Overclockers UK Page 2

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  • angeltreats 7 Jul 2008 17:02:58 2,601 posts
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    Jellyhead - No idea, never used Scan. The stuff from OCUK was for the last PC I had, and probably the last one I ever will have :)

    I have used Ebuyer and found them very good, but then I've never had to return anything to them as far as I can remember.
  • JayeM 7 Jul 2008 17:03:13 3,384 posts
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    From what I had heard they used to be awful and then the company was taking over and things changed. It's a shame some people are still having trouble.
  • El_MUERkO 7 Jul 2008 17:05:18 18,266 posts
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    scan are ok but in the past i've ordered and payed for stuff only to be told it wasn't in stock

    i like dabs tbh, they've not let me down yet :)
  • jellyhead 7 Jul 2008 17:07:43 24,346 posts
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    Misco have been reliable for me on the few times i've used them.
  • teamHAM 7 Jul 2008 17:34:00 3,773 posts
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    Update - well all in about a 30 minute period this afternoon the "helpful" souls at OCUK came back to me with three seperate responses:

    First one said:

    - The goods have been shipped on a 24hr contract with Citylink - happy days

    Second one said:

    - I'm afraid our testing process is 5-7 working days, so basically wait until then

    Third one said:

    - The goods werent faulty so they will be returned to you and you will be charged (small print then said "oh we did have to update the bios though")

    It's unlikely at least one of those items wasn't faulty since I checked this myself, then had it verified by two seperate PC-building professionals and then overclockers themselves. So did they actually test it? Or did they swap it out for a new one without testing it (ofc I wouldnt mind this) or did the test it, fix it and then say it wasnt faulty in order to squeeze more money out of me?

    So basically I don't know whats happening. I'll just have to wait until tomorrow and see what happens. If either the stuff turns up tomorrow and I put it in my PC and it still doesnt work, or the courier simply doesnt turn up (for the second time), I'll pack it all up and claim a refund.

    One thing is for sure - this whole process has made me very skeptical of OCUK's competence and I will definately not be using them again.

    /contemplates returning to console gaming
  • FooAtari 7 Jul 2008 17:50:37 3,955 posts
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    Sometimes it's easier just to phone speak to one person and get everything cleared up there and then
  • teamHAM 7 Jul 2008 17:56:12 3,773 posts
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    I did and got the "your stuff isnt on our system yet" - which made the whole thing even more confusing....
  • deem 7 Jul 2008 17:58:31 31,653 posts
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    Hmm, they use shitty link don't they.

    Always a fucking worry.

    :(
  • deem 8 Jul 2008 08:38:55 31,653 posts
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    WHat a fucking surprise.

    Paid for before 9am delivery yesterday, received a tracking number yesterday afternoon.

    Just spoke to Royal Mail, and they have nothing on their systems to say they have received the parcel.

    Spoke to Overcockers, and they insist that the package left them last night, and that it's Royal Mails problem.

    Cunts.
  • FooAtari 8 Jul 2008 10:14:22 3,955 posts
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    Usually need to wait at least 7 days I think before retailers will do anything. As they have a tracking number though does suggest royal mail might have it. They can't be trusted half time either, although not as bad as CityLink who are total wank.
  • deem 8 Jul 2008 14:32:12 31,653 posts
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    Heh, it turned up at 11am.

    /feels bad
  • Squidbot 8 Jul 2008 15:16:33 19 posts
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    Oh sneck. I usually stick with Ebuyer, but Overclockers had the RAM I wanted, so here I am waiting on delivery and I read this thread :S
  • MrSensible 8 Jul 2008 15:18:00 26,523 posts
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    I've only ordered from them twice or so but I never had any issues.
  • Agent_Orange 8 Jul 2008 15:32:44 13 posts
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    I've used overclockers before, but not had to replace anything. No problems. However, I'd recommend Scan a lot more. They are fast and efficient and i've used them for 5 years with no problems. They are also cheaper than OC.
  • ecu 8 Jul 2008 20:38:28 80,192 posts
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    Few people were GI'ed, weren't they? Groovey got GI'ed and suddenly loads of different posts went missing. I can't figure it out.
  • angeltreats 8 Jul 2008 20:57:32 2,601 posts
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    I thought that was odd too, one of them (I think the biggest and shoutiest) was mine, and I've never been GIed. Not yet anyhow.
  • MrSpew 20 Jul 2008 01:50:04 971 posts
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    Bunch of cowboys and the owner (plus others on the forums who may or may not work for him) are racists. Avoid.
  • JayeM 20 Jul 2008 01:56:31 3,384 posts
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    I've had problems with Scan. None whatsoever with Overclockers UK or Ebuyer though. I think it's mostly down to luck.

    Ebuyer are usually best for price from my experience. OcUK usually delivers faster though.

    Then again, I've never had a problem with so called "Shitty Link" either and I've had probably hundreds of deliveries from them.
  • FooAtari 20 Jul 2008 05:39:57 3,955 posts
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    MrSpew wrote:
    Bunch of cowboys and the owner (plus others on the forums who may or may not work for him) are racists. Avoid.

    Racists? That some accusation. You experienced it?
  • MrSpew 20 Jul 2008 22:49:02 971 posts
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    Just Google 'Overclockers racism', throws up more than enough! There was a forum dedicated to running against them to show up how amatuerish they are, and a big point to the racism part. They've since stopped running that though, sadly.
  • FooAtari 20 Jul 2008 23:07:45 3,955 posts
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    Google search

    One match I can see, a thread about Racist jokes and weather that makes you a racist. Well for a start, that's the forum users, not the retailer. And second, the thread is hardly racist.
  • deem 21 Jul 2008 21:03:57 31,653 posts
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    FooAtari wrote:
    Google search

    One match I can see, a thread about Racist jokes and weather that makes you a racist. Well for a start, that's the forum users, not the retailer. And second, the thread is hardly racist.

    Hmmm...


    Take a look at their forums. Search for posts from the owner of OC UK. If you have ever ordered from them and are black, jewish or homosexual, or in any way disapprove of hitlers policies or those of white supremacy groups, you may possibly feel a little bit sick to the stomach for having funded this company. I know I do. There are links direct to racist flash videos on a neo-nazi white supremacy website used by the owner in his own threads to support his views... a site which states:
    "There is no national dignity without the people believing in their race and nation above all else. No compromise over homosexuality. It should be made illegal again and stiff penalties imposed on the "pink Mafia" now
    infiltrating Society at all levels. Total opposition to Zionism and Israel
    and all their supporters. "

    I find this truly disgusting having ordered from them in the past, and being opposed to neo-nazism in all forms, and feel terrible for having parted with my cash to what is ostensibly a company with disgraceful views. Anybody else have views on this?



    :/
  • FooAtari 21 Jul 2008 21:10:14 3,955 posts
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    deem wrote:

    Take a look at their forums. Search for posts from the owner of OC UK. If you have ever ordered from them and are black, jewish or homosexual, or in any way disapprove of hitlers policies or those of white supremacy groups, you may possibly feel a little bit sick to the stomach for having funded this company. I know I do. There are links direct to racist flash videos on a neo-nazi white supremacy website used by the owner in his own threads to support his views... a site which states:
    "There is no national dignity without the people believing in their race and nation above all else. No compromise over homosexuality. It should be made illegal again and stiff penalties imposed on the "pink Mafia" now
    infiltrating Society at all levels. Total opposition to Zionism and Israel
    and all their supporters. "

    I find this truly disgusting having ordered from them in the past, and being opposed to neo-nazism in all forms, and feel terrible for having parted with my cash to what is ostensibly a company with disgraceful views. Anybody else have views on this?



    :/

    Wow... where did you find that?
  • deem 21 Jul 2008 21:12:57 31,653 posts
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    4 down in Google.
  • Orange 21 Jul 2008 21:21:16 5,170 posts
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    He is a confessed Thatcherite and loves his right wing politics, but never heard of any direct racism.
  • Hejog 4 Aug 2008 15:38:02 132 posts
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    bought a Samsung 20" Monitor ... had a bust DVI port
    bought a set of speakers ... one didn't work
    bought a drobo ... top caddy was bust

    terrible company, overcockers.co.uk
  • Deleted user 23 April 2009 09:42:41
    Sign me up to this too, now...

    Recommended me the SSD drive which slowed down my system as "fast" and now they're returning a most definitely faulty overheating graphics card to me as it "passed their tests". A card which has been noted on their very forums as being very problematic. Hopefully it'll get resolved, but this upgrade is costing me more than originally intended as is without having to pingpong equipment back and forth to them.
  • Concrete 23 Apr 2009 10:22:23 932 posts
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    And an opposing view, ordered again from them this morning , another year of flawless service.

    The problem with selling individual PC components, is that any bugger can put them together, but theres more to it than that if you actually want things to work and work well.
  • Deleted user 23 April 2009 11:05:18
    Problem is they sold me a card that was on the forums as an overheater and an SSD drive sold as "fast" for a system drive, that wasn't. The second being wiped from their system after I bought it.

    I put this together with a friend of mine who's an IT professional and have been building and upgrading my own computers since 2001. I know what the problem is and it's telling it's not happened on the new card I've had to buy and the older card.

    That said, service has been okay so far, just this sticks in my craw a little as it's costing me a further Ł17 (there and back, their charge included) for something I know doesn't work in the system they recommmended me. Someone I know has offered to buy the card from me, but its more the fact that they didn't stiplify the tests they did and on which equipment before sending it back, and the fact it went wrong in the first place.

    That and their tech specialist told me to return it if it happened again, after the SSD issue I had required a furmark test that failed the card. What am I supposed to do, I ask you?
  • Concrete 23 Apr 2009 11:55:01 932 posts
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    Ok so you bought a card that is known to over heat, so did you replace the heat sink and thermal compound, did you add additional ventilation to your pc? Did you choose an overspecced PSU to give it consistent current, did you check compatibility with the other devices you are already using. Did you use compressed air to clean out all the system fans? Did you go on the benchmarking sites to further check the results you were likely to obtain and did you make sure you were running the latest drivers and firmware?

    Adding a powerful GFX card to a PC that isn't ready for it is like putting a Ferrari engine into a Punto using the same radiator and then being amazed when it melts due to lack of cooling. If you want out of the box reliabilty buy a Dell and pay the premium. If you do it yourself, take the time to do the research and be prepared for the knock on costs that may be required.

    SSD drives take a little fettling to get the best out of them, in a system that isn't configured around them they can run pretty badly. But there is plenty of information available on what settings to use.
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