A friend of mine is in a pretty bad situation regarding a phone upgrade. She lives in London but spent the last 10 days in France. While there she used the T-mobile website to upgrade and order the new HTC One S. She arrived today and the phone wasn't there and T-mobile tells her it was delivered at her old address. At said address they deny having received anything and as far as T-mobile is concerned it was delivered to the address on file so they don't care.|
Question is, since phones are sent with recorded delivery and someone signed for it while she was abroad, isn't T-mobile or Royal Mail somewhat responsible for that phone's disappearance? Or am I just high?
XBL: Shadow Thi3f