General complaints about CEX Page 6

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  • Spanky 20 Sep 2011 19:48:02 14,610 posts
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    I concur, edmonton is a fucking shithole :D

    Plubs

  • Pinky_Floyd 20 Sep 2011 19:50:17 8,340 posts
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    I don't even live on the mainland UK and even I know Edmonton is a shit hole.
  • Rufus 20 Sep 2011 19:51:03 1,756 posts
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    caligari wrote:

    I have to admit that I was impressed with the shop and staff - apart from the fact that they turned off a Paul Simon tune JUST when it was getting to the good bit.


    The bass guitar solo in "You Can Call Me Al?"

  • Deleted user 20 September 2011 19:58:23
    caligari wrote:

    I have to admit that I was impressed with the shop and staff - apart from the fact that they turned off a Paul Simon tune JUST when it was getting to the good bit.

    The bit where it ends? :D
  • caligari 20 Sep 2011 19:59:37 17,194 posts
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    Rufus wrote:
    caligari wrote:

    I have to admit that I was impressed with the shop and staff - apart from the fact that they turned off a Paul Simon tune JUST when it was getting to the good bit.


    The bass guitar solo in "You Can Call Me Al?"


    Heh, you got it in one.

    @ Dogme - you Garfunkel lovin' swine!
  • CeX_2011 28 Sep 2011 12:13:20 1 posts
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    As a past employee of CeX, a female none the less, I can honestly say that the store I worked in only ever smelt when we had smelly customers. With 14 people who worked there I cant see how it is possible to make that smell between them. However we do have customers that come in and smell like a swamp. I think the smell belongs to the customers, if you smelt at work im assuming like any other job youd get the sack for personal hygeine or the lack of.
    Your gonna ID to get cash because CeX operates a policy inline with the police if goods are reported stolen and they trace it back to us then the police want to knowwho we gave the cash to.
    As for the music theres nothing that can be helped about that. Each staff member is allowed a certain amount of music and depends on there taste as to whats going to play. Thrash and "greebo" are popular music, also Adele, 80's, 90's soul, pop, rock is too.
    I understand is can be quite frustrating to wait in queue for 15 minutes and be served by an arsehole. Im not standing up for anyone here but imagine how many people come in each day and request cash that they havent got to give? Some one kicks of at the staff and other staff members will join in there like a family.
    Cash works on a got to give basis. We work on supply and demand if the consumer doesnt buy from us, so we have no cash, we cant give it out.
    Also you'll most of the games are cheaper beacuse they say NO DLC
    Alright thasts all I can help with now, just ask if you want some advice on something.
    As for "Graveland" the ID part was for you hope it gives you a better understanding
  • Scurrminator 28 Sep 2011 12:25:17 8,465 posts
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    If you're a past employee why the username? PLANT!







    Can you get me some smack?

    You dare to strike Scurrcules!?

  • Buztafen 28 Sep 2011 12:41:33 16,531 posts
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    Used CEX in Bradford quite a few times. Never had a real problem with them in fact they're more helpful than the 2 GAME stores there. Recently traded in a few games there and got Ass Creed 2 GOTY which includes all the DLC but when i checked the box a few mins later i realised they'd put in the normal disk, easy mistake but i took it back to them and after a discussion with a different guy who told me i still had to buy the DLC, the original dude wandered over realised his mistake, apologised and took over ushering the other bottom-feeder to the back room.
  • FanBoysSuck 28 Sep 2011 13:21:36 1,540 posts
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    CeX_2011 wrote:
    As a past employee of CeX, a female none the less, I can honestly say that the store I worked in only ever smelt when we had smelly customers. With 14 people who worked there I cant see how it is possible to make that smell between them. However we do have customers that come in and smell like a swamp. I think the smell belongs to the customers, if you smelt at work im assuming like any other job youd get the sack for personal hygeine or the lack of.
    Your gonna ID to get cash because CeX operates a policy inline with the police if goods are reported stolen and they trace it back to us then the police want to knowwho we gave the cash to.
    As for the music theres nothing that can be helped about that. Each staff member is allowed a certain amount of music and depends on there taste as to whats going to play. Thrash and "greebo" are popular music, also Adele, 80's, 90's soul, pop, rock is too.
    I understand is can be quite frustrating to wait in queue for 15 minutes and be served by an arsehole. Im not standing up for anyone here but imagine how many people come in each day and request cash that they havent got to give? Some one kicks of at the staff and other staff members will join in there like a family.
    Cash works on a got to give basis. We work on supply and demand if the consumer doesnt buy from us, so we have no cash, we cant give it out.
    Also you'll most of the games are cheaper beacuse they say NO DLC
    Alright thasts all I can help with now, just ask if you want some advice on something.
    As for "Graveland" the ID part was for you hope it gives you a better understanding

    As another past employee I can agree with this 100%. If the shop smells it's because of some stinky bastard customer, not the staff. You've got to keep in mind the kind of scum who come in to sell their stuff. CEX is basically a pawn shop that only does electronic entertainment and about 50% of the clientele reflect this unfortunately. The staff are hit and miss, much like any other retailer. They range from the genuinely knowledgeable geek to the fuckwit who got a job through their mate.

    Rule of thumb : check the disc/item condition while you're there, if it's fucked ask for another, although don't expect it to be in mint condition if it's a grade B or C. Fingers crossed you'll be served by someone who knows about the item you want ;)

    For the emperor!

  • Oh-Bollox 3 Feb 2012 00:36:06 5,425 posts
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    Bought a game from CEX yesterday, and the disc was in excellent shape.

    I had to go outside and have a sit down.
  • millerlfc 3 Feb 2012 14:44:16 388 posts
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    Whenever I sell any DVDs or games to CEX they're always shocked at the good condition of my discs/boxes/manuals!

    PS. CEX in Tottenham Court Road = cramped, smelly, unpleasant people.
    CEX in Shepherd's Bush = plenty of space, breezy, nice staff and normal customers.
  • Saucy 10 Feb 2012 09:01:39 2,614 posts
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    Sooo, having not used CeX before, are the prices on the trade in prices offered on their site the same as what you'll get offered in store?
  • Jono62 10 Feb 2012 09:02:47 14,357 posts
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    Yes.
  • Saucy 10 Feb 2012 09:19:14 2,614 posts
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    Thanks, looks like ill risk a lunchtime trip.
  • dancingrob 10 Feb 2012 10:00:40 1,191 posts
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    I was told you need 17 forms of ID, and half an hour to sign up for one of their cards to trade anything there.

    Ended up taking the stuff to Gamestation with a print out of the value on the CEX website and they price matched it.
  • simsini 21 Feb 2012 13:15:31 338 posts
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    CEX stores vary wildly. Tunbridge Wells is a nice store, Maidstone is ok, but Bromley is terrible. Not sure if it is a reflection of the area as well as the shop though.
  • UnblestCarpet 31 May 2012 13:11:28 232 posts
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    Walked out of a CEX yesterday after 8 members of staff did their best at ignoring customers in the selling line...
    They had a empty pay line with someone manning the till. 3 people stood around a computer, not looking like they were doing much. 1 Person putting stickers on things. 1 Person just generally standing about. 2 people on the sale line with one hiding in the corner behind a till/computer and the other one just walking off around the store.

    I should have said something, it was really pissing me off and they clearly knew that people were getting annoyed as they did their best at avoiding eye contact with anyone! I actually waited 20minutes with only 2 people getting served in that time (couple of minutes per person, the other time there was literally no one being served)

    Their loss anyway, just walked across the road and got Game to price match CEX's cash offer.

    This was CEX Leeds, btw.

    Edited by UnblestCarpet at 13:11:51 31-05-2012

    Edited by UnblestCarpet at 13:13:14 31-05-2012
  • TFM_Excalibur 18 Jun 2012 15:25:13 1,098 posts
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    The fact they sell 2100 ms points for 28 quid a pop

    Cunts.
  • Kangoo 18 Jun 2012 15:44:16 1,023 posts
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    I love walking past the board that says they pay cash, standing in the line waiting to speak with someone looking at signs saying they pay cash then getting to speak with someone who says we're not doing cash today.

    PSN: Adwab2

  • mrpon 19 Jun 2012 17:17:27 29,564 posts
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    What's the process for selling a 360 to these guys? Do they set it up in shop to check it works etc.. What if it fucks up afterwards, do they come knocking on my door?!

    Give yourself 5 or gig, you're worth it.

  • monty2k 19 Jun 2012 17:48:28 249 posts
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    @mrpon

    I traded in a PC monitor a year or so back. They'll take the 360 from you and tell you to come back in a few hours. In that time they'll set it up, and try a few games. After that they'll grade your console (grade A,B,C depending on whether or not you have a box, scuff marks, scratches, etc) and then give you money for it.

    I don't think they can track you down afterwards. They have an FAQ here.
  • Deleted user 19 June 2012 18:10:31
    You have to have an account to sell them hardware, but I think that's more about stolen goods. The whole point of the test is that is their chance to find fault. After that, it's on them.
  • Deleted user 14 July 2012 08:20:28
    Derby Cex is usually okay and doesn't smell.
  • nickthegun 14 Jul 2012 09:10:31 61,305 posts
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    You do, however, have to queue for years to buy anything. I'm surprised they make any money as they seem to take in more than they sell.

    But that little mobile phone specialist unit they have round the corner is a good idea. Just a little shop for phones.

    ---------------------------------------------------------
    My man gives real loving that's why I call him Killer
    He's not a wham-bam-thank-you-ma'am, he's a thriller

  • santashi 6 Aug 2012 16:40:09 5,167 posts
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    Nipped into Cex today as I had a voucher and managed to pick up Dungeon Hunter for a tenner (I know what everyone says but I still want to try it!) - nice surprise was that when I got home it turned out it came with a free online pass for Resistance Vita. :p

    What was a little worrying was that one of the guys on the tills was happily telling a parent that 3DS games will play on a DSi, just not in 3D. Luckily the guy serving me jumped in and corrected him but he still seemed convinced that he was right. :o

    PSN ID: finn1
    3DS: 3497-0005-6756

  • nataliehead 31 Dec 2012 17:09:55 1 posts
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    went to trade in a game id bought from cex, never used it, and the stupif bitch behind the counter refused it, despite me saying id bought from the same shop, fucking cretins!!!!
  • neilka 31 Dec 2012 17:11:52 16,531 posts
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    hello natalie

    BAAANG!!!!! EXPLOTION!!!!!

  • Deleted user 31 December 2012 17:13:11
    Neil is a pedorast*

    *yeah, he really is
  • Stranded87 31 Dec 2012 17:28:19 1,006 posts
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    This might have come up earlier in the thread but I'm regularly amazed by the prices CEX sell hardware for. It's often more expensive than buying it new, and I'm talking buying it new from a high street shop across the road, not shopping around online. I fail to understand how anyone is buying this stuff. Though I guess it at least means you get a good price when selling hardware to them.
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