Microsoft has reassured Halo: Reach fans that it's trying to fix an issue that prevents 4GB Xbox 360 owners from playing Reach's campaign cooperatively, Eurogamer has been told.

Eurogamer was contacted by a number of Halo: Reach owners about the issue this morning.

Owners of the 4GB Xbox 360 (that 4GB is internal memory) who try to join a co-op campaign are greeted by this message: "One or more players do not have the hard drive required for this game type."

Microsoft's official Halo: Reach FAQ reads:

Q1: The error "One or more players do not have an Xbox 360 Hard Drive. An Xbox 360 Hard Drive is required to play co-op on Xbox LIVE or system link" occurs when I try to play. Why?

A1: One or more players do not have a certified Xbox 360 hard drive attached to their Xbox 360 console. Some multiplayer aspects of Halo: Reach require an Xbox 360 certified hard drive.

Online reports suggest USB memory sticks do not fill in for the absent storage. Halo 3: ODST suffered a similar limitation.

With Microsoft's costly Ł80 hard drive not on sale till later this month (it's out now in the US), some UK Halo: Reach owners are currently unable to access one of the game's most compelling features.

This morning Microsoft insisted the limitation is "temporary", but could not say when it will be fixed.

A Microsoft spokesperson told Eurogamer: "We are aware of the issue and are quickly working to resolve it."

According to Nukezilla, the problem only affects the new slim 4GB Xbox 360, and standard multiplayer remains unaffected.

Sometimes we include links to online retail stores. If you click on one and make a purchase we may receive a small commission. For more information, go here.

Jump to comments (57)

About the author

Wesley Yin-Poole

Wesley Yin-Poole

Deputy Editor

Wesley is Eurogamer's deputy editor. He likes news, interviews, and more news. He also likes Street Fighter more than anyone can get him to shut up about it.

More articles by Wesley Yin-Poole

Comments (57)

Hide low-scoring comments


Halo: Reach

The long goodbye.

Xbox One backwards compatibility list: What Xbox 360 games are playable on Xbox One?

A list of every supported Xbox 360 game, from Alan Wake to Zuma, as well as all exclusives.


Tips to help make sense of Shenmue

A selection of hints for all your sailor-searching needs.

PUBG leaves Xbox Game Preview this September

Version 1.0 includes Sanhok map, Xbox-themed cosmetics, more.

DayZ gets an Xbox Game Preview release date

Yes, it's still in Early Access on PC.