#9483916, By neems Zavvi Online, buyer beware!

  • neems 4 Apr 2013 10:52:53 3,505 posts
    Seen 41 minutes ago
    Registered 9 years ago
    You need to get your bank (or your credit card company, whichever) actively involved in this. Tell them exactly what has happened, and ask them to charge back / hand it to their fraud investigation team.

    I would also recommend that you actually talk to somebody at Zavvi, I assume they must have a contact number. They will have the ability to action a refund immediately (it may still take a few days to show up in your account of course).
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