|Anyone used them before? All seems to look legit but they're so much cheaper than elsewhere on some things (60D body I was looking at is £585 there, vs £750 on Amazon, Wex and more everywhere else) that it's raising alarm bells.|
I've used them for a lens and some bits and bobs. It's legit, but be aware that you can get stung hard for import tax, which will massively reduce your savings.
Thanks for that. I hadn't even realised they were based abroad. HK it seems. It says they charge a fee that covers all tax, and this guarantees it to your door with no problems, is that even possible?
I don't really know. I haven't used them for a few years now. I just know I got hammered for tax. I still saved money, but it wasn't the colossal saving I originally hoped for.
Fair enough. It does all sound too good to be true. Their FAQ:
For most overseas delivery addresses, we apply an Import Handling surcharge for handling the importation of the order into your country of delivery. As importing products from overseas can be a hassle for most of our international customers, we choose to handle this process on your behalf by adding a surcharge to your order total. The purpose of this charge is to simplify the process of buying internationally and make budgeting easier for your purchases.
Once you have paid the Import Handling Fee, we will handle all the following costs should they occur during customs clearance:
Any Import Tax and/or Duty in your country
Any courier's Free Domicile handling charge (Duties and Tax Forwarding Surcharge)
Any Local Customs clearance fee
The fee also covers our administrative costs. The final total is all you have to pay to have the order delivered to your door without delay. Please note that you are the importer of the order, and it is your responsibility to check with your local Customs regarding matters of import restrictions/prohibited goods.
Note: We calculate Import Handling based on many factors, such as the base price of the order, the shipping costs, couriers' rates and country of delivery.
Then on the Checkout page it says Free 3-6 day delivery to UK, and under that says No
Import Tax/Duty to Pay:
Any import tax/duty charged will
be billed directly us.
It could be that they've worked out a better way of doing it since I've ordered from them. Rest assured they are legit and I know a lot of photography people use them, so you can probably take whatever they say at face value.
billythekid 11,403 posts
Seen 4 hours ago
Registered 9 years ago
I don't think you'll get a manufacturers warranty with anything though as the products are not meant for the uk market.
Digitalrev provide the warranty, you can get a repair quote, they'll review it and send you the money. Or you can send it back to them.
I think that's how it works anyway. I was going to buy a D7000 from them but I just decided to save a little longer and have the peace of mind.
Cool, thanks for the advice all. Thinking of going 60D so will probably use them. I guess it is a risk re the warranty, but with a close to £200 saving on a £750 body it's probably worth taking it, especially if I can return it to them. After all, if I was spending £580 and was offered an additional warranty beyond a standard RTB for £170 I wouldn't dream of taking it.