Microsoft's Phil Spencer

Japan? Yes we can! Etc.

You've got to admire Microsoft's determination. Millions of dollars spent on marketing, years of work spent on promotion, and still only 12 people in Japan own an Xbox.

But all that's set to change, at least as if Phil Spencer has anything to do with it. He's the corporate vice president of Microsoft Game Studios and he delivered the keynote presentation at this year's Tokyo Game show - as you'll know if you read our live text of his speech.

Spencer announced no less than five new Xbox 360 titles from Japanese developers, including a few Kinect offerings. But will these be enough to convince Japan that Xbox 360 isn't rubbish? Can Microsoft's motion-controller compete with Move? What does the future hold for the Xbox platform? And how many times can one man say "experience" in a single interview? Read on to find out.

Eurogamer: How was the keynote for you? Were you nervous?

Phil Spencer: Of course I was nervous! From a sense of personal pride, I've been in the Xbox business since the beginning of Xbox 1 and as an American company, getting to come to TGS to host the keynote and bring 10 Japanese creators on our stage, talking about the products they're building for our platform... It wasn't always true that would have been a natural conclusion for us.

Those creators aren't just jumping on the installed base that we have, but also looking forward to the future. It was good to see the level of support.

Eurogamer: Speaking of your installed base, yesterday you pointed out that Xbox is number one in the States and number one in Europe. You didn't say what position it is in Japan...

Phil Spencer: Actually I don't know. I mean, I'd guess we're third, historically, if you take PS3, Wii and us as the set.

I'm proud of the products we shipped here. We're clearly the away team; Sony and Nintendo have a long track record of success. But we're dedicated to this market. That's why the $2.1 billion in sales for Japanese creators on our platform is also a mark of pride.

Eurogamer: You've made pushes into Japan before, and had presence at TGS before, yet Xbox never seems to have gathered enough momentum to take off here. Why is that?

Phil Spencer: Momentum builds over time. Before Xbox we had no presence, and the other two competitors were in the market, and I do think we've made strides. If we look at where we've come from from Xbox 1... I do think it's a steady momentum.

We'll continue to push. Microsoft's a big company with big ambitions, and in certain regions those ambitions will take time to come to fruition. Japan's part of our global community there and we're dedicated to this space for the long term. There's no magic tick-boom point for us.

Eurogamer: With regard to the new games you announced yesterday, how come we didn't see any gameplay?

Phil Spencer: Truthfully, we're just early. We want to show things when we actually can show, in a visually stunning way, the promise of what the game's going to be about. I don't know if a one-hour TGS keynote is the place for somebody who wants to see a gameplay prototype played out on stage.

Eurogamer: The Kinect titles on show yesterday seemed more hardcore in tone than the games you've got coming out at launch. Would you say that's an accurate appraisal?

Phil Spencer: Our focus was really on celebrating Japanese creators. There wasn't a specific, 'Hey, we're going to show a bunch of hardcore stuff,' attempt to prove a point. It turns out that the content was different than the content we had at E3, and I don't see that as a bad thing.

Kinect will be entertainment for everybody - gamers who have shown support and new people who probably look at controllers as too much friction for them.

Eurogamer: A few of the comments by readers on our live text were suggesting they're still not interested in Kinect, that they don't want to stand up to play games. What would you say to that?

Phil Spencer: I'm happy for people to be sceptical. People aren't going to buy something based on the front of the box for an ad we present, especially people who understand games. They want to play and experience. That's why we do our mobile tours and retailer events.

Scepticism, I think, is healthy. I wouldn't want someone to buy something because I say it's going to be good.

Eurogamer: Aaron Greenberg's just been quoted as saying he reckons you'll sell more Kinects at launch than you did Xbox 360s. Would you agree?

Phil Spencer: Yeah, touch wood. We're investing in this so people will know Kinect is here. Retailers are telling us from their buzz and what they hear from people walking the store asking questions that this is going to be the biggest consumer home electronics launch of this year, and they're gearing up towards that.

Given all the momentum that I see and the way we're investing, I'll bet this is the biggest platform launch ever.

Eurogamer: Counting all consoles and everything?

Phil Spencer: For the holiday, yeah, I bet it is. We have 15 launch games - few consoles have shipped with 15 launch games. They're really high quality. And there are some things we can take advantage of - the fact the 360 is a platform people know, so the technology involved in putting a game on the platform, connecting to Live - those are things that developers have become adept at.

It will be about how we execute, but we'll see. I don't want to get ahead of ourselves, but we're invested and we expect, yeah, that this will be the biggest launch we've ever seen.

Eurogamer: Three million shifted this Christmas, then?

Phil Spencer: That's what my friend Don [Mattrick] said. I think that's an ambitious number. I would expect that we could at least do that.

Eurogamer: Go on, say a bigger number. Let's up the stakes. Three million and one?

Phil Spencer: Like The Price is Right... We're in this for the long run, we're investing in this as if it's a core part of our platform. This is something that's going to transform the way people play on the 360. We think that starts this holiday and continues for evermore.

Eurogamer: You say you're confident in the potential of the launch titles for Kinect. Your very own Peter Molyneux doesn't seem quite so confident - he's been saying recently that perhaps we shouldn't judge Kinect on the first wave of titles. He seemed to be saying, don't expect amazing things...

Phil Spencer: What I would say, having been through a few platform launches, is launching is always a unique challenge for a team.

Eurogamer: Challenging is just another word for hard, isn't it?

Phil Spencer: Yes, it is difficult because figuring out the hardware while we're figuring out the operating system and trying to figure out the experiences on top... All of that does make it challenging, absolutely. Difficult.

That said, if we look historically at what happens at launches of platforms, that is when true franchises are created. I can focus on Halo as our classic example - that was a launch game on Xbox 1 and now it has its own place in gaming. It's a unique opportunity to create a franchise that lasts for an awful long time.

Eurogamer: Do you ever wish you had some kind of tranquiliser gun for Peter Molyneux so you could stop him saying these things?

Phil Spencer: No, I don't think he's wrong there. Peter is funny. We had breakfast together this morning. We did his annual review this morning.

Eurogamer: Oh? How many marks out of 10 did he get?

Phil Spencer: Oh, you know, he always wants 12 out of 10.

Eurogamer: Knowing Peter Molyneux, he probably wants 5000 out of 10.

Phil Spencer: Exactly. But he's had a good year. I've been playing Fable III and - of course I'm going to say this, so everybody can kind of go, 'Whatever, Phil,' but - it is the best Fable yet.

Eurogamer: Whatever, Phil.

Phil Spencer: But you'll play and you'll tell me. I said the same thing about Reach and I think people are telling us back that this probably is the best Halo ever.

Peter is a very important person - while we haven't announced any Kinect games from Lionhead, Peter's role as creative director in Europe and what he does to our overall creative eco system inside our organisation is very strong. So no, I don't want to tranquilise him.

Eurogamer: PlayStation Move launches today - have you pre-ordered yours?

Phil Spencer: This is going to sound like a cheeky comment, but I hadn't realised it launched today.

Eurogamer: [GASP]

Phil Spencer: I mean, I knew it was coming up. I've been focused a little bit on our Halo launch, so maybe that's why I have my blinders on, to be honest.

I did not pre-order one. I will play it, absolutely. I play most of the games on the other platforms. I want to know what people are doing. I walked the booth and saw what some of the people are doing. It looked - I'm not trying to take shots at them - it looked kind of similar to what they'd shown at E3. I didn't see a ton of new stuff.

Eurogamer: Sony's pushing 3D very hard, they seem very confident it's the future of gaming...

Phil Spencer: Yeah. They want to sell you a TV.

Eurogamer: They do, yes. Is the only reason Microsoft isn't pushing too because you don't want to sell me a TV?

Phil Spencer: We support 3D on 360, absolutely.

Eurogamer: Sure, but you don't seem to be saying it's the future of gaming. Sony is saying, yes, OK, people don't have 3D TVs now, but...

Phil Spencer: But they should, because they want you to buy one... We're about mass-market scale opportunity, and today in the home, 3D isn't there. It's just not.

When we think about a platform for content creators, where they can ship titles on our platform, and sell millions of units, and have the success they need to have for their business, 3D it just doesn't have that surface area yet in the home.

From a creative standpoint, I'm not really seeing the innovation in 3D I think we need. More stuff flinging at me from a screen... I don't know if that's creativity. The first few times it was novel, but I think we're going to want to see some kind of evolutionary step and creativity in using 3D that will really drive consumer demand.

You see that even on the silver screen - when 3D movies came out it used to spike box office sales. Now the novelty has worn off a little bit and people are saying well, what is remarkable about this?

Eurogamer: Sony might argue that people used to say that about HD - that it was too expensive, not enough people were interested in it, that it didn't make much difference... But now high definition has become the standard.

Phil Spencer: I didn't say it didn't make a difference. I believe 3D will absolutely be a core component. I'm just saying for us, as a platform company and a content creator, I want to have a larger addressable audience we can sell content to and then do things that actually move the state of the art forward.

Other than copying what other people are doing or just trying to sell you a TV, I want to see that creative movement going forward. So I'm not a non-believer in 3D; I just think it's a technology in the home which is still in an incubation phase.

Eurogamer: Kinect is £130 in the UK. Do you think that's low enough to make it an impulse buy for the casual user to pick up?

Phil Spencer: Yes.

Eurogamer: Oh right OK good answer.

Phil Spencer: As a console, we've been fairly priced relative to the competition and the value we deliver to the customer. We thought long and hard about Kinect and we want to make sure it's a long-term part of our platform, so getting the pricing right is important. We want to make sure the experience we deliver is in line with the price and we think we've done that.

Kawashima's Brain Training for Kinect will be available from launch in Japan.

Eurogamer: There's been a lot of talk about features which have been removed from Kinect as it was first shown a year or two ago, and how it is now, to bring the price down... How similar is it to the technology you originally showed?

Phil Spencer: The technology is the same. With platform evolution there's code that goes in and code that comes out and code that gets fixed and code that gets added. The important thing for us was thinking about the play sessions that we really wanted to support. For us, that was about multiple people playing in the home.

Kinect is actually very affordable, relative to maybe what some of the competitors are shipping today. If it was here in this room, you and I wouldn't need to buy two sensors to play. Four of us could play. That's the core tech we wanted to nail, and I think we have.

Eurogamer: There's been a lot of talk about how Kinect will extend the life of the platform and we're moving away from five-year console cycles. But some gamers are saying they want a new machine, not more add-ons. What would you say to them?

Phil Spencer: [Pause]

Eurogamer: Tough?

Phil Spencer: No. I think even the corest of the core understand there's some kind of price envelope you want to sit in...

Eurogamer: Price envelope? That's a new one.

Phil Spencer: Well, you know, selling a $10,000 console... If we had a $10,000 console I'll bet it would sing and dance.

Eurogamer: I bet there's at least one Eurogamer reader who would buy one.

Phil Spencer: Yeah, and that's probably how many we would sell... The whole notion of the console generation is going to blur a little bit, especially as the online service becomes such a pervasive part of the experience.

We are significantly adding to our platform this fall with Kinect - not only from a hardware standpoint but from a software standpoint. Does this extend life for the 360? Absolutely. Right now when we look at our hardware we're very comfortable with the kind of experiences we can bring to market and we think Kinect opens up a whole new opportunity.

Eurogamer: Have you started work on the next Xbox yet?

Phil Spencer: We're always thinking about what's next; that's how Kinect came about. We asked, 'What's the biggest barrier right now to us getting to the hundreds of millions our aspiration?' It turns out it wasn't the GPU, it wasn't the CPU, it was something as simple as the friction that's created by everything having to go through a controller.

Eurogamer: Let's finish with one more question about yesterday's keynote yesterday: do you really go down Akihabara looking for copies of Radiant Silvergun?

Phil Spencer: I didn't make Akihabara this time, but yeah, I'm kind of a collector. When we purchased Rare it was funny because I wasn't a Nintendo person growing up, I was more of an Atari, Commodore person. I remember trying to go find copies of GoldenEye, Perfect Dark and the old Banjos. That peaked my interest in collecting old consoles and it's a little bit of a hobby, yeah.

But I'm not sure we made the collectors happy with our announcement. I'm sure the prices on eBay took a dive.

Eurogamer: You probably just ruined those peoples' lives.

Phil Spencer: I apologise for that. I hope the gamers are happy though.

Phil Spencer is corporate vice president, Microsoft Game Studios.

Comments (35) Latest comment 2 years ago

Comments for this article are now closed, but please feel free to continue chatting on the forum!

  • 00.00.01 #1 2 years ago

    "I wouldn't want someone to buy something because I say it's going to be good. "
    .
    Ok...no buy then.
  • telboy007 #2 2 years ago

    Radiant Silvergun on XBLA, awesome. The greatest game there will ever be, in all time. Ever. I liked his comment about the TVs. I'm not so sure £130 is a great price.

    That's pretty much it.
  • JBlokeUK #3 2 years ago

    Yes Phil, M$ are taking over the world.

    This bloke is quickly becoming the biggest tool in the box...
  • El-Dev #4 2 years ago

    Ellie, those questions were brilliant!
  • Retro_ #5 2 years ago

    "It turns out it wasn't the GPU, it wasn't the CPU, it was something as simple as the friction that's created by everything having to go through a controller."

    What utter utter bollox !
  • woodnotes #6 2 years ago

    Phil seems a bit hit and miss. When he's goes away from the corporate line he seems like a straight-talking down-to-earth bloke. But then he gets back to the corporate line when he realises that he might be letting on to Microsoft that the brainwashing hasn't worked.
  • photoboy #7 2 years ago

    I'm sure the Saturn version of Radiant Silvergun will hold its price. If anything it might go up as people decide they'd like to own a physical copy of the game. For the really hardcore, you could buy the arcade cartridge that plugs into Sega's STV JAMMA motherboard. ;)
  • woodnotes #8 2 years ago

    "It turns out it wasn't the GPU, it wasn't the CPU, it was something as simple as the friction that's created by everything having to go through a controller."

    What utter utter bollox !


    Actually, I think he's got it right. It's just that Nintendo already realised this 5 years ago when they created a controller that looked like a TV remote.
  • GamesProgrammer Verified Games Team Programmer, Eutechnyx Ltd. #9 2 years ago

    Damn the 360 controller from stopping them being a 100million unit selling console, DAMN IT TO HELL!

    Stupid Friction getting in the way!
  • Chaser #10 2 years ago

    They will be blaming gravity next....
  • iwin86 #11 2 years ago

    Wow! 10.000 $ console. Sounds interesting :)

    Since when is the Xbox the no. 1 console in europe ?
  • GamesProgrammer Verified Games Team Programmer, Eutechnyx Ltd. #12 2 years ago

    @iwin86

    Its not even the number 1 selling console in America!

    Edit
    Not sure why i got voted down for this one its a clear 10 million units behind the Wii in America, its not like its even close.
    Edited by GamesProgrammer at 17/09/10 @ 13:55
  • ZizouFC #13 2 years ago

    I like him. Seems like a nice guy who's just doing his job.

    Would love to see any of you lot doing anything different if you were a bigwig within the Xbox brand.
  • Bremenacht #14 2 years ago

    That's a good interview. He didn't claim Kinept would be more popular than God, he didn't foam at the mouth (assuming EG would tell us if he did), he didn't claim Move would give you Aids and he didn't come across as someone who sucks at the teat of Bill Gates. It was a good interview.
  • rivuzu #15 2 years ago

    [skimread]Sorry, what's that? $10,000 console? Sign me up![/skimread]

    On a side note though, Ellie - you are Eurogamer. Your articles are always a joy to read. (:
    Edited by rivuzu at 17/09/10 @ 13:44
  • Negotiator #16 2 years ago

    What an amazing and down to earth man, everything he said makes perfect sense. £130 for the next leap forward for interactive gaming is a steal if you ask me, put me down for one, hell make it two.
  • Darren #17 2 years ago

    I know I shouldn't say it but Microsoft's overbearing confidence/arrogance/smugness that Kinect will be a big success just makes me want to see it fail, just so I can say "HA! You were wrong!". Horrible I know but I can't help it!

    Whatever, Kinect will have to come down significantly in price before I'll even consider buying it and at the moment the whole idea of motion-controlled gaming, even on the PS3 with Move, is totally unexciting, perhaps because I've already seen and done it all before with the Wii four years ago!
  • GreyBeard #18 2 years ago

    £130 in today's UK economic climate an "impulse" buy... Yeah, good luck with that.
  • fiery_jackass #19 2 years ago

    he was only saying what he had to, I guess. Didn't seem quite as barmy as usual for PR...

    "piqued my interest", not "peaked".

  • Skire #20 2 years ago

    #1 in both Europe and America? Was he on meth during this interview? They probably aren't even second in Europe.

    The most accurate situation would be:
    #2 America
    #3 Europe
    #3 Japan

    So much for spending millions and millions on marketing.
  • IronGiant #21 2 years ago

    Friction? Twat.
  • FogHeart #22 2 years ago

    "Kinect is actually very affordable, relative to maybe what some of the competitors are shipping today. If it was here in this room, you and I wouldn't need to buy two sensors to play. Four of us could play. That's the core tech we wanted to nail, and I think we have."

    Argh! Aware of four, but will track two! Being aware of players three and four means that when appropriate these players can step in and participate while the other two step out, which is functionally equivalent to handing controllers over! So only by the very loosest of definitions can you compare the Kinect price point to a four player setup on another console.
  • ybfelix #23 2 years ago

    I like this interview better than those given to MS PR persons in the past. Phil sounds more.. I don't know, "down"? He actually answered questions this time, shared his views. And even those spins and dodges are somewhat relevant to the questions asked, unlike Mr. Aaron Green's.
  • Odessa #24 2 years ago

    I dont know why some poster think it interests anyone if they buy something or not?

    At least write some reasons why not. And not such lame ones like: i dont like MS...

    Why are you reading such articles anyway if you dont wanna buy it????
  • RexRunti #25 2 years ago

    Just to put a bit of perspective on all the rants. £130 is expensive for an add on but I payed £180 for Rockband so ~£170 for Dance Central dosn't seem too stupid. If you don't already have an Xbox 360 (like the casuals Kinect is aimed at) it will cost you £250 which is not expensive for a console (same price as a PS3).

    When Phil Spencer was talking about being number one in the US and Europe yesterday he was clear that he was talking about last month. This explains why he didn't know what they were in Japan when asked today and guessed third.

    Voice recognition will only be available in the US, Japan, the UK and Mexico at launch so I assume Kinectimals will only be a launch titles inside these regions.

    There are "hardcore" games coming, the most exciting of which for me is Steel Batalion (which is rumored to also use the standard controller) and Project Draco. That said I personally wouldn't be too bothered if the majority of Kinect stuff stays casual as every "hardcore" game I've played on the Wii (with the exception of House of the Dead: Overkill) had me thinking "this game would work better on a proper controller".
  • Machiavellian #26 2 years ago

    I know I shouldn't say it but Microsoft's overbearing confidence/arrogance/smugness that Kinect will be a big success just makes me want to see it fail, just so I can say "HA! You were wrong!". Horrible I know but I can't help it!

    My take is why shouldn't MS be confident. It probably would be more worrying if they acted like Kinect was spotty tech and will not sell worth crap. What if they called it an experiment or something along those lines. The forums would even be worst than they are. I believe the real reason you want it to fail is because you are not convince of the technology.

    I on the other hand is convinced on the technology and would love for Kinect to be a huge success but I want MS to stay hungry. They need to solve the lag problem. They need to get the voice working solid. They need to get games in the pipeline that cover a wide range of gameplay to appeal to more diverse groups of people.

    Right now, Kinect doesn't appeal to me though it does to people within my family. Since there is more than enough traditional games coming out that appeal to me, I am in no hurry to purchase Kinect or Move. I will check out the reviews of the few games that could make me purchase Kinect like Adventure, Kinectanimals, Dance Central and YourShape. Those games appeal to different people within my family but not me but it would be worth the price of Kinect if those games turned out to be fun.
    Edited by Machiavellian at 17/09/10 @ 16:14
  • udat #27 2 years ago

    Eurogamer: Sony's pushing 3D very hard, they seem very confident it's the future of gaming...

    Phil Spencer: Yeah. They want to sell you a TV.

    This might be the most insightful thing I've ever heard any of these PR guys say.
  • telboy007 #28 2 years ago

    What he says about the next round of consoles is interesting though, he is basically saying if they knocked something up now with the latest gubbins it would be flipping expensive. Didn't stop sony releasing the PS3 at its original scary price point. Hell the PS and Saturn were mentally priced.

    There is always appetite for over priced gadgets, if not why would iPhones, iPads & iPods sell so well?
  • JetSetWilly #29 2 years ago

    Phil Spencer: We're always thinking about what's next; that's how Kinect came about. We asked, 'What's the biggest barrier right now to us getting to the hundreds of millions our aspiration?' It turns out it wasn't the GPU, it wasn't the CPU, it was something as simple as the friction that's created by everything having to go through a controller.

    Someone's been reading a lot of Iwata Asks.
  • davisorle #30 2 years ago

    Post deleted at 15:13:13 09-05-2012
  • lockload #31 2 years ago

    90% trolling questions, about right for eurogamer
  • Stuz359 #32 2 years ago

    Are they still not counting Nintendo as a competitor then?
  • davisorle #33 2 years ago

    Post deleted at 20:44:35 16-04-2012
  • GamesConnoisseur #34 2 years ago

    I splashed out on Move, realized that whole thing including charger aren't that much difference to Kinect! However I also believed Move to be on a better strategy and more likely to get better range of games.

    That was before I found out about the pointer issues and constant needs for , which now tweaked my high expectations, still a canny kit but don't go thinking that Kinect haven't a chance in hell.

    Both should do well hopefully and forces Nintendo to be more competitive in next gen.

  • RodHull #35 2 years ago

    Microsoft will never be number one in Japan for the simple fact that it's a non-Japanese company.