Heavy Rain developer Quantic Dream believes it lost one million customers, and "between €5 and €10 million", to second-hand sales.
"I can take just one example of Heavy Rain," Quantic Dream co-founder Guillaume de Fondaumiere told GamesIndustry.biz. "We basically sold to date approximately two million units. We know from the Trophy system that probably more than three million people bought this game and played it.
"On my small level it's a million people playing my game without giving me one cent. And my calculation is, as Quantic Dream, I lost between €5 and €10 million worth of royalties because of second-hand gaming."
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