SHOPTO appreciation thread Page 37

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  • SomaticSense 29 Jul 2013 13:11:58 7,986 posts
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    Has anyone else finding their site completely broken when it comes to making orders?

    Using Firefox I've tried prepaying a pre-order as I anticipate banking problems in Sept (EU banking competition laws), but just get a blank white screen. Have also tried making a normal order, I get as far as the order confirmation screen (delivery choices, etc), click 'Confirm', but just get the same screen refreshed again and again.

    Same with Explorer.
  • Baihu1983 16 Aug 2013 11:26:03 3,312 posts
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    Why is Payday 2 more expensive on the 360 than PS3 which comes with some DLC?
  • AaronTurner 24 Aug 2013 14:21:34 7,598 posts
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    Chaps, is there a way to pay off part of your preorder at Shopto?

    I know it's pretty daft and it's much safer to save in my account appropriately but I'm an idiot that way. I'd either like to pay part of my preorder now and over the next few months or I'd like to be able to put some money in a shopto wallet if there is such a thing?
  • DUFFMAN5 24 Aug 2013 14:24:31 14,437 posts
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    I don't think you can pay some off. All or nothing as the small faces would say

    "Duffman is thrusting in the direction of the problem! Oh, yeah!"

  • AaronTurner 24 Aug 2013 14:44:22 7,598 posts
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    I found it, there is a thing called top up cards - dunno how I missed it before. Good stuff!
  • Deleted user 30 August 2013 13:36:35
    Purchaced Jak & Daxter for Vita as Rayman Legends isn't released until I'm on holiday. Ordered at 20:36, it arrived today. Witchcraft.
  • santashi 3 Sep 2013 09:17:23 5,057 posts
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    Is anyone else having trouble with Shopto? I placed an order with them which appeared in my order page but when I went to check on it the day after the order was gone and my account has 'credit' to the value of the item I ordered. Thought it was a one off and used the credit to order a similar (but not the same!) Item yesterday. Checked on it today and the same thing has happened. No cancellation notification from shopto and the item is still in stock. I don't want them to keep my refund if they're not going to ship anything I order.

    PSN ID: finn1
    3DS: 3497-0005-6756

  • SamWalker 3 Sep 2013 10:03:56 82 posts
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    Reposting here

    Ordered a PS3 and a PS+ instant code from ShopTo at about 7pm today.

    Total was 201

    Checked my orders just now and the PS+ code has been instantly delivered as stated however the PS3 order details were nowhere to be found. My account balance shows 189.99 which was the price of the PS3.

    Has my order been processed or what? Not sure what's going on here. Obviously it was ordered after the 5pm cut off but I'm sure it should be visible in the Orders section of My Account.

    Might be sorted in the morning and I normally wouldn't worry but as it's an expensive order I thought I'd ask here

    Got an email saying I've been charged the 201

    EDIT: Just looked on the product details and it's dispatched via a different courier than standard games

    Maybe that's why?
  • SamWalker 3 Sep 2013 10:43:00 82 posts
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    @santashi have you contacted them or heard anything new since?

    Still no update on my order and I've got 189 sitting in the account balance.
  • Tryhard 3 Sep 2013 10:48:05 3,723 posts
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    They did not process my Diablo 3 360 order.So might aswell,you know, get it from that thing they call a shop.
  • SamWalker 3 Sep 2013 10:58:34 82 posts
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    @Tryhard did you have the same issue as above?
  • Tryhard 3 Sep 2013 11:10:51 3,723 posts
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    @SamWalker I hope not,it was still in the pre-order section.And have not received an email or text of dispatch like I normally do.So cancelled.And got the cancel pre-order email confirmation.
  • SamWalker 3 Sep 2013 11:16:19 82 posts
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    @Tryhard my order hasn't even appeared in the My Orders section. I'll give it untik tomorrow which is when it's due to arrive but I won't hold my breath
  • SamWalker 3 Sep 2013 12:20:58 82 posts
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    Contacted them via Twitter, they told me to add the item back to your basket, checkout and use your account balance rather than your card.

    They kindly did it for me whilst I was having a poo. How nice is that?
  • Tryhard 3 Sep 2013 12:24:39 3,723 posts
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    They did not reply to my tweet.Maybe the "tut tut" pissed them off.:-P
  • santashi 3 Sep 2013 13:17:51 5,057 posts
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    SamWalker wrote:
    Contacted them via Twitter, they told me to add the item back to your basket, checkout and use your account balance rather than your card.
    Thanks! The first time I did that it cancelled it again but it seems to have gone through this time. Hurrah!

    PSN ID: finn1
    3DS: 3497-0005-6756

  • SamWalker 3 Sep 2013 19:07:44 82 posts
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    Oh boy it gets worse!

    Turns out they processed the payment for the instant code and it appeared in my Orders section as completed but they didn't send the code!

    Glitch in the system apparently. The twitter team have been top class though, great help.
  • santashi 3 Sep 2013 20:44:30 5,057 posts
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    Hmm, hope they haven't put my order through twice then. The original order was deleted by the next day (why I put the second one in) so hopefully not...

    PSN ID: finn1
    3DS: 3497-0005-6756

  • RunningMan 4 Sep 2013 16:30:46 2,386 posts
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    Still screwed today, can't process my CC.
  • Ashleyfiddes 4 Sep 2013 17:31:58 980 posts
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    I know this isn't the right thread but can't be bothered to make a new one

    Simplygames just emailed me to say Rayman legends (vita) has been dispatched. I was under the impression it wasn't out until 13th sept. do the deliveries take a while or am I getting it earlier then I would with shopto
  • santashi 4 Sep 2013 17:46:55 5,057 posts
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    The release date is now this week. :)

    PSN ID: finn1
    3DS: 3497-0005-6756

  • Ashleyfiddes 4 Sep 2013 20:05:33 980 posts
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    Good to know bloody ubisoft keep changing the date
  • Baihu1983 6 Sep 2013 10:15:56 3,312 posts
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    Just paid for an instant access 12 month gold and I see no code option in my account :confused:

    I got my free 800MSP/6.80 code but no Live code.

    Waiting to speak to someone.
  • PenguinJim 6 Sep 2013 10:32:43 5,761 posts
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    Is it in orders? That's where they send me photos of scratched cards. Or perhaps I'm making the most obvious statement made at EG since someone told vizzini he was wrong about something.
  • Baihu1983 6 Sep 2013 10:34:14 3,312 posts
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    Nah its a error and should be fixed today.

    The free points code was in orders but not the gold sub

    Edited by Baihu1983 at 10:35:25 06-09-2013
  • Baihu1983 6 Sep 2013 20:19:30 3,312 posts
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    Not only did I get a my code but got another free 800MSP/6.80
  • Syrette 11 Oct 2013 08:39:14 43,114 posts
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    Anyone had a problem ordering on a Friday for delivery on a Saturday?

    Really tempted to get Beyond in time for the weekend...

  • Arrr9 11 Oct 2013 09:03:28 401 posts
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    @Syrette I've ordered with them a few times on a Friday and it's arrived on Saturday morning. Thankfully they always seem to use Royal Mail rather than shonky Yodel / Home delivery network for deliveries.
  • ecureuil 17 Oct 2013 18:17:26 76,533 posts
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    I still like Shopto despite the PS4 fiasco, but their site never saves my login details and it's fucking annoying.
  • AaronTurner 17 Oct 2013 19:23:54 7,598 posts
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    What's the ps4 fiasco? I have one on order
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