I signed up for sky broadband but they provided me with a faulty sky netgear router that will take 5 days to replace. I am now trying to use my d-link router but receiving "chap authentication error".
Tried confirming my username and password with sky tech helpdesk but they say my username is "sky" and password is "admin". Surely that is the username/password for me to actually connect to the router config screen?
Can any of you tell me what format the username has to be inside the router config page? for example, would mine be firstname.lastname@example.org or just gring0.
Have any of you managed to get online without the sky netgear router?
#2768176, By Gring0 Sky Broadband Help
Gring0 157 posts
Seen 6 years ago
Registered 12 years ago