Hypnopedia wrote:If they told you something then surely they should honour that? If they are claiming they won't, kick up a stink, write formal *letters* (not emails, actual paper letters) to their complaints department, get in touch with trading standard and any other governing bodies you think may be applicable and probably fire off an email to Watchdog and maybe smoe Xbox360 magazines as well. Make sure in your letter to Microsoft customer relations you're polite but indignant they fix the problem, and make clear exactly who you are getting involved - trading standard, Watchdog etc.
I'm pretty sure they'll just fix it if you start kicking up a fuss.
djchump 4,463 posts
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