Avoid Gameseek at all costs! They engage in unethical and very unusual practices

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  • IusInBello 14 Jan 2015 17:51:05 6 posts
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    Avoid Gameseek at all costs! My story is as follows: I received a used and damaged game and Gameseek claims they did not sell it to me.

    I have just had the worst experience with Gameseek (the second one out of two already) than I have ever had with any web shop. I ordered a game at Gameseek via Play.com. The game was supposed to be "NEW", what I received was, however, a used an damaged game and on the game box it was stated: "not to be sold separately". Apparently, the game was part of the ZombiU Bundle (WiiU) and they sold it to me. The game was not sealed and there was no Nintendo PIN inside that you need to use to register your game. Probably, they thought that somebody ordering a game outside the UK will never complain if his or her consumer rights are violated or will never make effort to return it. Guess what, they were wrong.

    The same day that I received the game, I sent it back and paid 11 for the shipping, which is more than the price of the game itself, after having contacted their customers service and filling in the returns form. Now, most of my emails are ignored and Gameseek employees claim that they did not send this faulty item to me. Who could have done it then? Santa Claus? How could I have received it from Gameseek in their package? It means that I am getting no replacement item and no refund is issued (for the game and the shipping costs of returning the item). Gameseek seems not to care about it at all and on every opportunity states that the game is not theirs. Fortunately, I still have the original receipt, photos of the game (which I made before sending it back), receipts for the shipping costs etc.

    Do not buy anything from these people: they seemingly commit fraud and deny any responsibility afterwards. See other (similar) negative feedback on Play.com or Trustpilot. Of course, you must be man enough to admit that you have made a mistake, but Gameseek employees appear not to know what it actually means and keep denying that this was the game they sent to me.

    My advice to you is: stay away from buying at Gameseek!
    I have learnt my lesson the hard way...





    Edited by IusInBello at 22:27:02 17-01-2015
  • Salaman 14 Jan 2015 18:13:03 22,826 posts
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    FRAUD ACTIONS!
  • Deleted user 14 January 2015 18:21:52
    IusInBello wrote:
    Guess what, they were wrong.
    If I'm going to be invited to guess , I expect at least three opportunities to guess the answer. You gave me none, blurting out 'they were wrong' before I had a chance. Couldn't you have at least used spoilers? You have ruined this thread for me, and so now I don't care what they did to you. I hope it involved electric shocks.
  • Deleted user 14 January 2015 18:23:48
    Is it true they put Ebola inside the game cases?

    Edited by Pinky_Floyd at 18:24:02 14-01-2015
  • Cappy 14 Jan 2015 18:47:13 13,625 posts
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    You would have my sympathies...

    But you purchased a Nintendo platform and are probably a filthy Nintendo fan.

    Enjoy your pube infested used game. Bon appetit!

    Edited by Cappy at 20:39:36 14-01-2015
  • ubergine 15 Jan 2015 00:02:39 7,480 posts
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    Well you know this is fake, nobody buys ZombiU.
  • neilka 15 Jan 2015 00:17:39 20,586 posts
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    Gameseek touched my bathroom area
  • Syrette 15 Jan 2015 01:14:02 49,256 posts
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    Gameseek got me hooked on cigarettes.
  • Rusty_M 15 Jan 2015 07:07:41 6,700 posts
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    ubergine wrote:
    Well you know this is fake, nobody buys ZombiU.
    Hey! I did.

    I suppose I'm nobody, though. :(
  • mothercruncher 15 Jan 2015 07:09:35 14,111 posts
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    Not to us you aren't Rusty, not to us.
  • CosmicFuzz 15 Jan 2015 07:13:28 32,022 posts
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    I ordered a game from Gameseek and the postman killed my dog.
  • EMarkM 15 Jan 2015 07:19:59 4,364 posts
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    Gameseek?

    GameSNEAK more-like.

    Yeah.
  • Load_2.0 15 Jan 2015 07:33:34 25,779 posts
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    Gameseek fed bread to the ducks.

    OLD BREAD.
  • MadCaddy13 15 Jan 2015 07:43:13 2,640 posts
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    Gameseek plant little 'I hate you' notes in every pre owned game
  • TheMayorOfJugs 15 Jan 2015 07:50:38 6,464 posts
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    Gameseek once hired a blind man to colour code their stock.
  • MrTomFTW Best Moderator, 2016 15 Jan 2015 07:59:21 47,200 posts
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    Gameseek once sold me a game, and when I opened it instead of a disk I found an angry mountain lion.

    Needless to say I wasn't very impressed.
  • Saul_Iscariot 15 Jan 2015 08:09:15 2,951 posts
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    Well I've signed the petition to stop Oldham signing Gameseek.
  • Load_2.0 15 Jan 2015 08:14:26 25,779 posts
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    I had Gameseek round to dinner, they didn't bring a bottle of wine and now my daughter is pregnant.
  • Mola_Ram 15 Jan 2015 08:18:36 16,343 posts
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    Gameseek touched me in an unethical and unusual manner :(
  • Deleted user 15 January 2015 08:20:39
    Gameseek fulfilled my order in good time and I was pleased with the result
  • Deleted user 15 January 2015 08:37:14
    Gameseek aren't offensively smelly.
  • Deleted user 15 January 2015 08:37:34
    Saul_Iscariot wrote:
    Well I've signed the petition to stop Oldham signing Gameseek.
    :- )
  • Deleted user 15 January 2015 08:38:43
    I rang up Gameseek once and the person on the phone said "Hello. Gameseek."

    AAA+ WOLD RECOMEND.
  • Angry_Man_Dan 15 Jan 2015 08:43:08 644 posts
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    Gameseek sent me Aliens Colonial Marines instead of Alien Isolation.

    The cunts.
  • Saul_Iscariot 15 Jan 2015 08:43:25 2,951 posts
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    PES_Fanboy wrote:
    Gameseek fulfilled my order in good time and I was pleased with the result
    The horrible barstewards.
  • StarchildHypocrethes 15 Jan 2015 09:52:01 30,735 posts
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    The title made his sound a lot more perverse and sexy.

    Disappointed.
  • magicpanda 15 Jan 2015 09:57:58 14,627 posts
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    I came here for oily midgets in dildo hats.

    Also disappointed.

    Little shaved, sexy unicorns.
  • wrinkly 15 Jan 2015 09:58:13 3,684 posts
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    I'm a closet Gameseek lover.
  • Darren 15 Jan 2015 10:53:17 9,489 posts
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    I have never had any problems with Gameseek personally but I don't buy that many games from them and order directly from their website. I have noticed that some of the games they ship out for PS4 and Xbox One often don't come with the pre-order bonuses that other sites have. I've emailed Gameseek several times and they have always replied, albeit usually after two or more days.

    The only thing I do not like about them is that take payment straight away unlike every other games website I've used so I no longer pre-order games from them. I actually bought MLB: The Show 14 for PS4 directly from them last year, a game that is not released in the UK as a physical copy, so they do have their uses! :)

    I can understand how one or two bad experiences can taint a person's opinion of a retailer though but that does not mean that everyone will get the same treatment. I think IusInBello has just been extremely unlucky.
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