DPD - Epic Couriers

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  • Psychotext 1 Mar 2013 12:20:03 60,415 posts
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    No... believe it or not, this isn't a spam thread! I'm not going to get you to buy N1k3 shoes or suchlike.

    Just wanted to say that DPD are pretty much unmatched in the world of couriers used by online stores in my experience. I ordered something yesterday at about 5pm... if it didn't arrive today there was a very good chance I'd personally lose about 10k.

    Got the notification email from DPD this morning, stating that the parcel would be here between 12:04 and 13:04. 12:02 and the driver is sat outside, 12:04 and the parcel is in my hands. This is not my first delivery handed by them, hence the thread. :)

    I'd happily pay more if someone like Amazon etc would let me choose them.
  • neilka 1 Mar 2013 12:21:25 18,730 posts
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    It takes two minutes to walk up your drive? Who are you, Madonna?
  • Deleted user 1 March 2013 12:23:41
    They are usually very good. Though the other day a DPD driver left a parcel for me with a neighbour, didn't put a card through my door or put the house number in the online tracking information.

    At least when you have a problem they are quick to sort it out - if you go via the twitter team, much more helpful than phoning a depot.
  • Psychotext 1 Mar 2013 12:26:46 60,415 posts
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    neilka wrote:
    It takes two minutes to walk up your drive? Who are you, Madonna?
    She wishes she had tits like mine.

    Edited by Psychotext at 12:26:59 01-03-2013
  • mikew1985 1 Mar 2013 12:38:19 14,124 posts
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    Yea, DPD have been decent in my experience, though they could be a bit more prompt, they have usually delivered on the day they have signified that they will deliver on.

    I have recently had an experience (well my girlfriend has) with Fastway in Ireland.

    GOOD GOD THEY ARE UTTERLY SHITE! really made me appreciate DPD's service by comparison.

    Edited by mikew1985 at 13:09:15 01-03-2013
  • elstoof 1 Mar 2013 12:41:05 15,434 posts
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    I love DPD. I get a text the day before saying that my driver, ADOLPH will deliver between 14:00 and 16:00, and he always does.
  • TheSaint 1 Mar 2013 12:42:09 16,687 posts
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    The time estimates are useful, saves the usual worry about the doorbell going the minute you're on the loo.
  • kinky_mong 1 Mar 2013 12:46:36 12,515 posts
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    Yeah DPD have always been great when I've used them. Always arrive in the hour window that they text you on the delivery day, and when I ordered a new telly the guy even offered to carry it up the stairs for me.

    Makes a nice change from a shifty bastard who sticks a card through the door without even knocking or leaves the parcel on an uncovered doorstep when it's snowing (Both of which have happened to me).
  • neilka 1 Mar 2013 12:47:55 18,730 posts
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    elstoof wrote:
    I love DPD. I get a text the day before saying that my driver, ADOLPH will deliver between 14:00 and 16:00, and he always does.
    I think I've got the same guy, last week he delivered eine rake, eine fork and eine hoover.
  • elstoof 1 Mar 2013 12:50:11 15,434 posts
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    I ordered some lightbulbs and got a card from city link telling me they were in a safe place. I found the bag 2 days later, chucked into the light well outside my basement kitchen window with a 10 foot drop from my front door.
  • MMMarmite 1 Mar 2013 13:03:20 1,461 posts
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    elstoof wrote:
    I love DPD. I get a text the day before saying that my driver, ADOLPH will deliver between 14:00 and 16:00, and he always does.
    I too have the same driver, he certainly gets around a bit!

    It 's great to know that whatever I order will be delivered and undamaged when the Amazon email has DPD on it :)
  • billythekid 1 Mar 2013 13:13:23 11,975 posts
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    Psychotext wrote:
    neilka wrote:
    It takes two minutes to walk up your drive? Who are you, Madonna?
    She wishes she had tits like mine.
    You wish you had biceps like hers.
  • mal 1 Mar 2013 13:16:17 26,227 posts
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    I've used DPD twice. First time worked fine. Second time I missed the 'we will be here today at' email and ended up being in the newsagents when they called first - my bad. However, scheduling a redelivery turned out to be a bit fraught. I specified for it to be delivered on a Friday, between 7am and 7pm, and when 7pm rolled past with neither an email or a phonecall I tried to ring them up to find out what had happened - though it seems their offices close at 5pm on weekdays. Fucked up my night out good and proper too.

    In their favour, they did wake me up on Saturday when the driver turned up at my door with the package, at no extra cost. And they had sent the email in the early hours of that Saturday (I'd only missed it because I was still asleep).

    So they could have done better by emailing me to let me know they couldn't make their scheduled delivery slot on the Friday before 7pm. But at least I didn't have to get a train to their middle of nowhere depot to get my package (I'm looking at you, parcelfarce).
  • Jono62 1 Mar 2013 13:57:27 16,324 posts
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    They were great yesterday. Sent me a text the day before to say it was being delivered. Got a text saying they would deliver between 11:40 - 12:40 and they were there at 11:50 according to my flatmate. Thankfully never had to have anything delivered by Yodel after some of the stories I've read.
  • Mr_Sleep 1 Mar 2013 14:01:05 20,286 posts
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    Yeah, I have nothing but good things to say about DPD and their service. They are such an improvement over companies like Shitty Link. The text message thing with time slots is a great idea. I do wonder how they'd cope if I still lived behind an intercom system, it seemed to cause Shitty Link no end of problems to press on my buzzer and ask to be let in.
  • Whizzo 1 Mar 2013 14:09:47 44,697 posts
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    DPD have certainly been pretty good for me and I have no complaints, I just wish Amazon would use them much more in preference to Yodel/HDNL as they're like DPD from the Mirror Universe.
  • Dougs 1 Mar 2013 14:14:40 78,702 posts
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    I only ever get a 10 hour window. :-/ They do normally deliver though, which is more than can be said for some,
  • Pinky_Floyd 20 Jul 2016 18:21:37 12,101 posts
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    DPD failed me. 2 day delivery and they somehow didnt even manage to get the package to the local depot. Cnuts.
  • Psychotext 20 Jul 2016 19:17:08 60,415 posts
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    Madness! This truly is the end of days.
  • Pinky_Floyd 20 Jul 2016 19:26:53 12,101 posts
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    Its worse than that!
  • dogmanstaruk 20 Jul 2016 19:28:26 835 posts
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    Very good with Amazon returns too. Granted I live near one of Amazon's main distribution warehouses, but yesterday lunchtime DPD picked up my return and by 18:30 I received an email from Amazon confirming the refund had been actioned.

    Great Service.
  • Fake_Blood 20 Jul 2016 20:02:53 6,520 posts
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    In french DPD sounds exactly like "some gays".
  • PES_Fanboy Funniest Forumite, 2015 20 Jul 2016 20:12:34 38,583 posts
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    Everything sounds gay in French
  • elstoof 20 Jul 2016 20:33:04 15,434 posts
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    Pinky_Floyd wrote:
    DPD failed me. 2 day delivery and they somehow didnt even manage to get the package to the local depot. Cnuts.
    Sounds like the vendor fucked up getting the package to DPD, more like.
  • Pinky_Floyd 20 Jul 2016 21:03:15 12,101 posts
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    @elstoof no, the dpd status shows it in their Birmingham hub on Monday shortly after it was despatched.
  • Jono62 20 Jul 2016 21:06:21 16,324 posts
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    Do you live in the sticks?
  • basmans_grob 20 Jul 2016 21:18:53 1,144 posts
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    I had them say 'couldn't find anybody' on a site with a dedicated delivery center and 2000 staff.
  • Pinky_Floyd 20 Jul 2016 21:23:28 12,101 posts
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    @Jono62 not at all, 22 miles from belfast.
  • elstoof 20 Jul 2016 21:29:18 15,434 posts
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    @Pinky_Floyd LIES. PROPOGANDA AND LIES.
  • Pinky_Floyd 20 Jul 2016 21:34:52 12,101 posts
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    Ok I admit it. Parcelforce paid me to do it :)
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