My sister has been using the Surface for a while now and the niggles do shine through compared to a normal laptop. Something simple like accessing a work site that requires adobe reader and java. They can burn in hell but she can't do anything on Surface so needs a proper laptop which she still has so not the end of the world. Printers being gimped and not working at all which was expected. Xbox Music being possibly the worst app in the world. Just the general lack of freedom and choice is more important than first thought for basic use.
She is losing patience with it and will replace it with a proper laptop. Knew going in that Surface RT was restricted but thought it would suffice for most things but slight niggles just bring up a brick wall which is too frustrating to live with.