So I bought my first gaming mouse a roccat kone +. problem is now the scroll wheel is completely wrecked from this stupid bug,
Now I don't usually complain but i'm a massive tumblr fan and endless smooth scrolling is important.
So what are my rights ? should roccat accept the return and fix/ send/upgrade me a new one? 50 gold coins for a mouse isn't cheap
Shopping Rights and Laws (Roccat Kone)
Lukus 19,524 posts
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neilka Funniest Forumite, 2014 16,698 posts
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You paid in gold coins? Are you a character in an RPG?
Wubba lubba dub-dub
CosmicFuzz 26,322 posts
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I've sent in a message to their support team last night, not heard anything but it is a weekend.
With it being an amazon shop, they wont take responsibility because it is over three months.
mal 22,989 posts
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Registered 13 years ago
Three months? Bought this in the UK, right? Shops claiming your electronics were only designed to last 12 months is bad enough, but 3 months? If you can prove this is because of a manufacturing fault you should have no problem invoking the Sale of Goods act, or possibly something newer by now (dunno).
Cubby didn't know how to turn off sigs!
okay thanks. will drop them an email today.