EA Sports' Peter Moore

"People are paying $10 and enjoying Online Pass."

FIFA's a pretty big deal, which makes EA Sports president Peter Moore one of the most important executives in the industry. But it's easy to forget that the ex-Microsoft and Dreamcast man has more on his plate than virtual footie.

He's got golf, Madden, MMA, and that emerging market, fitness, to worry about. Here, in an interview with Eurogamer, we quiz the Liverpudlian on everything from Tiger Woods' private life to the controversial Online Pass.

Eurogamer: You've been successful with FIFA following the investment in a new engine a few years ago. How long before you have to create a new engine and start again?

Peter Moore: It's more of a question for [FIFA lead producer Dave] Rutter. For me, this has been a great year of polish. That's the advantage of going in early with a new engine. We're now maybe in the fifth year of this new engine. It's no longer new, I guess. He would be a better one to ask that question of. But I think he's going to tell you that for the course of the future there are certainly no complaints from the community of what this engine can do.

Eurogamer: Is it a case of if it 'aint broke, why fix it?

Peter Moore: Yeah. A 91-rated game, we'd be loath to throw that engine away and start all over again. Once you do there's a ramp time for the team to get used to a new engine. It probably doesn't seem like a good use of resources in mid-cycle, if that's where we are for this generation.

Eurogamer: Do you really believe we're mid-cycle?

Peter Moore: If you look at the history of the pricing, we're in mid-cycle. Chronologically, this is the last few years of previous cycles, but when you look at pricing, we're mid-cycle.

Over the years, $199 and below has been where 75 to 80 per cent of business is done. With the exception of 360 and the Wii, PlayStation 3, which seems to have a lot of momentum, is not even close to that. So we're still to reach a price point across all three consoles where historically 75 to 80 per cent of business is done. Yeah, I think we're in mid cycle.

Eurogamer: So you don't expect to see the next round of consoles for a while yet?

Peter Moore: No. Particularly when you've got things like Move and Kinect, these are tantamount to new platform launches for both Sony and Microsoft respectively. I don't think they are going to be investing in new hardware 12 months, 24 months, 36 months after investing I'm sure a considerable amount of money in getting both of these platforms out.

I'm sure if you ask them is this a tactic and a strategy to extend the current lifecycle, they'll say absolutely. You add Kinect to the average price of an Xbox 360, you're back up to that $400 again. That's not the end of the cycle. We're nowhere near mass-market pricing. Maybe with the Wii - and you've seen a little bit of a downturn in that business. But they've sold a considerable amount of consoles.

Eurogamer: Do you expect Nintendo to bite first, then?

Peter Moore: I don't know. It can be, having been in this business, a little bit of a game of who blinks.

Eurogamer: You've been there before, of course.

Peter Moore: Yes I have. If a company feels they're losing momentum, you've exhausted the consumer base that is willing to pay that price point, and then you look at other tangibles and variables like what big first-party launches we've got coming out, where are we investing in third-parties, and then you make a hard call. It's a very difficult call for the companies because it's a lot of revenue that disappears. It comes right off the bottom line.

But at the same time, from the perspective of the platform holder, you can't afford to lose momentum in the marketplace, so you have to make that tough call. History has told us that comes when the companies involved think they're starting to exhaust the amount of consumers that will pay for a piece of hardware at that price point.

Eurogamer: Is Kinect too expensive?

Peter Moore: We're about to find out. Microsoft is obviously incredibly bullish. But I hear in the UK in particular the pre-orders are strong. The entire industry, ourselves included, are looking forward to a strong launch from both them and Sony. But the consumer is in the driving seat on this one so we'll wait and see.

Eurogamer: When we ran the story saying Kinect will cost £130 in the UK, there were quite a few negative comments from gamers saying it was too expensive. I wonder, though, how casual gamers will feel about the price.

Peter Moore: You could argue that they're even less likely to pay that kind of money - the more casual people just don't see the benefit. Like I said, we're about to find out. We're only a couple of months away from launch. So from the point of view of the consumer, they're going to determine whether it's too expensive or not.

Eurogamer: Are you happy with the commercial success of the last Tiger Woods game?

Peter Moore: Commercially, the numbers speak for themselves. It's not where we'd want to be on a year on year basis. It's been disappointing, in particular on the Wii. There's no hiding, because the results are there. The Wii has been a disappointment.

It was a difficult year because we had the Wii MotionPlus bundle the previous year. That was a tremendous platform for us to sell on. We had strong advertising, strong support from Nintendo, both Nintendo of Europe and Nintendo of America. Consequently we always knew [this] was going to be a difficult year.

I will say this: we're continuing to focus on the Ryder Cup being a boost for us, and then Tiger on Move becomes a good opportunity for us to get on a new platform launch. You're going to see Tiger well represented as part of the Move launch from our point of view.

Remember, Andrew Wilson from my team was on stage at the Sony press conference at E3. They chose that as the game they thought showed off Move best. We'll get a boost this September. Ryder Cup is in October. We have the Ryder Cup licence. We have online teamplay built into the game, but Ryder Cup hasn't started yet. Whenever it's in Europe it's a big boost for us because it's a popular tournament over here.

So, it's a little early, but the early numbers are disappointing.

Eurogamer: What about from a quality perspective?

Peter Moore: When you look at Metacritic we're down a point or two, but I don't think there's been a drastic drop. Anything over 80... Particularly something like golf where there are no monster changes, there are no player trades, no new uniforms. We've built upon feature upon feature upon feature.

The other thing we've done, which people forget, is launch Tiger Woods Online. So while we're looking for console business and saying, boy, I wish we'd sold more, we've stretched our reach into other areas. Tiger Woods Online is a long play into bringing in new golf consumers in a different way. And that of course is not recorded from a sales perspective.

So yes, disappointed with the early going. It's a long road. Tiger as a game always has a long tail. We've got some heat coming up with the launch of Move, the Ryder Cup in October, and then Christmas is always strong for golf. Probably come January we'll look at the situation again.

Eurogamer: Some analysts suggest the situation with Tiger's private life has impacted sales.

Peter Moore: Yeah, it's a consumer call. I'm sure it probably has something to do with it, but there are a lot of elements. That's a consumer call we have no control over.

We've been clear on our positioning. We stand by Tiger as a golfer. He's still the number one golfer in the world. I don't think there's much doubt he'll get picked for the Ryder Cup - that would be a big disappointment for people in Europe. Tiger not playing well is not good for golf. It's as simple as that.

We've been consistent in standing by him, continuing to do so, and look forward to the day when he gets back to the form that won him 14 Majors and 71 PGA Tour events. You don't suddenly lose it. Of course, he's got a little bit of a challenge going on in his private life. We wish him all the best with it.

Eurogamer: How's Online Pass working out for you?

Peter Moore: Of connected consoles, people who can connect, between 60 and 70 per cent of them are connecting, putting their code in, and or buying Online Pass, getting the new digital content, and getting access to premium services and multiplayer.

We've got College Football in the US as well as Tiger, the two titles we can look at. And, you know, strong figures. And it's doing exactly what we hoped it would, which is rewarding our customers with premium content, with digital content and access to online services.

Eurogamer: Is it having a meaningful effect on second-hand sales of your games?

Peter Moore: Difficult to tell. We don't get to see that data. It's not tracked. It wasn't intended to stop or slow down or in any way negatively impact second-hand sales. It was to encourage people to play online and enjoy download content. It was never intended to be any kind of strategy or tactic to impede used sales.

Eurogamer: Really? That's what people think it's for.

Peter Moore: Well, what they think it is... We're pretty simple. If you're a customer of ours, not only will we give you our premium services, we'll give you digital content. Now if you're not, then there's a price for that, and it's currently $10.

We're not seeing any issues with people not punching the code in if they've got it. We're not seeing huge business yet, because it's early, but there are people paying their $10 and enjoying Online Pass and getting the content they want.

More on FIFA 11

Eurogamer: Any plans to retrofit 3D support into FIFA 11 with an update or patch?

Peter Moore: We talk about it with the teams all the time. I'm up in Vancouver and Orlando on a regular basis talking to the teams. For me it's simple. If 3D adds value to the gaming experience, then the teams will do it. It's not, as you know, inconsequential from a cost or performance issue. So there's got to be some real value. There's a cost to getting it done. There is a performance hit with frame-rate. So the teams have this extra work. More importantly for me is as both a sports fan and a sports gamer, it's got to add some value other than gimmickry.

Quite frankly, I've seen Madden in 3D using our regular game, and there are some cool moments when the camera comes down into the huddle and when the players are standing around, where you've got depth of field. But once you pull back to the normal camera - and FIFA's no different - 3D doesn't help you because the camera is so far away. You lose that depth of field.

So, it's got to add value. We're looking at it. We've got some titles at EA that are running in 3D. So we're learning from that. But I always draw the analogy that James Cameron, when he filmed Avatar, from the get go he knew it was going to be in 3D. Those camera angles and everything were built to deliver a 3D experience. Sports is not that easy. You've got to see the field to play it properly. It's not just washing over you like a movie.

If 3D helps you, which, to be fair, having seen some of the first-person shooters, you can see how 3D allows the depth of field in the shot. At some point we'll figure it out in sports, but it really has to add value before I put extra work and expense on the teams to deliver games that have it.

Eurogamer: So there are no plans to patch 3D support into FIFA 11.

Peter Moore: Not right now, no.

Eurogamer: I watched a football match in 3D in a pub recently. I felt a bit silly.

Peter Moore: Both my brothers did the same thing. They went to see a World Cup game. They came away saying, 'It's cool.' I said, 'Is it cool because you see the game better or you understand the game better?' 'No, it's just cool.'

Is 'cool' good enough in our world where this is not an inconsiderable expense, and in a world where you expect us to deliver FIFA every single year? Do I have to hire more people to do 3D, and then can I sell more copies of the game?

3D came a little too late to impact this year. But there's also got to be an installed base of televisions to make it worthwhile. I don't know anybody with a 3D TV. That says it all. And how much 3D broadcasting is there right now?

It reminds me of what high def was in 2003, 2004. Six or seven years ago it was still gimmickry and there wasn't enough high-def programming. Now of course it's very difficult to watch sports in particular in standard definition. So maybe six or seven years from now we'll be in the same boat with 3D.

FIFA 11 is due out on 1st October.

Comments (47) Latest comment 2 years ago

Comments for this article are now closed, but please feel free to continue chatting on the forum!

  • Branoic #1 2 years ago

    Look at him, he looks like Satan.
  • rivuzu #2 2 years ago

    "Microsoft is obviously very bullish."

    That line makes me laugh, considering who spoke it.

    Interested to see when this 3D Gold Rush will finally cease though. Hurrah for having to wear stupid glasses just to watch TV.
    Edited by rivuzu at 14/09/10 @ 11:42
  • patch #3 2 years ago

    A missed opportunity... I expected a question along the lines of "Which device will get more support from EA, Move or Kinect?". Probably wouldn't have got a straight answer, but it would make a difference to those making a decision between the two.
  • Gromit #4 2 years ago

    Yes, people are rejoicing in being ripped off by you, you greedy, greedy man.

    Why not donate the money to the Pakistani flood victims or some other charity that benefits people whom $10 seems like a million?
  • Beano #5 2 years ago

  • Mkwone #6 2 years ago

    Quite nice to see some straight forward answers from one of these people.

    Admitting that sales are lower than expected and the review scores are lower than hoped.
  • rivuzu #7 2 years ago

  • Eraserhead #8 2 years ago

    "If you're a customer of ours, not only will we give you our premium services, we'll give you digital content. Now if you're not, then there's a price for that, and it's currently $10."

    So we can expect $10-worth of free "digital content" for everyone who buys an EA game new rather than second hand, then? No? Oh you DO surprise me...
  • ERG1008 #9 2 years ago

    I still don't get the 3D football thing.
    Surely it's for people that don't actually like the game & for people like John Thomson's character in the Fast Show.
    "Denis Bergkamp doesn't play for Holland, he plays for Arsenal."
  • ron_aldo #10 2 years ago

    Love the company line on the online pass. His comments don't really make much sense to me
  • spekkeh #11 2 years ago

    I don't get all the hate, I think he's pretty open and honest. He even says he's not quite sure about 3D instead of hyping it (then again, he may just for FIFA 13D, I dunno). But yeah, for how much I symphatise, I think it's great Tiger Woods 264 for Wii sold badly.
  • CaLeDee #12 2 years ago

    Where's my SSX?
  • jonbwfc #13 2 years ago

    "Microsoft is obviously very bullish."

    Well, give him credit, he's nearly right...
  • Xboxfanuk #14 2 years ago

    I think the problem with project $10.00 is they are trying to pretend it's not to get money from used sales, but I think the issue is communicating to people what they are getting. And I think he was right, if your a customer of EA you get that content, if your a customer of GAME used sales team then you gotta pay.
  • Beano #15 2 years ago

    "Look at him, he looks like Satan. "

    No, Satan looks like Peter moore.
  • lucky_jim #16 2 years ago

    I don't know if they're pretending it's not about used sales Xboxfan. They've been pretty open about it imo.

    Also, I've said this before, but I picked up a new copy of Skate 3 complete with online code thingymujig about two months after release, for £17. Buying used is a false economy in the internet age anyway.
  • linksdad #17 2 years ago

    He has always looked fairly evil, I think he plays it up for the camera (and shapes his eyebrows?)

    Project $10 is a crock and he knows it is. It is a spoiler tactic and will come back to bite EA. If you are to cheap to buy new (excuse the assumption) then you arent going to shell out $10 (a large proportion of the used price) for a tiny bit of extra content. For multplayer EA servers do a tiny bit of work matchmaking and tracking scores, the rest is peer to peer (on consoles) It probably isnt equivelant to a google search in terms of resources required.

    Some online games have absolutely dire populations a couple of months after launch, anyone think this will improve if 2nd handers are expected to fork out again to join the party.

    No one would have the data but it would be interesting to see how much project $10 dollar will cost EA $10 or more in future lost sales.
  • mcmothercruncher #18 2 years ago

    "It wasn't intended to stop or slow down or in any way negatively impact second-hand sales."

    He LIES people, he lies, the fucking fucker.
  • arcam #19 2 years ago

    Exactly. I don't know how anyone can come into the comments thread and praise him for his honesty when he said that with presumably a serious look on his face.
  • Rack #20 2 years ago

    I can understand the need of Project $10 but saying it is a way for people to enjoy online and download content when that is exactly what it is designed to prevent is a pretty ballsy lie.
  • GreyBeard #21 2 years ago

    Peter is still the best "suit" in the business.

    And here's the cold hard truth about project 10$: There's no point in being "honest" about its purposes when so many gamers are apparently so ignorant of the economic realities of content production that they fail to grasp the magnitude of the damage done by unscrupulous retailers placing used titles in direct competition with new.
  • Odessa #22 2 years ago

    All the time wondering about you british people. Getting nearly every game 2 month after release for 20-25 pounds and still complaining. Let alone the release price which is normaly 30-35 pounds (lets say around 40€) while here in germany you pay 55€ for some games at the start (mostly 60-70€).
    So I would never buy a 2nd hand game. You have to wait 2-3 month till you get a 2nd hand game and then i can buy it for 20 pounds online new. Dont see the reason to buy 2nd hand...
  • Ryboy #23 2 years ago

    All I hear out his satanic mouth is him vomiting money. "Well yeah I BLLEEEEEEEUUUURRRRRGGGHHHHHHHHHHHHHHHHH$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$!!!!!".

    Edit: Added more fiscal-vomiting goodness
    Edited by Ryboy at 14/09/10 @ 15:07
  • memeroot #24 2 years ago

    Kinnect is clearly going to fail, afterall I have one on recorder to g9 with my hddvd box
  • arcam #25 2 years ago

    @GreyBeard

    There is always a point in being honest.
  • MiniAmin #26 2 years ago

    I love Peter Moore.
  • GreyBeard #27 2 years ago

    @Arcam

    Why? People just disagree with the notion that used sales are bad for developers/publishers and the same old argument ensues.

    Being diplomatic (if disingenuous) about it seems like the best way to me.

  • arcam #28 2 years ago

    Being diplomatic? That's generous.

    Just because people don't agree with you that doesn't mean misleading them is the right thing to do. You should tell the truth to your customers.
  • andromeda #29 2 years ago

    Tingle's back...
  • DrunkenKillfish #30 2 years ago

  • Jonny5Alive7 #31 2 years ago

    "in a world where you expect us to deliver FIFA every single year? "

    That sounds like he's blaming consumers for the reason theres a new FIFA every year. Nothing to do with the money they get for people buying (in most years) more or less the same game every year.
  • JensonJet #32 2 years ago

    Peter Moore: "It wasn't intended to stop or slow down or in any way negatively impact second-hand sales. It was to encourage people to play online and enjoy download content. It was never intended to be any kind of strategy or tactic to impede used sales."

    So that's what EA think of gamers. They really do treat us with absolute contempt, and have no problem in outright lying to us.

    Fortunately I don't have a single EA game, and haven't had for over a decade... and it will continue. EA and Activision are both absolute cun... you know what I mean!
  • Shinetop #33 2 years ago

    I can definitely see the advantage of watching soccer in 3D. Whenever a ball is being shot at the goal it takes me a while to see if it actually went in or passed it, because the image lacks depth. With 3D, you could see it instantly.
  • knightmt #34 2 years ago

    Tiger woods would work in 3D maybe I could tell where the trees are.
    I am a big fan of EA sports, but I do think that they should either stop churning out TW every year or just reduce the cost, because I am quite pleased with this years version, but I get the feeling that I am paying a lot for a slight varitation in courses every year. And there are only so many improvements that they can make in a generation. I am not a big online player.
  • Whitster #35 2 years ago

    Despite the project $10, or as I like to call it Project 7 quid. He seems like one of the most grounded reasonable men working for a major games company.
  • DavoTheDiv_2010 #36 2 years ago

    By the way, FIFA 11 Demo on PS3 and 360 tomorrow.
  • trickykid777 #37 2 years ago

    @Ryboy - I laughed so hard I nearly spat Salticracks onto both my PS3 and Xbox
  • Ryboy #38 2 years ago

    ^^

    Glad I made a few people laugh.
  • Lee_Morris #39 2 years ago

    Pretty straight shooting from Moore. I do think he is one of the better execs.

    Also I'm really loving Wesley's interviews. He does put some sold questions to the interviewee. More please
  • Feanor #40 2 years ago

    "Why not donate the money to the Pakistani flood victims or some other charity that benefits people whom $10 seems like a million?"

    Donate your own money first.
  • Vyggo #41 2 years ago

    Pretty good interview, he seems to be relatively straight forward with his answers.

    I really believe they are not trying to impede used sales with this, they just want to make some money of it as well which seems fair to me to be honest. I bought a used NHL10 for $11 the other day
  • randompanda #42 2 years ago

    If they dont want to admit to trying to destroy the second hand market, why don't they just say that project $10 is to pay for expensive multiplayer servers and DLC delivery costs? It's still rubbish, but at least it's still a more credible excuse than "trying to encourage people to play online"
  • jambo74 #43 2 years ago

    I vant your blood...er... I mean money!
  • Grayvern #44 2 years ago

    Just with he'd give the straight answer that it is simply to mentise second hand sales for the game producer Yes personally moore may have enough in the bank to never have to work again, but EA as a company can't afford to sit back and watch it's margines decrease. The company isn't doing well enough not to find new ways to make money, and would you realy want to see it go down and take all that developer talent with it.
  • Darksjeik #45 2 years ago

    Noone likes to pay extra for things that either used to be, or could be, free. As a gamer and fan of certain franchises you don't really have a choice. You can't skip on mappacks if your a shooterfan for instance.
    It will cost you matches if you do.
    Still I don't really have a problem with it. It just means I have to be selective in the games I want to invest in.
  • Cronan #46 2 years ago

    @Darksjeik My sons and I have played MW2 almost every day since launch, only the Halo: Reach release has stopped us. And I have yet to buy a map-pack for that game, too expensive, too much rip-off.
  • obihobson #47 2 years ago

    buying second hand games is almost pointless now, they are nearly as expensive as new, if you went into a shop next week and tried to buy a second hand copy of Reach it would be about a quid cheaper. So EA are only really ripping us off as much as GAME or any other second hand trader. I have actually seen second hand games that are less expensive new :o)

    One thing i will say though map packs are a rip off on 360, just take left 4 dead, we pay 800ms PC gamers pay nothing for a new campaign!!

    And there putting up the subs a tenner! at this rate it will be cheaper for me to buy a high end PC! and sack off consoles!

    Rant over: