DVD drive problems

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  • AlcohollicA 9 Jun 2005 22:40:32 2,355 posts
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    I really should know whats wrong here but for the life of me I cant figure out whats happened.

    I got a new pc from dell around easter time, my dvd drive worked fine, then all of a sudden I cant play dvds or cds without horrible crackling/jumping.

    I dont know why it is all of a sudden having a problem of streaming from the cd drive.

    Another thing Ive noticed is, I used to be able to rip/burn cds and listen to music at the same time, but now the music goes all slow and fucked up.

    Any Suggestions?
  • stormcr0wfleet 9 Jun 2005 23:05:43 214 posts
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    hmm.. dont buy from dell ;)
  • stormcr0wfleet 9 Jun 2005 23:06:16 214 posts
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    but seriously, dont they fix things like that for free?
  • WoodenSpoon 9 Jun 2005 23:11:10 12,253 posts
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    You could try changing the write speed to see if you can eliminate the recording problems...
  • Dirtbox 9 Jun 2005 23:17:32 76,342 posts
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    Take the drive appart and "improve" it. I find it usually works for me.

    /glances at whirring pile of caseless circuit boards and wires

    Actually, don't.

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  • IMO 9 Jun 2005 23:52:59 5,217 posts
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    What model is it, because I got a new Dell with a Phillips DVD8631 +- RW. It's stopped working completely now and there have bewn well documented problems concerning them.
  • AlcohollicA 10 Jun 2005 00:07:40 2,355 posts
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    Its a dell dimension 5000 with Phillips DVD8631 +- RW right enough.
  • cubbymoore 10 Jun 2005 00:15:16 36,441 posts
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    Firmware update?
  • AlcohollicA 10 Jun 2005 00:16:12 2,355 posts
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    Ive been looking at some forums and Im not having half as much problems as most of the people there, I can still rip and burn cds and install cdroms etc, only problem is when it has to stream something directly from the cd.
  • AlcohollicA 10 Jun 2005 00:21:17 2,355 posts
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    Ill have a look for a firmware update, but its wierd that it was working one minute then not the next.

    I havent even tried burning a dvd on this drive so who knows if that works.
  • IMO 10 Jun 2005 00:21:38 5,217 posts
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    AlcohollicA wrote:
    Its a dell dimension 5000 with Phillips DVD8631 +- RW right enough.

    Same machine as mine. I really should get round to speaking to Dell about it, the computers less than three months old. Apparently, the only real solution I can gather is to demand a different make completely.
  • Dirtbox 10 Jun 2005 00:23:59 76,342 posts
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    Dell and their substandard component shernanegans crack me up.

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  • Dougs 16 Jul 2006 21:31:43 64,912 posts
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    Nothing to do with Dell, but my DVD drive is starting to have problems reading CDs, particularly those that are a touch scratched.

    My other CD-ROM drive has no problems - Can I assume that its on its way out? Not noticed it before....
  • Deleted user 17 July 2006 03:22:34
    As others have said, avoid Dell. Try and get a refund on the pooter, failing that insist they put a decent DVD drive in it. The Philips 1640p is a good one (cheap too). I've had mine for over a year with no problems at all. That said I have had my Pioneer DVR-108 for nearly three years without a single write error!
  • beep 17 Jul 2006 06:59:04 434 posts
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    The DVD drive in my Dell was working fine until I installed Sonic Stage (whatsit, the software that comes with Sony mp3/ atrac walkmans). Burned one CD and suddenly the DVD drive lost it's capacity to have anything to do with the DVD medium. I had to replace the drive with a new DVD boiner as my Dell warranty had long expired.
  • Dougs 17 Jul 2006 08:46:30 64,912 posts
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    Ahem, this thread is a year old people - I just bumped it as I'm having probs with my DVD drive and thought it better than making another thread. Although I'm sure AlcohollicA is grateful for the advice!

    /Points up 3 posts.

    Any ideas?
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