No Audio device found

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  • RedSparrows 5 Sep 2012 21:38:10 24,235 posts
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    Hello,

    My friend invited me round for dinner, so I could also fix her netbook.

    Lovely food, but I am having trouble fixing.

    She seems to have deleted something crucial, and now her netbook isn't recognising any audio device inside itself. I tried to install new drivers but they couldn't even detect a sound card (?) of any kind.

    What do I do, short of a total system restore (most likely from disc, as she hasn't made any save point since getting the thing)

    /redwinehasnthelpedmyability
  • neilka 5 Sep 2012 21:48:46 16,530 posts
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    Fix her unfortunately troublesome audio.

    BAAANG!!!!! EXPLOTION!!!!!

  • Deleted user 5 September 2012 21:50:57
    Any disabled devices?
  • Dirtbox 5 Sep 2012 21:52:56 79,200 posts
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    Boab wrote:
    Any disabled devices?
    Yeah, this. Sound control panel should tell all.

    +1 / Like / Tweet this post

  • RedSparrows 5 Sep 2012 21:52:57 24,235 posts
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    More there are no devices found. It's as though her audio hardware has been erased from existence.
  • Dirtbox 5 Sep 2012 21:53:29 79,200 posts
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    System restore?

    +1 / Like / Tweet this post

  • RedSparrows 5 Sep 2012 21:54:56 24,235 posts
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    I feared so. As I said, she hasn't ever consciously made a restore point.

    /drinksmoreredwine
  • Dirtbox 5 Sep 2012 21:56:53 79,200 posts
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    It should make a restore point every now and the when you install or uninstall something.

    +1 / Like / Tweet this post

  • neilka 5 Sep 2012 21:57:41 16,530 posts
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    Boab wrote:
    Any disabled devices?
    Racist.

    BAAANG!!!!! EXPLOTION!!!!!

  • RedSparrows 5 Sep 2012 22:06:07 24,235 posts
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    I think it's just the result of her deleting something, rather than any nasty physical hardware bugger up. Will system restore and see what happens...

    Ta for the advice chaps.
  • Deleted user 5 September 2012 22:10:19
    Did you manually scan for hardware changes in device manager? Should be in the Action menu at the top. If you delete it, it won't actually reappear unless you manually scan for it - installing drivers off a disc won't work as it won't see any hardware that actually needs it.
  • superdelphinus 5 Sep 2012 22:12:19 8,126 posts
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    it's obviously a ruse
  • RedSparrows 5 Sep 2012 22:14:11 24,235 posts
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    The weird thing is this: Windows automatically starts a device installation program, as though it knows the hardware is present. But that fails (has a Window auto updater for drivers EVER worked?!). An independent download, by moi, then cannot recognise any hardware as being present.

    It's the Schrodinger's cat of boring hardware issues.
  • DaM 5 Sep 2012 22:22:18 13,529 posts
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    Are you sure it's just not a ruse to get you round for hot dirty sex? And what are you doing? Hanging about on EG? Amateur.
  • RedSparrows 5 Sep 2012 22:25:44 24,235 posts
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    Considering I am here with my girlfriend and her boyfriend, no.

    Hang on...

    Edited by RedSparrows at 22:25:56 05-09-2012
  • Bremenacht 5 Sep 2012 22:31:25 19,663 posts
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    Could try looking for the latest driver off the manufacturers website.
  • warlockuk 5 Sep 2012 22:37:35 19,223 posts
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    Can it be disabled in the BIOS, like on a PC's onboard audio?

    I'm a grumpy bastard.

  • Tricky 5 Sep 2012 22:41:05 4,485 posts
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    RedSparrows wrote:
    The weird thing is this: Windows automatically starts a device installation program, as though it knows the hardware is present. But that fails (has a Window auto updater for drivers EVER worked?!). An independent download, by moi, then cannot recognise any hardware as being present.

    It's the Schrodinger's cat of boring hardware issues.
    Sure you tried this already but don't let it do it automatically - choose all the options that let you choose a driver manually. You should get to an option to install from a list of devices - what does it show in there?
  • Carlo 5 Sep 2012 22:48:37 18,219 posts
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    Deckard1 wrote:
    If there no unknown or disabled devices in device manager she's fucked. As db said a system restore is worth a go, but I doubt it'll do anything. Chances are it'll need a format or the sound cards fucked. I wouldn't worry about her creating a restore point, windows would have done that anyways, just go back a few days. Its nothing major.
    If the sound card is in device manager delete/uninstall it and reboot, it should pick up the device again and either use drivers it has or prompt you for them

    PSN ID: Djini

  • mrpon 5 Sep 2012 23:28:40 29,564 posts
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    We all know that "my sound card isn't working" is code for "my boyfriend doesn't listen to me". Get those kidneys whitewashed.

    Give yourself 5 or gig, you're worth it.

  • Deleted user 6 September 2012 00:00:58
    @RedSparrows

    What type of graphics card is it using? and did the audio come with it?

    Many machines nowadays bundle the audio with the graphics chip, and if a updated graphics card driver (standalone) without audio has replaced the normal driver this will cause the audio hardware to vanish into a enumeration blackhole. Or at least that's what happened on my with my ATI Radeon HD 4500 chipset in my Thinkpad.
  • chopsen 6 Sep 2012 00:06:40 16,290 posts
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    If restore points don't work, check this

    warlockuk wrote:
    Can it be disabled in the BIOS, like on a PC's onboard audio?
    then do this this

    Carlo wrote:
    If the sound card is in device manager delete/uninstall it and reboot, it should pick up the device again and either use drivers it has or prompt you for them
    and then this

    Tricky wrote:
    Sure you tried this already but don't let it do it automatically - choose all the options that let you choose a driver manually. You should get to an option to install from a list of devices - what does it show in there?
    If that doesn't work, just give up and get pissed on their wine.
  • DaM 6 Sep 2012 10:32:19 13,529 posts
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    RedSparrows wrote:
    Considering I am here with my girlfriend and her boyfriend, no.

    Hang on...
    No more posting after this! He clearly turned away from the keyboard to see some hot FFM action :)
  • RedSparrows 6 Sep 2012 11:50:22 24,235 posts
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    Ta guys. I ended up getting pissed and will try again another day.
  • Deleted user 6 September 2012 14:27:38
    @RedSparrows

    If the problem is as I suspected above, you can probably just talk them through(over the phone) using rollback on the video card driver to the (first one installed) from normal mode or Safe mode, as even without a restore point, driver rollback should still be working.
  • Fake_Blood 6 Sep 2012 15:05:10 4,448 posts
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    Clearly, he shouldn't do anything until he gets more free wine.
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