Playstation Plus - Added subscription service Page 110

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  • Spectral 10 Jul 2014 16:33:55 5,007 posts
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    probably just because its far easier to have it not work for anyone than have it polling your account.
  • mrpon 10 Jul 2014 16:36:29 29,183 posts
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    Oh are we ranting? I redeemed a PS+ sub yesterday (via the PS4) and for some fucked up reason it also subbed me for another additional (paid for) year!!

    I'm emailed them, waiting for a response.

    Give yourself 5 or gig, you're worth it.

  • chopsen 10 Jul 2014 21:01:11 16,125 posts
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    That happened to me. I had the option of having on as an extra year or having PSN credit.
  • mrpon 10 Jul 2014 21:13:55 29,183 posts
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    I'm getting a refund.

    Give yourself 5 or gig, you're worth it.

  • kentmonkey 10 Jul 2014 22:51:09 20,760 posts
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    I fell down the stairs and broke my hand meaning I couldn't use a controller at all.

    I had used 1 day of a trial and then not able to log on for weeks. They took my money and I phoned them immediately to explain what had happened and that I wouldn't be able to use it still for 2 months so could they a) either refund me of b) at least suspend/extend the renewal period so I could get some use out of it.

    They refused, as did the person they escalated it to and as did the manager as part of the final escalation. Cunts. Not had a good word to say about them since and it's still some of the worst service I've ever had.
  • Flying_Pig 11 Jul 2014 07:36:46 11,154 posts
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    kentmonkey wrote:
    I fell down the stairs and broke my hand meaning I couldn't use a controller at all.

    I had used 1 day of a trial and then not able to log on for weeks. They took my money and I phoned them immediately to explain what had happened and that I wouldn't be able to use it still for 2 months so could they a) either refund me of b) at least suspend/extend the renewal period so I could get some use out of it.

    They refused, as did the person they escalated it to and as did the manager as part of the final escalation. Cunts. Not had a good word to say about them since and it's still some of the worst service I've ever had.
    Wow. That's pretty poor service.
  • CosmicFuzz 11 Jul 2014 08:09:54 24,825 posts
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    That is bad. Could you not cancel the subscription before the trial ran out? Normally I hear pretty good stuff on here about Sony's customer service, sorry to hear that km.

    Hope your hand is better!

    Looking for a new video game podcast? Try ours! (And give us a rating on iTunes!) :)

  • kentmonkey 11 Jul 2014 09:52:52 20,760 posts
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    I should have clarified that this was 18 months ago so healed now (11 fractures to one finger. Bone was pushing up at the back of my hand and i had nobody to drive me to hospital so I pushed it back into place and drove there. Turns out that's what let it heal so well in the end).

    Still Sony were really unsympathetic about it, couldn't care less that I couldn't even hold a controller if i wanted to (so couldn't cancel even if I had remembered) and then wouldn't postpone the sub until I could use it.

    I've had to deal with them twice and both times they have been awful. Dealt with Nintendo three times (2 faulty online transactions and a faulty console) and they were great an everytime I've phoned microsoft they have, rather surprisingly, provided brilliant service. Sony really does seem to stick out of the crowd as being piss poor.
  • CosmicFuzz 11 Jul 2014 09:54:41 24,825 posts
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    Ouch... :(

    Looking for a new video game podcast? Try ours! (And give us a rating on iTunes!) :)

  • AceGrace 11 Jul 2014 11:31:26 1,186 posts
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    I don't have any card info on my account at all. I just bought the prepaid PS+ from a shop. I have also turned off automatic renewal too.
  • kentmonkey 11 Jul 2014 14:11:14 20,760 posts
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    Unfortunately you have to add a card when using a trial and although i'd set it to not autofund, they also have another tickbox just for plus, that ignores your autofund status.
  • Banyans 12 Jul 2014 08:19:48 88 posts
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    Well I'm not 100% sure if it's related but I used my credit card to pay for ps plus last night (via the playstation store on the laptop) and this morning I've had an email from wargaming.net stating ive just paid for someone's in game gold purchase... I've never played world of tanks and the only thing I've used my credit card for is this playstation plus purchase.

    From now on I will just buy codes/cards from amazon or somewhere.
  • nickthegun 12 Jul 2014 08:25:38 60,422 posts
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    Conversely, ive had to deal with sony for a faulty PS3 and they were brilliant, much better than MS.

    ---------------------------------------------------------
    My man gives real loving that's why I call him Killer
    He's not a wham-bam-thank-you-ma'am, he's a thriller

  • DUFFMAN5 12 Jul 2014 12:25:49 14,959 posts
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    Hi chaps
    Any reputable sites doing any cheaper PS+ than 40 before I order from Amazon. :)

    "Duffman the grey is thrusting in the direction of the problem! Oh, yeah!"

  • Whizzo 12 Jul 2014 12:35:40 43,187 posts
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    CDKeys have been where I've bought my Plus for a while, nice and cheap and 5% more off if you like them on Facebook.

    It's where I buy my PSN funds as well.

    Edited by Whizzo at 12:36:41 12-07-2014

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  • DUFFMAN5 12 Jul 2014 13:03:38 14,959 posts
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    @Whizzo
    Cheers.
    No issues with credit card security ?

    "Duffman the grey is thrusting in the direction of the problem! Oh, yeah!"

  • monkehhh 12 Jul 2014 13:06:16 3,422 posts
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    Never had trouble with them, I most probably used PayPal rather than pay them directly.
  • DUFFMAN5 12 Jul 2014 13:13:25 14,959 posts
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    Good idea :)

    "Duffman the grey is thrusting in the direction of the problem! Oh, yeah!"

  • DUFFMAN5 12 Jul 2014 13:38:30 14,959 posts
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    Whizzo wrote:
    CDKeys have been where I've bought my Plus for a while, nice and cheap and 5% more off if you like them on Facebook.

    It's where I buy my PSN funds as well.
    Ordered both via PP how long do you normally have to wait for the codes ? I assumed they would be instant, as yet nothing.I have checked all mail boxes.

    "Duffman the grey is thrusting in the direction of the problem! Oh, yeah!"

  • Whizzo 12 Jul 2014 13:56:23 43,187 posts
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    They can take a bit of time, I think they're more of a company that does thing by hand than automated.

    They are, however, cheap and reliable.

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  • DUFFMAN5 12 Jul 2014 14:35:14 14,959 posts
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    All done
    PS+ until July2015 and 35 of credit for just over 60 :)
    Thank you Whizzo

    "Duffman the grey is thrusting in the direction of the problem! Oh, yeah!"

  • Whizzo 12 Jul 2014 14:41:18 43,187 posts
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    \o/

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  • Flying_Pig 30 Jul 2014 16:11:17 11,154 posts
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    August PS+

    Road not Taken (PS4)
    Fez (Cross Buy - PS4/PS3/Vita)
    Crysis 3 (PS3)
    Proteus (Cross Buy - PS3/Vita)
    Metrico (Vita)
    Lego Harry Potter Years 5-7 (Vita)
  • wobbly_Bob 30 Jul 2014 16:19:35 1,821 posts
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    I maybe in the minority here but I feel ike psn+ had taken a massive dive in quality. I'm still a happy subscriber and think it's good value but also can't help but feeling it's taken a dive off of a cliff in terms of quality.

    Edited by wobbly_Bob at 16:19:48 30-07-2014
  • SomaticSense 30 Jul 2014 16:21:23 8,678 posts
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    That's incredibly disappointing. Every month that passes by seems to be the worst one yet.
  • Malek86 30 Jul 2014 16:29:18 865 posts
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    @wobbly_Bob that is something I was fearing ever since they made it mandatory for multiplayer. Still, RNT looks like it might be interesting.
  • robc84 30 Jul 2014 16:31:19 5,796 posts
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    Nothing much for me there sadly. Not so much of an issue as I have a big backlog of plus games anyway. I can see how the quality has dipped in recent months though. Hopefully it will pick up again soon.
  • nickthegun 30 Jul 2014 16:31:40 60,422 posts
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    I dunno.. I suppose it depends what you want out of it. This month wasnt that great but June was great and theres plenty to go at in Aug by the looks of it.

    Pretty much every month the vita offerings have been worth the price of admission alone, bar this month as Doki Doki Universe is just terrible.

    ---------------------------------------------------------
    My man gives real loving that's why I call him Killer
    He's not a wham-bam-thank-you-ma'am, he's a thriller

  • TheMayorOfJugs 30 Jul 2014 16:33:37 3,971 posts
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    Survey survey universe is ok if you're bored and feel like being told your psychological state by a 2 dimensional astronaut therapist.

    Why anyone would pay for the DLC is beyond me though.
  • mrpon 30 Jul 2014 16:36:48 29,183 posts
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    SomaticSense wrote:
    That's incredibly disappointing. Every month that passes by seems to be the worst one yet.
    Lets not go crazy here.

    Give yourself 5 or gig, you're worth it.

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