So I bought my first gaming mouse a roccat kone +. problem is now the scroll wheel is completely wrecked from this stupid bug,
Now I don't usually complain but i'm a massive tumblr fan and endless smooth scrolling is important.
So what are my rights ? should roccat accept the return and fix/ send/upgrade me a new one? 50 gold coins for a mouse isn't cheap
Shopping Rights and Laws (Roccat Kone)
Lukus 19,258 posts
Seen 3 hours ago
Registered 10 years ago
neilka 16,270 posts
Seen 2 hours ago
Registered 9 years ago
You paid in gold coins? Are you a character in an RPG?
CosmicFuzz 24,929 posts
Seen 4 hours ago
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I've sent in a message to their support team last night, not heard anything but it is a weekend.
With it being an amazon shop, they wont take responsibility because it is over three months.
mal 22,710 posts
Seen 2 days ago
Registered 13 years ago
Three months? Bought this in the UK, right? Shops claiming your electronics were only designed to last 12 months is bad enough, but 3 months? If you can prove this is because of a manufacturing fault you should have no problem invoking the Sale of Goods act, or possibly something newer by now (dunno).
Cubby didn't know how to turn off sigs!
okay thanks. will drop them an email today.