Nintendo comments on 3DS error screen

Recommends downloading system update.

Nintendo has acknowledged the widely-reported 3DS bug that crashes the device and recommended that anyone experiencing it makes sure they download the latest system update.

"If anyone is experiencing any problems with their Nintendo 3DS console, we recommend that in the first instance they download and install the latest system update, now available online," read a Nintendo statement handed to Eurogamer.

"If the problems still persist we recommend they contact their local Nintendo Customer Service centre to investigate the problem further."

Reports started circulating soon after launch this weekend that many 3DSes were crashing, bringing up a black screen suggesting the owner reboot the system or get in touch with customer services should the problem persist.

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Fred Dutton

Fred Dutton

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Fred Dutton was Eurogamer's US news editor, based in Washington DC.

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