I dunno how you can say that you dunno how he can say that itunes is doing something properly. I looked and I didn't see him say it...?
I dunno how you can say that itunes is doing something properly.
Its the same with windows and OSX but, yeah, its a grab cycle. One company does something that becomes the defacto standard and the other one apes it. Like the notification bar.
People are invested in a brand now, and those brands will want to limit the reasons to switch as much as possible, and they will do that by making it so that they're all so similar, there's no point.
Its hard to imagine a phone without it but it took apple ages to implement it properly.