is so cheap because you get ONE download of the tracks. Delete them, lose them, and tough luck you have to buy again! Itunes at least gives you the chance to get them again, not so with Amazon.

Digital distribution kind of works on the PC, but only because in my opinion the PC lost a ton of gamers and consumers to the consoles, leaving behind a hardcore who do have the knowhow, and enthusiasm, for that model. Ask most Steam users what they have bought at full price and, CSS and Half Life 2 aside, probably not much.

Say Gamestop bought Steam, somehow, what actual right do any users have to access those games they own? Gamestop could give notice the service was shutting down, and you're all scewed, then it relaunches at GameSteam or something, and you have no games. And Gamestop has all your details to spam the hell out of you.

And lastly, again with reference to the PSPgo; The machine failed because retail did nothing to push it. Digital downloads do not sell consoles at launch. Websites dont, to all but a few, retail does.

In short a rose tinted article missing key points and conveniently ignoring exampls which torpedo the ideas it has....
UncleLou
25/10/09 @ 16:16
#23
0
You buried this comment
Comment below viewing threshold
Show
What a strangely angry post.

I really think the PSP Go is the worst possible example to try and explain the "failure" of DD one could find.

Digital distribution kind of works on the PC, but only because in my opinion the PC lost a ton of gamers and consumers to the consoles, leaving behind a hardcore who do have the knowhow, and enthusiasm, for that model

And yet one of the most successful PC devs/publishers is TopCap, who sells extremely casual games mostly via digital distribution. And the Appstore recently celebrated one billion (!) downloads. and iTunes and the other services are constantly growing. Digital distribution has nothing to do with "hardcore" - in fact, the opposite seems to be true. A certain "hardcore" audience insists on physical media (and there's nothing wrong with that), while the "casual" public has embraced it and uses digital distribution in all areas at an ever growing rate.

No one needs hindsight to see that this article has the timescale off by 10 years or more.

Which timescale do you mean exactly?
Edited 1 times, most recently on 25/10/09 @ 16:17
Sparkplug
25/10/09 @ 19:17
#24
+1
You buried this comment
Comment below viewing threshold
Show
DD is the way forward, for the devs. No more boxes, no more CD/DVD/BR, no more manuals, no more inlays and most importantly...

No second hand market!

Once it's the norm they will charge the same amount as what we are paying now, so they will make even more money for less effort.

Personally I prefer my games in a box. Got all the MGS games factory sealed. Won't be saying that in 10 years time when they have killed off the shops.
man.the.king
25/10/09 @ 19:41
#25
+2
You buried this comment
Comment below viewing threshold
Show
@Ryuken

"If there is one thing that brick & mortar shops should do to stop the slow but steady trend of losing some market share to online businesses then it's being more competitive in pricing compared to the online shipping sites and dropping the pre-order deals while at the same time trying to convince publishers to make standard game box contents more worthwhile. "

Agreed, but brick-and-mortar retailers have lots of other overheads that digital retailers and digital distribution companies don't, and digital retailers/distributors could probably easily match these price drops , e.g. To compete with GameStop's big pre-order draws for MW2 in the US, Amazon is offering a $ 20 credit to any purchases of MW2. I had pre-ordered MW2 Hardened Ed (PS3) from Amazon.com and a few days ago, I got an email from Amazon that 20 bucks would be credited back when the game was shipped. I think it's much easier for digital retailers to compete with price drops than brick-and-mortar stores. So, in my opinion, what b-and-m stores should be doing is to try and offer more value for the same product than offered by digital retailers/distributors, e.g. in the form of maybe vouchers for free DLCs, game guides, or something that could swing things in their favor.
Smuggo
25/10/09 @ 21:07
#26
+2
You buried this comment
Comment below viewing threshold
Show
Until they sort out the pricing issue, digital distribution remains unattractive.

For example, Steam offer Crysis for £19.99, but you can buy the physical disc of it for £9.99. There are plenty of other examples like this, and even new games are generally more expensive than I can buy them from Play or Amazon.
RESIDENT_nEVILe
26/10/09 @ 02:58
#27
+1
You buried this comment
Comment below viewing threshold
Show
I AM SCARED OF CHANGE!!!

HOLD ME

/serious
wonton
26/10/09 @ 03:18
#28
0
You buried this comment
Comment below viewing threshold
Show
"For example, Steam offer Crysis for £19.99, but you can buy the physical disc of it for £9.99. There are plenty of other examples like this, and even new games are generally more expensive than I can buy them from Play or Amazon. "

Thats because the publisher can enfore prices online but not in retail.
Bennicus
26/10/09 @ 08:51
#29
0
You buried this comment
Comment below viewing threshold
Show
It's also because if they started selling digital copies much cheaper than phyical copies, a lot of retail stores are going to ask why they should waste their very limited shelf space on a game that can be bought half price elsewhere (a price they can't possibly match).
thesombrerokid
26/10/09 @ 12:51
#30
0
You buried this comment
Comment below viewing threshold
Show
valve are a privately owned company, they'd have to WANT to sell stuff, the only logical reason to sell assets is because either they're going to depreciate or you're in need of short term liquid assets, neither are true of valve, the only way valve will separate from steam is by force from a regulator, there isn't such a regulator anywhere in the world, governments are so far behind the curve they aren't even aware of the digital shift never mind the problems it's caused, such a regulator wont exist for many years.

also metaboli is a non entity in the digital distribution game, it's links with the eurogamer network are well known and it's clear rob knows that they're getting bought by gamestop but this is an insignificant event given the service is no where near the standard of it's competitors, increasingly there are only 2 potential players in the digital distribution game as it transfers to a service model steam and far behind, impulse, both are privately owned and not up for acquisition.
bad09
26/10/09 @ 15:17
#31
0
You buried this comment
Comment below viewing threshold
Show
Hold on there thesombrerokid, Metaboli is a pretty sweet service IMO and unlike Steam you can also you can use a (admittedly sometimes painful to get working) rental service.

Personally I think PC gamers are mad not to at least try Metaboli's rental service let alone the download to own stuff. Calling it a "non entity" is a little harsh IMO and it's actually a shame more publishers are on board TBH.

Comments: 1-31 of 31 in total

Want to comment on this article? Log in, or register!

X View gallery