Running IE7 in windows 7 - possible?

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  • RyanDS 17 Dec 2012 15:52:58 9,050 posts
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    Possibly a question for Dirtbox this one.

    I've just rolled out a new online portal at work, and am having one of my clients on the phone saying that they can't access the site. For some reason it is just refusing to accept the email address as the account name. I know the account etc exists as I have tested it myself repeatedly and am struggling to track down why this guy is having issues.

    Eventually I get to the point where I asked about browser etc and he states he is using IE7.

    Now I want to test this issue myself to see if I can replicate. But I can't see how. I have IE 8, 9, Chrome and Firefox installed on my system for testing, but it appears Win 7 can't do IE 7. In which case is there any option for me apart from setting up a new XP machine and tracking down an old copy of IE7?

    And yes, I know the correct response should be "tell him to upgrade to IE8" but I at least want to test the error myself to see if it is a IE7 issue, and I don't really want to be dictating software requirement to my clients if possible.

    Cheers guys.
  • Sponz 17 Dec 2012 15:56:55 619 posts
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    XP mode for Win 7. This will let you run a virtual XP install inside your 7 install.


    http://www.microsoft.com/windows/virtual-pc/download.aspx

    Edited by Sponz at 15:57:20 17-12-2012
  • nickthegun 17 Dec 2012 15:57:56 58,782 posts
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    They use this at work

    http://www.softpedia.com/get/Internet/Browsers/IETester.shtml

    The general consensus seems to be 'not perfect but its free'.

    ---------------------------------------------------------
    He totally called it

  • AcidSnake 17 Dec 2012 15:59:19 7,213 posts
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    IE8 can simulate IE7...It's in the developer options...

    AcidSnake - He can't see your sig, avatar, images or vids and talks about himself in the third person because he's proper old-skool...UID 24017

  • RyanDS 17 Dec 2012 16:04:06 9,050 posts
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    Actually ignore me sorry.

    Turns out he had Win 7, not IE 7.
  • christourlord 17 Dec 2012 16:04:41 2,498 posts
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    lol
  • RyanDS 17 Dec 2012 16:04:46 9,050 posts
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    I remember now why I hate tech support so much.
  • RyanDS 17 Dec 2012 16:06:32 9,050 posts
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    Oh, I've had 5 calls today where peoples accounts are not working. Every single one, EVERY FUCKING ONE, suddenly starts working when they copy and paste the details from the email into their account instead of typing it themselves.
  • christourlord 17 Dec 2012 16:07:20 2,498 posts
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    nickthegun wrote:
    They use this at work

    http://www.softpedia.com/get/Internet/Browsers/IETester.shtml

    The general consensus seems to be 'not perfect but its free'.
    So they use sub-par tools for a paid job because it's free?
  • nickthegun 17 Dec 2012 16:07:22 58,782 posts
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    So whats the question now youve had time to really think about it?

    ---------------------------------------------------------
    He totally called it

  • skuzzbag 17 Dec 2012 16:09:13 5,635 posts
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    I would download vmware player and install XP on it, then install IE7 that way you get a proper XP installation to test.

    If you have full VMware workstation (about 170) then you can run as many different hardware/os configurations as you want to test.

    For testing software on varying platforms it's priceless as you can do things like save the virtual computer state - install a patch to see if it buggers anything up for your users. If it does you can go back to the previous state.
  • sport 17 Dec 2012 16:10:24 12,503 posts
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    Excuse me sir, I am calling from United Security Company, it looks like your computer is infected.
  • skuzzbag 17 Dec 2012 16:10:27 5,635 posts
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    RyanDS wrote:
    Oh, I've had 5 calls today where peoples accounts are not working. Every single one, EVERY FUCKING ONE, suddenly starts working when they copy and paste the details from the email into their account instead of typing it themselves.
    Of course your asking for help but only providing about 25% of the information ;)
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