#9214620, By drhcnip TalkTalk Are Arseholes

  • drhcnip 9 Dec 2012 22:05:44 2,488 posts
    Seen 1 minute ago
    Registered 5 years ago
    Doomspoon wrote:
    I should also mention that the letter mentioning my grandad's account was sent directly to TalkTalk CEO Dido Harding.

    It seems if you want results it's worth going to the top of the chain. Not sure where to go if you don't want shit results though?
    this is exactly right - it's how i ended up with the sky executive email...i emailed the ceo of sky's office directly and the support team was in contact within hours in both cases

    both issues sorted swiftly & hefty compensation to boot

    better than wibbling around with the call centres for months
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