It feels very soulless, it's odd that EA made the decision to cut customizatation, NFS appeals to the 'Fast and furious' fans and it's a big part. Why don't police show up in multiplayer? I also really liked the slow mo button in the first one. I'm sure these things will be fleshed out in DLC, there's already a 'time saver' dlc pack, I mean Fuck off EA! just put a cheat in the game for this.
I'm slightly disappointed by this if I'm honest. I mean, it looks and plays really well as you'd expect with it being a Critereon game, but it just feels a bit soulless and empty.