A Tokyo store's attempt to sell new PS5 stock ends in chaos and a call to the police

"They cancelled the sale due to people being insane!!"

Police had to be called to a Japanese store yesterday when mobs of desperate fans tried to buy a PlayStation 5.

Although the staff at Yodobashi Camera in Tokyo implemented a random lottery system - "chuusen" - in an attempt to curb scalpers, whilst trying to distribute the "few hundred" tickets, frantic fans surged forward, shouting and shoving in spite of Tokyo's coronavirus surge and current state of emergency (thanks, Matomebu, via PSU).

Within ten minutes, police officers were at the scene and, eventually, the sale was cancelled. Dave Gibson, who was there at the time, tweeted: "They cancelled the sale due to people being insane!! Pushed so hard even the cash registers and staff went backwards. I've never seen that kind of insanity in japan before..."

Of course, this chaos isn't only confined to Japan. UK retailer Argos was recently in the spotlight for having stock scooped up by scalpers before it was officially placed on sale. A scalping group claimed to have been able to find and access checkout URLs on Argos' website before they were publicly available.

Eurogamer understands the exploit used by the scalping group to buy stock before it was placed on sale has now been addressed and future attempts to use this method will not be successful.

The hunt for PS5 stock - from pre-orders to launch day - has been an almighty nightmare for most. Retailer websites have crumbled under the demand or seen their allocations vanish in a matter of seconds by bots or scalpers. Some have even had consoles stolen, deliveries go missing, or had their console replaced with bricks. It doesn't look like demand is slowing either, so expect these difficulties to stick around for some time yet.

To give yourself a better chance at nabbing a new console, though, give Jelly Deals a follow on Twitter.

Sometimes we include links to online retail stores. If you click on one and make a purchase we may receive a small commission. Read our policy.

Jump to comments (96)

About the author

Vikki Blake

Vikki Blake

Contributor  |  _vixx

When​ ​her friends​ ​were falling in love with soap stars, Vikki was falling in love with​ ​video games. She's a survival horror survivalist​ ​with a penchant for​ ​Yorkshire Tea, men dressed up as doctors and sweary words. She struggles to juggle a fair-to-middling Destiny/Halo addiction​ ​and her kill/death ratio is terrible.

Related

EA confirms three new Star Wars games in development at Respawn

Star Wars Jedi: Fallen Order sequel, new FPS and new strategy game.

Watch Dogs Legion will no longer be updated

Previous multiplayer seasons will repeat.

Saudi-backed group buys ESL for $1bn

And esports platform Faceit for $500m.

Valve adds Dynamic Cloud Sync to Steam Deck

Seamless saves across devices.

You may also enjoy...

Supporters only

Comments (96)

Comments for this article are now closed. Thanks for taking part!

Hide low-scoring comments
Order
Threading
Eurogamer.net

Buy things with globes on them

And other lovely Eurogamer merch in our official store!

Eurogamer Merch
Explore our store