Shenmue 3 developer Ys Net insists it is "listening to [fan] concerns" and will "assess the situation and together find a way forward to justify the trust you placed in us" once its back in the office after E3.
The "situation", of course, was last week's confirmation that the eagerly-anticipated sequel had been locked into a timed PC exclusive on Epic Game Store. Emotions were further heightened when Ys Net and its publishing partner Deep Silver also confirmed "refunds will not be granted" for those upset the game will not be coming to Steam at the same time.
Now, however, Ys Net has issued a further statement confirming it is listening to fan dissatisfaction.
"We want to make sure that the Backers are aware that we are listening to their concerns," said a brief statement on the company's most recent Kickstarter update (thanks, PC Gamer). "We kindly ask all our fans to have some patience, we are currently at E3 demoing the game and need to get back to our respective offices to assess the situation and together find a way forward to justify the trust you placed in us.
"Thank you for your patience and support."
Shenmue 3 was first announced in 2015 and was successfully Kickstarted to the tune of $6,333,295 - breaking world records in the process. Since then the original 2017 release has been pushed back several times, moving from 2017 to early 2018, then August 2019, and - as of last week - now November 2019.
Shenmue 3 is out on PC via Epic Games Store and PlayStation 4 on 19th November 2019.