Problems with contacting on Eurogamer Expo website

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  • lukejimmehrichards 6 May 2013 10:57:01 1 posts
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    On saturday I purchased tickets to Eurogamer Expo and after I recieved the tickets via email i realised they were tickets from the wrong day. I have been using the contact feature on the website to tell them about this, and i have contacted them 3 times as the day i want the tickets exchanged for is slowly running out. Is there any other way of contacting them?
  • mrpon 6 May 2013 10:58:49 28,995 posts
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    Get in touch with Venatio

    http://www.eurogamer.net/profiles/Venatio

    Give yourself 5 or gig, you're worth it.

  • Salaman 6 May 2013 11:06:48 19,131 posts
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    So you sent 3 emails between Saturday and Monday morning?
    I don't think it's a problem with the contact feature. It's a problem with your expectations of your problem being dealt with during a weekend.
  • pinebear 6 May 2013 11:31:56 8,565 posts
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    BURT BUTR THEN WHY ISNT THE CALL SENTER WORKing AT WEKENDS SALMONLAND ?

  • Salaman 6 May 2013 15:31:52 19,131 posts
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    Too costly. They have your money. Why pay someone to watch over the phones all weekend.

    Didn't realise it was a bank holiday as well. So that's at least another day's wait for the poor OP.
  • smoothpete 6 May 2013 15:46:34 31,534 posts
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    Well I for one will be very disappointed in Eurogamer if they have not responded to this issue by 9.01am tomorrow
  • Venatio Event Features Manager, Gamer Network 7 May 2013 09:19:30 4,629 posts
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    9.18am!

    Send me a PM if you still haven't heard back by the end of the day. :)

    "sounds like a public school ponce"

  • warlockuk 7 May 2013 09:39:41 19,180 posts
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    What sort of middle name is "Meh"?

    I'm a grumpy bastard.

  • MrTomFTW Moderator 7 May 2013 09:43:28 38,344 posts
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    warlockuk wrote:
    What sort of middle name is "Meh"?
    I believe that's also Blerk's middle name.

    Follow me on Twitter: @MrTom
    Voted by the community "Best mod" 2011, 2012 and 2013.

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