"Oh no, what's Bobby said now?"
The Kotick conundrum.
The headline, I'm told, became an all-too-regular mantra for Activision's beleaguered communications team long ago.
Surely, you might wonder, the people charged with maintaining the public image of a giant global business would have tried one way or another to get him to put a sock in it before more feet found their way into the big mouth of Bobby Kotick.
That said, while the odd gaffe might cause a temporary headache for the PR department, the Activision Blizzard CEO's reputation as a bit of a loose cannon has over the years generally been cause for the occasional rolling of eyes rather than heads.
This is, after all, the man who in 1991 picked up an ailing company riddled with $30m of debt, and steered it through a remarkable transformation to become the world's biggest third-party games publisher, along the way producing some of the biggest and best-loved brands in entertainment. Few people in business will ever match that.
But the aggressive, attacking tone of more recent remarks betrays an odd petulance that has surprised even those paid to douse the flames every time a B-bomb explodes in Activision's face.
The latest controversy comes by way of an interview with Edge magazine, in which EA, the creators of Call of Duty, and development darling Tim Schafer all receive a verbal volley from the Bobby-gun.
Viewed in isolation, are his comments - hitting back atSchafer's public insult, saying he feels "betrayed" by former employees, and criticising EA's business model - so unreasonable?
Hardly. He likely never did meet Schafer; EA vs. Activision is a long-boring clash of cultures and tit-for-tat willy-waving; and, as I'll come to, there are two sides to the Infinity Ward story.
But understood in the context of the events of this year in particular, they are not, to say the least, going to help.
The headline to the other big gaming interview Kotick agreed to over the summer, with Kotaku, captures the state of play: "A delightful chat with the most hated man in videogames".
You can see why, under the circumstances, the PR department thought it would be a good idea to place a couple of articles to 'set the record straight' and 'show the real Bobby'.
Unfortunately, as well as someone who clearly isn't the game-ignorant, consumer-loathing suit of caricature, he also likes to bitch about the competition. And, whatever one thinks of the press, it's obvious which bits are going to make the news.
So as the media soap opera rolls on, the interesting question has become not what he's said, but why?
Activision sources I've spoken to this past week acknowledge that Kotick has for some time been stung by the assumption that he has no interest in the medium that has made him his considerable fortune.
But that doesn't explain the scarcely believable decision to respond to an off-the-cuff insult (Schafer's "total prick" comment) with the straight-faced official release: "Bobby has always been passionate about games and loves the videogame industry."
Such a bewilderingly unnecessary action serves only to makes Kotick look vulnerable. And in a billions-of-dollars business, you can bank on any sign of weakness to be exploited by the competition.
Which is exactly what EA did through PR boss Jeff Brown's withering retort to Kotick's latest criticisms.
"His company is based on three game franchises - one is a fantastic persistent world he had nothing to do with; one is in steep decline; and the third is in the process of being destroyed by Kotick's own hubris." Ouch.
You don't need to be an Activision Blizzard shareholder to know which games he was referring to. But it's the final comment that will hurt the most - and EA knows it.
Kotick's Achilles' heel is the subject he has been most vilified for, and feels most painfully misrepresented over: Infinity Ward.
As one senior source put it to me: "Bobby was always a loose canon in respect of keeping secrets, revealing stuff in analyst calls that just wasn't ready to be announced. He's used to saying things without consulting the rest of the organisation."
But the build-up to and fallout from his sacking of Infinity Ward's Jason West and Vince Zampella was another matter.
"Bobby was very cut up about Infinity Ward - it's a two-sided story," says the insider. "Activision in the end acted too quickly, but equally Infinity Ward had behaved so extremely and inappropriately, what did they expect?"
The source claims Infinity Ward's bosses had for some time been "nasty" towards the "Activision machine", refusing to work with certain staff while becoming increasingly "diva-like" in their demands.
The success of Call of Duty, it is alleged, "went to their heads so they started treating the publisher like s*** and doing things that were inappropriate". In other words: "If they didn't like you, you were moved off [their titles]".
The friction is said to stem back to a disagreement over the direction of the Call of Duty brand after the second instalment. Activision wanted to turn it into an annual franchise and IW refused to play ball - with Treyarch enlisted to plug the gap.
It's believed the pair could have quit after the original Modern Warfare, only staying after they got "everything they wanted".
But by the time of Modern Warfare 2's release, this tension had grown into a full-blown - and ultimately unresolvable - power-struggle over the $3bn COD brand, which paved the way for the studio bosses' dramatic sacking.
Kotick sees this as a betrayal because he took a risk and backed the duo following the release of Medal of Honor: Allied Assault in 2002. Zampella and West wanted out of their relationship with EA and Activision offered them sanctuary, funding the project that became Call of Duty.
None of which is to absolve Activision of blame in the matter: rather to suggest the blame most likely lies on both sides.
Critics of Zampella and West now see them exploiting the (well-earned, in fairness) power they have accrued as game makers to play Activision and EA off each other and secure a new deal with their old publisher on their own terms.
Which gives EA the easiest of retorts every time Kotick calls into question its relationship with developers - hence Brown's statement. In essence: "Good luck with Modern Warfare 3, mate (LOL!!!)". (The schadenfreude is of course tinged with EA's still-raw recollection of its own hard-to-shake 'Evil Empire' reputation.)
As chief executive of a huge enterprise, his responsibility to shareholders will by definition put him at odds with gamers. But to suggest Kotick is not therefore passionate about the games industry seems to me wrong-headed and unfair.
The real problem is, as Sony president Howard Stringer nailed it: "He likes to make a lot of noise".
As the longest-serving CEO of a leading publisher, Bobby Kotick is also one of the most successful individuals in gaming.
But the one lesson he has apparently still to learn is that you can make all the noise you want, but the best way to silence critics is to keep on making great, successful games.
And with the future of previous safe bets like Guitar Hero and Call of Duty by no means certain, there ought to be plenty to keep him occupied.
You may also like...
-
Dragon's Dogma Review 8
-
Retrospective: P.N.03 36
-
Game of the Week: Diablo 3 151
-
Digital Foundry vs. Starhawk 26
-
Would an Apple TV kill the console business? 200
-
The Making of The Witcher 2 70
-
App of the Day: Ski Safari 2
-
Max Payne 3 Review 213
-
App of the Day: Pandemic 2.5 15
-
Torchlight 2 Preview: The Devil's Work 41
-
From panties to shorties: why the young anime girls of Tera were censored 163
-
Diablo 3 Whimsyshire Secret Level found 30
-
Epic unveils Unreal Engine 4 with stunning in-game screens 168
-
Always Online: What Diablo 3's Battle.net Does Wrong 134
-
Mario Tennis Open Review 36
Comments (74) Latest comment 2 years ago
Comments for this article are now closed, but please feel free to continue chatting on the forum!
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Before that? He made the comments about selling CG Cut-scenes as a movie, separately from the game. But wait a second! Wasnt TGS on that week? Where Activision did not have a presence? Sure was a handy way to keep Activision in the news that week, and you know that Starcraft II was just after being released a week or two back, yeah?
He's just obscenely good at the PR Game and knows to get maximum publicity by using his own reputation. He is the Michael O' Leary (Ryanair CEO/Complete and utter git) of video games. He has the same habbit of putting his foot in it as O' Leary does but it keeps them, and more importantly, the company in the news. Stealth marketing.
Comment below viewing threshold Show
Comment below viewing threshold Show
What will he say next?
does anyone give a fuck?
Comment below viewing threshold Show
Comment below viewing threshold Show
Still, he's got a game to plug & EG need to keep us entertained.
I also think if Teyarch (can't be bothered to check spelling) do MW3, it'll be better than 2.
Comment below viewing threshold Show
Comment below viewing threshold Show
He talks in maths
He buzzes like a fridge
He's like a detuned radio"
Comment below viewing threshold Show
How's about a little creativity and originality? No? Does anyone at Activision even understand these words?
Euurgh, I'm sick of even thinking about this shit anymore.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Unfortunately, he knows the Market. Yearly releases are ways for him to sell the same content, over and over again, with only a few superficial changes. Look at the Fifa games - they've been doing it for years now, and are a fine example of how to milk your target base; the gamers out there who, frankly, don't care who said what, so long as they get a new game.
So, like I said, I like the article. It's a shame the context is about mismanagement and his seemingly intentional path to becoming the most "hated" person in gaming. Won't even scratch Activisions profit margins though.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Oh come on. I'm glad to see an article that's at least ATTEMPTING to give a more rounded approach to Donkey Kotick, but to suggest you can mitigate his braying and, more so, the two-dimensional actions of his company (for which he, by definition, must be held responsible) by saying he's responsible to shareholders is just garbage. I get annoyed by certain aspects of what Nintendo, Microsoft, most certainly Sony do and so on (as software developers / publishers) but no one has managed the strike after strike after strike that Kotick has in recent years. EA finally lost their evil empire tag after modelling themselves on Ubisoft, a company which (at the time) had annual franchises as well as new IP on a scheduled basis. This model lead to love and respect from gamers for Ubisoft, and I believe that it began to work for EA when Dead Space and Mirror's Edge came out.
Bobby Kotick is the modern Trip Hawkins. You CAN serve your shareholders without being a total prick about it. It's called thinking ahead, and thinking broadly. Saturating a market to kill it's interest in Guitar Hero isn't thinking at all. The dealing with Infinity Ward, however they justify it, was horrendously botched. I do not buy Activision games at all (just like I didn't buy EA for the longest time) and Bobby Kotick and his perverse corporate culture is the reason for that. Shareholders take note.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
You say the beholden to shareholder things doesn't excuse his behaviour, and cite EA as an example, but it could be suggested that the new more friendly EA aren't at the top anymore for that reason. Activision are financially number one of the independants, and its a little trite for any of us to act like Kotick doesn't know how to make money (or indeed that we could have made the GH franchise more profitable for longer).
I'm not saying any of this is good, but what we have seen consistently with independant publishers, including EA for a time, is that the one at the top oftenm has the worst public persona. Maybe that is entirely because of their actions, but I'm also inclined to believe that we simply don't like whoever is at the top (mostly the former though).
As for not liking them, I'm not sure the shareholders care. And I bet EA would swap their new friendly status for the sort of profits they used to make with barely a moment to think about it.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Bastards.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
You're just hatin on him cuz he's a good-looking guy and makes a lot of money.
Comment below viewing threshold Show
Most. Punchable. Face. EVAH.
Comment below viewing threshold Show
Comment below viewing threshold Show
Baaaaaaamuhahahahahahhahahhahhahhaaaaaahhhahahhahahhahhahhahhahahahahhaaaaaaahahhhhhhahhahhahaaaaaa!!!!!
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
The problem is I actually believe these days Kotick enjoys the evil image he has earned for himself - and one he is more than willing to play off for a few extra column inches. That, for me, is a sign that something is either not right at Activision or not right with Bobby himself and shows that something needs work within the organisation.
That said, as much as he enjoys the evil image, we gamers equally love to hate him for it - which is fine and dandy, but it comes to a point when that image ends up costing more than necessary, something Kotick has yet to learn. There are plenty of examples - EA is clearly the most readily-available comparison - where they could soften their image.
It's just hard to shake off the feeling Kotick is getting a real kick and thrill from his bad-boy image, rather than focusing on more important things...
Comment below viewing threshold Show
Btw, who is Johnny?!
Comment below viewing threshold Show
Comment below viewing threshold Show
/snikt
Comment below viewing threshold Show
I know there is a legal case on-going but we have only really heard about one side in this case.
I dunno, it seems like everyone has been "poor IW" and "bad BK (the pantomime villain)" - there has been no sense of balance.
Comment below viewing threshold Show
Erm, he has. It was in the EDGE interview that EG so liberally borrowed from for articles last week.
Basically, he says that they attempted to use company assets for personal leverage.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
LOL. +1
Comment below viewing threshold Show
Btw, who is Johnny?! "
have a look at some of the Eurogamer TV episodes. He presents them.
Comment below viewing threshold Show
EA were in decline after years of chasing short term profits and an increase in communication among their consumers via this new thing, the Internet. Corporations do not change their culture due to a flight of whimsy! Look what it took to unseat Ken Kutaragi.
I'd class Activision shares as high risk. People could lose interest in CoD without the Infinity Ward iterations, we'll have to see how IW2 fares. World of Warcraft, like any fad, could be superceded anytime. I don't predict growth for Guitar Hero.
Despite the chickenshit nature of most gamers (eg Modern Warfare 2 "boycotters" there on day one) having endless bad press and word of mouth does eventually affect your bottom line!
Comment below viewing threshold Show
....Rammstein?
Comment below viewing threshold Show
Comment below viewing threshold Show
Haha, it does indeed
I'll have to track him down, he sounds interesting and I enjoy a bit of interesting music (never been a fan of rap/hip-hop though, with the exception of Saul Williams). Currently enjoying Trent Reznors soundtrack to the Social Network movie. Brilliant.
Anyway, enough of that tangent...
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
Bobby Kotick simply removed the "YEAH!" and replaced continuous development with stripped out features resold as DLC.
EA used to be the faceless behemoth publisher that ruined anything they got their hands on, and while that hasn't changed that much, since Activision are so much worse now than EA ever was, it makes EA look good in comparison.
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
EA have been on the way back up for a couple of years now, all it took was for Call of Duty and Guitar Hero to peak. EA have very solid foundations now, and this next rise to the top spot might be their last for a long time.
Comment below viewing threshold Show
He's a film exec in the games industry. No amount of backtracking - though I can't see him even making any effort on that, he seems to pride himself on being a dick - now will change my perception of him.
Also, screw all the "I'm too mature to say anything about him" comments. Well done, you almost fooled people. People who make comments like that (sadly in the majority in the wider world) are the same people who say "that's life" when everyone gets screwed by some corp, and that's why nothing ever changes. People who whine about people like kotick aren't idiots who want a perfect world, they are just people who want a bit of fairness and consideration. Not too much to ask, they aren't doing us a favour, they give us games and we pay them.
Comment below viewing threshold Show
Comment below viewing threshold Show
Ok - what evidence is there to suggest he is passionate about delivering quality gaming? I think most people assume he's passionate about the games industry, on the basis that it's something that makes his shareholders and his board pots of money - just one reason why he's not Mr.Popular.
If he was as overtly enthusiastic about creating new IP and delivering new ideas as he is about promoting his biggest cash generators, he'd get a lot less stick.
Comment below viewing threshold Show
Am getting a bit fed up of hearing about his ramblings though.
Comment below viewing threshold Show
First off - I have to say, you're site has been surprising me lately Euro. After using it as a second or third source for reviews you've slowly worked you're way up the ladder and recently replaced IGN as my default location for game news. However, I was a bit let down at this article, it felt like you were throwing softballs - sort of the CSPAN version of Kotick news compared to the hot blooded O'Rielly I was expecting.
I have to say - I refuse to purchase a productthat Kotick is a part of. People can change and I'll can't say I won't in the future, but pending some huge reversal in practice and an open letter to the community, I think the chances of that are slim to none. What breaks my heart is the fact that blizzard was perhaps my favorite PC company and I was really looking forward to SCII, then the usual chop factory machine that is Activision got a hold of it and put it on the assembly line with the rest of the their products.
There's a difference between wanting to make money and wanting to milk your customers. Companies like valve need to make money, but they don't cut corners and go the extra mile to deliver the best product possible. Did you have to release the Orange box in that form or price? Nope, but they knew the gamers would love them for it.
What happens with Activision games are the opposite. They get chopped up, with less content, and the price is higher than the competition. $60 price points. Yearly franchise spawns. 'Premium' download content. Locking users out of content (I'm looking at you Blizzard, it took less then a month for you to change your tune on 'we'll allow users to upload maps to the store as well'). These are simply not choices that make me feel like you are doing this because you love gamers. These are choices that say you love dollar signs above everything.
So - the only power I have as a gamer, and a consumer, is just to avoid those products altogether, no matter how painful.
Comment below viewing threshold Show
Comment below viewing threshold Show
"Kotick is evil and likes to eat small children for breakfast while mastubating."
Comment below viewing threshold Show
... Literally?
Comment below viewing threshold Show
"I'd class Activision shares as high risk"
This is armchair analysis at its very best. This is what makes me say things like "its a little trite for any of us to act like Kotick doesn't know how to make money (or indeed that we could have made the GH franchise more profitable for longer)".
"having endless bad press and word of mouth does eventually affect your bottom line!"
Well no doubt, but that depends on the kind of bad press. Bobby Kotick ebing a bit of a nob isn't the kind of bad press that most gamers really care about. They aren't being asked to go to his birthday party, they are being asked to buy games. And if gamers liike a particular titles, principles will rarely stand in the way of them playing it. All of this recent "BK is a c*nt" stuff means little to anyone outside of specislist forum pages. You think the millions of gamers that queued to buy MW2 could even pick BK out in a crowd?
And you class Activision shares as high risk, but Reuters recommend you buy them. How do you figure that one?
http://uk.reuters.com/business/quotes/ov...
Comment below viewing threshold Show
That's not to say MW2 is shit, or X-factor has any less value as an entertainment product than the wire, or enter the void somehow deserves to exist more than hot tub time machine does. It's just that they are products that are designed for a mass market. Easy to consume, (relatively) low risk to produce and will capture a much larger audience.
In fact my analogy of hot tub time machine is probably wrong... maybe something like the new star trek film, would be more apt. it's not like Activision games are notoriously bad. In fact for the most part they're pretty good. I think kangarootoo summed it up best with They aren't being asked to go to his birthday party, they are being asked to buy games
[edit] besides. without mass market yearly sequels, how would we ever get to feel superior to the common man? huh?!
Comment below viewing threshold Show
Motherfuckin Zing!
hehe.
Bob got pwned right there - to use the parlance of our times.
^^
Comment below viewing threshold Show
Comment below viewing threshold Show
Comment below viewing threshold Show
It's this attitude that makes the problem, because it's wrong.
His responsibility to shareholders is to make money. In a media empire, he does that by making games people want to buy. Which is exactly what gamers want. When he's at odds with gamers, the games don't sell, and shareholders don't make money. The only "at odds" you can have is Nintendo-esque pursuit of "casual" over "hardcore" giving high selling [sometimes] sh*t games, but that's not where Acti makes it's money - as EA point out, their big cash comes from the hardcore WoW and CoD crowd.
He should be pumping the devs for better and cheaper product, getting in new talent, and pushing consumers for higher prices. All of these can legitimately make a manager unpopular. But that's not the complaint with BK.
He treats his costumers with contempt, insults the producers of his product, p*sses his core audience off, alienates talent, and in the process damages shareholder revenues. On this, everyone [except Bob] is aligned. It's not only ego, it's corporate incompetance, and if I was a shareholder, I'd want this behaviour stopped.
Comment below viewing threshold Show
I think the marketing folks at Activision love that they have an outspoken boss that pisses people off all the time.. there's no publicity like bad publicity.